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2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

In the restaurant industry, advances in payment processing and payment technology are driving significant changes, influencing everything from customer experience and operational efficiency to revenue generation and security. This trend, which gained significant momentum during the pandemic, will remain a core focus in 2025.

2025 447
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Value Is the New Battleground for Loyalty

Modern Restaurant Management

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. Brand loyalty has also shifted significantly, with 33 percent of consumers saying their favorite QSR or FSR brand has changed within the past year.

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10 KPIs for Online Food Delivery Every Restaurant Needs

ChowNow

Order Accuracy Rate Customer loyalty is significantly impacted by the order accuracy rate, which measures how often customers receive exactly what they ordered. How POS integrations can help Most mistakes happen because staff are manually re-entering online orders. Portion size. How well your menu is optimized for delivery.

Delivery 195
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How to Find the Target Market for Your Restaurant

ChowNow

Key customer factors that influence dining preferences, from demographics to behavior. Demographics help you define the basic characteristics of your target diners, giving you insight into who they are, what they can afford, and how their lifestyle influences their dining choices. Lets get started and find your target audience.

Marketing 195
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26 Proven Ways to Market Your Restaurant Online and Increase Bookings

7 Shifts

Use data from your POS system, online ordering platform, or loyalty program to divide your customers based on factors like their dining frequency, preferences, or location. Collaborate with influencers Collaborating with influencers and food bloggers can significantly boost your restaurant's visibility and attract new customers.

Book 195
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The Complete Guide to Online Ordering Systems for Restaurants

ChowNow

With your own online ordering system, you can collect emails, send promotions , and encourage repeat business with reward programs or special discounts. Theres little room for branding, and menu presentation, pricing, and promotions are often influenced by the platforms rules rather than the restaurants preferences.

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Technology Trends for the ‘New Normal’ Customer Cravings

Modern Restaurant Management

Hyper-connectivity and lifestyle trends will continue to influence and alter consumer behavior. Customers are incentivized by the appeal of cutting the line (without facing the wrath of fellow line members) and being rewarded for their patronage with generous loyalty programs.