Modern Restaurant Management

DECEMBER 17, 2024

When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

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2025 Loyalty Program Online Ordering Customer Experience 419

Modern Restaurant Management

MARCH 21, 2025

As technology bridges gaps in industries and societies around the world, making advanced solutions accessible to independent operators is vital to their success. Take a busy corner café, for instance. Self-service technology allows restaurants to focus on what really matters–customer satisfaction. The result?

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

FEBRUARY 21, 2025

Better food safety has never been more in reach, thanks to advancements in traceability standards and technology. Improved traceability means better inventory management, as restaurants have clearer insights into what’s coming in and going out of the kitchen. Reach out to suppliers and ask about their compliance plans.

Food Safety 524

Food Safety Management Management Kitchen Safety 524

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Look into AI-driven scheduling and automation tools.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

DECEMBER 23, 2024

As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. As we navigate these changes, one theme stands out: innovation.

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2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

MARCH 20, 2025

You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should. For example, let’s say you run out of a key ingredient because inventory wasn’t tracked accurately. Start by mapping out your entire delivery process from start to finish.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

NOVEMBER 21, 2024

We saw this play out just weeks ago when Hurricane Milton swept through Florida in early October 2024, following closely on the heels of September's Hurricane Helene. Here's what's working behind the scenes: Take drive-thrus, for instance. It's a small comfort, but sometimes those matter most.

Technology 221

Technology Food Supply Small Business Events 221

Modern Restaurant Management

APRIL 15, 2020

By adopting technology and automating processes to streamline your business operations. Here’s how you can leverage technology to transform your internal business processes. Having technological interventions like the implementation of IoT sensors in the food warehouses can help detect any issues before they become big concerns.

Technology 551

Technology Food Supply Kitchen Safety Waste 551

Modern Restaurant Management

JUNE 15, 2021

Inventory stock changed significantly. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Improve Order Size and Revenue with Predictive Technology.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

MAY 19, 2025

One constant has always stood out: this industry never stays still. Technology moved from being a support system to a core pillar of daily operations. Today’s hospitality platforms are no longer just about taking orders or processing payments. Take digital kitchen management platforms, for example.

Hospitality 305

Hospitality Front of House Back of House Food Order 305

Modern Restaurant Management

MARCH 21, 2022

The key is to make the right decisions around inventory and pricing at the right times—and having the right technology can make all the difference. The ability to make these critical decisions on the fly is where technology has a role to play, specifically a back-office software platform. and reporting.

Technology 508

Technology Food Supply Inventory Supplies 508

Modern Restaurant Management

SEPTEMBER 9, 2022

With people dining out less, some restaurant owners are increasingly trying to cut costs to stay afloat. This article will cover how implementing automation tools like IoT monitoring can save your business money, protect your inventory, and save time. A significant benefit of IoT technologies is a reduction in manual tasks and time.

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Inventory Equipment Waste Pricing 474

Modern Restaurant Management

APRIL 21, 2022

Davis, a restaurateur with a background in data science and technology, knew there was a better way to see and manage restaurant finances in real-time and Phillips’ background building concepts for Bloomin’ Brands became a combination to develop their software, which now services more than 3,000 restaurants.

Technology 493

Technology 2005 Mobile Ordering Point of Sale 493

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them.

Inventory 450

Inventory Management Management Cash Management 450

Modern Restaurant Management

MARCH 1, 2021

Technology will be vital in the months – and years – ahead as the pandemic continues to change the conversation about food safety. Deploying food safety technology is the way forward in these uncertain and constantly changing times. Inventory cycle count. Take for example, the urgency of a food recall.

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Technology Kitchen Safety Food Safety Food Supply 454

Modern Restaurant Management

OCTOBER 2, 2023

Scooping out an avocado or extracting crab meat and leaving ten percent in the shell or cutting a filet of salmon to nine ounces instead of eight ounces adds ten percent to your target food usage (and cost). Keeping a better eye on the inventory and using the most ripe perishables first is the first step in minimizing food waste.

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Waste Technology Food Inventory 466

Modern Restaurant Management

APRIL 7, 2025

As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought. The operational trifecta of inventory management, financial oversight, and labor scheduling represents a major drain on resources for most chain restaurants.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

JULY 8, 2020

People come here to get away from technology, not use it.” ” Rejection is always expected when new ideas are shared, but when we looked around the restaurant we saw most guests on their phones– taking pictures of their food, splitting checks through Venmo, sharing on social media.

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

JANUARY 30, 2023

Unfortunately, it turns out that restaurants’ staffing numbers are not as rosy as they seem; instead, they’re favoring the full-service segment, according to Black Box Intelligence. Unfortunately, up to a third of the locations may never receive them, or their staff may not take the time to plug them in.

Technology 474

Technology Fast Casual Waste 2023 474

Modern Restaurant Management

SEPTEMBER 1, 2021

The trends the industry had in 2019 toward improved tech stacks, better reporting, and streamlined operations can’t wait any longer, and restaurants are finding the budget to put toward technology again. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now?

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2021 Kitchen Safety Food Safety Inventory 612

The Rail

MARCH 31, 2025

Communication is hard when multiple locations can get teams and office spaces out of sync. Restaurant businesses need to adopt technology that enables collaboration among remote teams and simplifies management if they want to succeed. Performance Monitoring: Managers can monitor multiple business locations with technology.

Technology 130

Technology Management Management Operations 130

Goliath Consulting

SEPTEMBER 27, 2020

The AI and tech that will take over the restaurant industry. We previously discussed social distancing and contact-free technology that offered safety solutions during the pandemic. Here are some standout tech innovations that forward-thinking business owners are investing in today in restaurant technology: Smart ordering.

Technology 397

Technology Mobile Ordering Food Safety Customer Service 397

Modern Restaurant Management

AUGUST 30, 2021

The simple reason is: technology. Now, with consumer behavior increasingly shifting toward intuitive and automated restaurant experiences, Canadian brands are faced with the need for the support, flexibility and efficiency of the right technology suite in order to confidently and successfully expand into the U.S. restaurant market.

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Innovation Technology Franchise Franchising 493

Modern Restaurant Management

NOVEMBER 19, 2024

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Use order information with inventory management software for smarter purchasing.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

OCTOBER 24, 2019

The restaurant industry is constantly witnessing major changes in technology. Smarter technological inventions are replacing traditional methods at restaurants. AI-driven technologies have been introduced in this sector after having carefully examined the customer behavior and their expectations over the years. Wondering how?

Technology 374

Technology Loyalty Program Customer Experience Food Order 374

Modern Restaurant Management

JUNE 27, 2025

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. This lower satisfaction was largely driven by its carry-out performance during spring 2024, when it began targeting McDonald’s with products and messaging. At the same time, U.S.

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Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

APRIL 14, 2025

Among the report highlights: Cost-conscious diners are rolling back their spending, not cutting it out: 45 percent of surveyed diners report they are visiting restaurants less often due to rising prices, with nearly half saying they’ve decreased their dining-out budgets in the past six months.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

JULY 30, 2020

They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more. Taking the spark of an idea, turning it into strategy, and implementing it. The modern fast-food company has partnered with Oracle to help them lead this change.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Third, menus should take into account changing customer bases. Optimize Inventory.

Front of House 531

Front of House Inventory Food Safety Social Media 531

Modern Restaurant Management

JULY 3, 2025

With tight budgets and slim margins, many owners try to cut costs by managing tasks like payroll, tip outs, and compliance themselves—often using manual methods or a patchwork of tools. Simplification is the answer, and technology can provide it. Look for technology instead that has built what you want (e.g.,

Point of Sale 221

Point of Sale Restaurant Law Technology Management 221

Modern Restaurant Management

JULY 9, 2025

Like the Adams’, most business owners aren’t taught how to build or leverage business credit when they start out. Most Restaurants Are Taking on More Debt The restaurant industry has seen a substantial increase in debt levels. Even more telling, 42 percent of operators reported taking out loans in just the past six months.

Cash Management 221

Cash Management Small Business Equipment Technology 221

Modern Restaurant Management

APRIL 17, 2025

In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've Now, restaurants across all categories recognize how these features protect their bottom line, especially with ongoing staffing challenges and inventory planning concerns."

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Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

JANUARY 20, 2022

Restaurants and food joints, once reliable venues for human interaction, will be important for the implementation of artificial intelligence (AI) technology. Some of the biggest disruptors will result from the increase in information technology, autonomous vehicles, automation and robotics in the kitchen, and AI chefs. Voice Ordering.

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Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

MAY 10, 2022

Why should you and your staff spend hours counting inventory, auditing invoices, and combing through contracts? Nobody has time for that when there is a crowded dining room, to-go orders flying out the window and customers complaining about their favorite menu items going up in price. Take food cost management for instance.

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Supplies Food Supply Audits Inventory 493

Modern Restaurant Management

AUGUST 20, 2021

For example, technology exists that allows restaurant operators to take inventory in a matter of minutes, while achieving 99.9-percent Ordering and inventory capture have long been manual processes for restaurant operators, but they have become increasingly more time-consuming and inefficient.

Supplies 520

Supplies Food Supply Online Ordering Inventory 520

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Try 7shifts for Free 5.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312