7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. And the stats back it up.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

OCTOBER 28, 2021

Your Response Menu. They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well.

Communication 202

Communication Social Media Menu Loyalty Program 202

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Squirrel Systems

FEBRUARY 28, 2024

Two such powerful tools are loyalty programs and reservation systems. Loyalty Programs: Nurturing Long-Term Relationships Loyalty programs are not a new concept, but with digital technology, they have evolved into sophisticated systems that can track customer preferences and dining habits and reward them in personalized ways.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

Modern Restaurant Management

OCTOBER 11, 2021

Additionally, POS insights can help restaurant owners identify their top-selling seasonal items based on customer data and adjust the menu accordingly. From there, restaurant owners can leverage their POS-integrated loyalty program platforms and mobile apps to ensure those promotions are getting in front of the right customers.

Outdoor 197

Outdoor POS Front of House Seasonal Menu 197

7 Shifts

JULY 16, 2021

Create a Menu. Do they have indoor seating or are they takeout-only? This includes but is not limited to your equipment, permits, menu, and marketing. Seating capacity. Expected menu prices. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. But today, the customer experience begins long before guests are seated.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

DECEMBER 21, 2022

Review menu items and strip away the slow movers. Reduce portion sizes slightly to maintain menu prices but account for increased costs. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. Another area is to keep an eye on the menu.

Management 166

Management Management Back of House Customer Service 166

7 Shifts

DECEMBER 18, 2019

Create a fixed-price ‘Mix and Match’ menu with soups, salads, and sandwiches for customers to choose from. (If Pop a promotional banner at the top of your lunch menu to catch diners’ eyes when they’re hungry but in a rush. If you’re stuck on how to price, $9.95 is a common one.) Bonus points for free delivery!

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

7 Shifts

OCTOBER 31, 2022

Sample Menu. You don't, by any means, have to have a menu ready to go. A sample menu can go a long way in helping a potential investor imagine themselves eating at your restaurant. It also shows that you've done your research given the market, suppliers, and have an idea on menu design. Marketing plan and channels.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. Increase in specials and promos. ”

Social Media 180

Social Media Loyalty Program Online Ordering Pricing 180

Open for Business

NOVEMBER 21, 2022

It can sync with a loyalty program. Take advantage of the software’s assignment recommendations to maximize seats. The best table management systems today know when to assign a party of 2 to a two-top instead of a 4-top and when it’s okay to seat a smaller party at a larger table. Allergy-friendly menu.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JANUARY 6, 2022

For example, spaced-out seating, directional floor signage to control flow, table dividers, and digital menus. Your digital menus offer promotional opportunities, as well. Generate Loyalty by Turning Existing Gift Cards into Rewards Cards. Did you know that it’s possible to use gift cards as a loyalty card?

2022 197

2022 Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

DECEMBER 28, 2020

Just Salad was the first national restaurant chain to label its entire menu with carbon emissions similar to how brands like Allbirds had done in the retail sector. Following our announcement that we carbon labeled our menu, Panera and Chipotle followed with something similar shortly after.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 24, 2021

Can they view your menu online? Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Can they read about weekly specials or see photos of your most popular dishes?

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

The Restaurant Times

DECEMBER 28, 2020

Make sure you don’t make your customers wait too long to be seated, or served. In casual dining restaurants where the service expectation is low and the volume of customers high, the ideal Table-to-Waiter ratio is high- 6 to 8 tables (seating an average of 4 people) per waiter. Using Loyalty Programs and Offers.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Restaurant Engine

FEBRUARY 9, 2022

An App Puts Your Loyalty Program at the Forefront. If you don’t have a restaurant app, your loyalty program isn’t right in front of your customers. With a mobile app, your customers can see where they stand with their loyalty rewards any time they want. They can record their favorite menu items. tweet this).

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Lavu

NOVEMBER 18, 2022

How much seating do you need? Sample Menu: Put together a listing of the food and drink options you want to offer at your pizzeria. Sample Menu: Put together a listing of the food and drink options you want to offer at your pizzeria. Include information about competitors’ menu options, pricing, hours, and location.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Mad Mobile

FEBRUARY 16, 2024

This shift from pen and paper to digital interaction not only streamlines the dining experience but also opens up a treasure trove of marketing opportunities, from promoting email signups to loyalty programs to seamlessly gathering online QR code payments. Post your menu on a website page. We’ll get into that shortly.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Bingage

OCTOBER 5, 2019

Design a unique menu card. Most significant thing is to make sure that the restaurant menu designing should be unique and appealing. 10-page large menu that is giving customers many choices and ending up with multiple pages of completely unrelated items and slightest different dishes is off-trend now. Seating Arrangement.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

Mad Mobile

MARCH 1, 2024

High-quality menu imagery per dish In the age of digital dining, restaurant tablets offer a tantalizing upgrade to traditional menus with their ability to showcase high-quality imagery for each dish. If your chef is running an in-demand special, you can easily adjust the price or remove it from the menu when it’s sold out.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Goliath Consulting

NOVEMBER 23, 2021

QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. Physical menus.

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

The Rail

APRIL 11, 2024

People are always looking for popular eateries and unique menu items to try when looking to eat out. Showcase amenities: Remind guests about unique features like a gaming systems or patio seating. Create a loyalty program: Reward customers for joining your program by offering perks like discounts or birthday treats.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Cheetah

MAY 11, 2021

Start by revisiting your menu. Don’t underestimate how job security, career development, workplace culture, and flexibility can result in employee loyalty, especially to the younger generation. Set up an Employee Referral Program and pay a bounty for your employees who bring new ones to the team.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). Perishable items, seasonal changes, food inflation, and availability can affect the menu.

Management 120

Management Management Mobile Ordering Point of Sale 120

Apicbase

OCTOBER 14, 2022

If you see that one of your franchise outlets is struggling to bring in sales, there are several actions you can take: Work on improving your menu. Create an upselling program. Food cost is what it costs in materials to produce the items on your menu. It’s packed with best practices and examples. Adjust your pricing.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Sling

JULY 4, 2021

Consider offering a limited menu from your food truck while promoting the expanded menu at your brick-and-mortar location. Make sure that your digital details like address, menu, phone number, and hours are correct. 23) Start A Customer Loyalty Program. Not sure how to go about creating your own program?

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Next Restaurants

OCTOBER 31, 2019

As they scan reviews and browse your menu, they make a choice based on the strength, or weakness, of your online presence. An online presence that builds loyalty, hype and grows your restaurant business. But first, they have to take a seat at your table. Or promote restaurant deals like $2 Taco Tuesday or your happy hour menu.

Email Marketing 84

Email Marketing Marketing Loyalty Program Social Media 84

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Menu Management. Loyalty Apps.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

BNG Point of Sale

SEPTEMBER 2, 2021

The high turnover nature of these operations tends to result in fewer kitchen staff required, cheaper food and menu items, and smaller retail spaces, than other types of endeavors in the restaurant industry (and indeed other catering businesses). Add More Seating . Menu Item Evaluation . Loyalty Program .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Apicbase

MARCH 28, 2024

The department is responsible for purchasing and managing inventory, food preparation, cooking and plating, menu planning and pricing, food safety, and hygiene. The executive chef manages the kitchen team and oversees menu creation and food production. 86’d – when an item on the menu has run out, it is 86’d.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. Personalization Drives Brand Loyalty. Loyalty programs must stand out.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

QSR Automations

DECEMBER 22, 2023

Restaurants are already offering 3D virtual tours with a choice of seating. Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant. This means that the restaurant can do very little other than offer loyalty rewards.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52