Modern Restaurant Management

APRIL 29, 2021

Two-thirds of new hires signing up for DailyPay. Now more people are back to work and everyone is hiring. That’s why being creative and flexible has been a key mindset for hiring.” ” Being creative and flexible has been a key mindset for hiring. People were in between jobs or suddenly out of work.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

OCTOBER 4, 2023

Hiring top talent can be a daunting task for any organization. However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Tight timelines : First, hiring teams often encounter tight timelines when managing high-volume recruitment.

Recruiting 221

Recruiting Hiring Employee Relations Technology 221

Modern Restaurant Management

MARCH 11, 2025

Providing benefits like career development and on-the-job training is critical, especially as we continue our mission of serving thoughtful food that supports healthier, more sustainable living. With rising costs and increased competition, simply serving great food isn’t enough—you need to create a brand that resonates.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

AUGUST 15, 2024

These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. Train Employees Training increases service speed and instills multitasking skills in employees, maximizing productivity without needing to hire additional staff. percent compared to other industries’ rate of 4.9

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

JULY 19, 2021

By outsourcing functions like the recruitment process, regular kitchen cleaning, and exterior and janitorial services, managers and staff alike can focus on their core expertise. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

Guest Recovery 508

Guest Recovery Recruiting Front of House Customer Service 508

Culinary Cues

FEBRUARY 5, 2025

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). These are the places where everybody knows your name and relishes the opportunity to serve you and make your day.

Fine Dining 242

Fine Dining Food Supply Customer Service Recruiting 242

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

DECEMBER 30, 2022

Front-of-house staff can be hard to recruit, are less tenured, and have high turnover. ” Automating repetitive host tasks enables a restaurant to operate with a smaller staff and help mitigate labor costs, decreasing the need to hire as many employees and freeing up resources to raise wages for current employees.

Technology 520

Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. From an HR standpoint, what are key reasons for high turnover at Quick Serve Restaurants (QSRs)?

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Modern Restaurant Management

FEBRUARY 15, 2022

For example, it is not uncommon for cashiers to also serve as expediters, manage drive-through guests, and fulfill drink and food orders. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis. Loyalty Technology to Drive Daypart Engagement.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

NOVEMBER 6, 2023

However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires. 2: Employee Satisfaction Is Paramount Hiring employees is one thing.

Management 504

Management Management Hiring Customer Experience 504

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Leveraging a CRM report helps managers or owners learn more about the people they serve. However, new technologies have made restaurant reporting much easier.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Can I get you your regular sundae served up your way?” Here are some trends NCR is watching as move into 2022.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Infrastructure investments position your restaurant to maintain operations consistently while serving additional consumers. Good marketing plans raise awareness, build credibility, and increase revenue.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

FEBRUARY 13, 2023

After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm. Uncompromising quality is key, as are the methods of our suppliers when catching the fish we serve. Where are you investing your capital?

Recruiting 449

Recruiting Compost Sustainability Consumer Goods 449

The Rail

MARCH 14, 2025

Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests. Cultural Diversity Hiring a diverse staff can bring a range of cultural backgrounds to your restaurant. Therefore, ensure that you hire without bias while considering cultural diversity.

Restaurant Law 130

Restaurant Law Hiring Customer Experience License 130

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. With the right technology tools in place, their expectations can be met.

Management 493

Management Management Food Safety Communication 493

EATER

JULY 24, 2020

To create equity and transparency surrounding salaries, the employees ask that salary ranges be provided for all new hires, and that no current staff or incoming hires make less than $50,000 a year. Any event, the letter states, must serve the needs of the culinary community, and shouldn’t just be packaged as a “party with a purpose.”.

Leadership 363

Leadership Hiring Events Audits 363

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. While it might be tough to recruit and retain quality employees right now, it is not impossible. According to the U.S. Use Scheduling Software.

Restaurant Law 450

Restaurant Law Small Business Mobile Ordering Recruiting 450

Cheetah

NOVEMBER 18, 2021

Payroll budgets, recruiting processes and retention schemes are not yet adapted to a post-Covid world. Now restaurant operators must treat the hiring process as a critical and strategic part of their operation. We’ve partnered with Poached , a job marketplace that specializes in restaurant recruiting. Job matching algorithms.

Hiring 148

Hiring Recruiting Food Supply Operations 148

Modern Restaurant Management

DECEMBER 14, 2021

As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. A drop in employee retention & difficulty in hiring. The inability to turn tables quickly & efficiently as a result of insufficient staffing.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Human Resources Management.

Operations 363

Operations Inventory Hiring Customer Service 363

ChowNow

MARCH 14, 2025

Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged. A well-managed operation ensures food is stored, prepared, and served according to local health codes.

Operations 195

Operations Management Management Front of House 195

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY #1: Hire Quality Seasonal Staff. Hiring quality seasonal staff should be at the top of the list because we all know your starting line-up can make or break the season. Train and prepare staff to serve guests in a high-speed, high-volume environment.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Trip Advisor, and Opentable.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Restaurant365

MARCH 1, 2022

Hiring restaurant staff is top of mind in the restaurant industry. Staffing has always been ongoing in the restaurant industry because of the transient nature of restaurant jobs in general, but the current hiring crisis makes attracting employees a top priority among all restaurant businesses, from single units to national brands.

Hiring 146

Hiring Recruiting Demo Advertising 146

Sling

OCTOBER 30, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? In this article, the workforce management experts at Sling discuss ways your business can engage with high-potential employees , improve hiring, and make your business more successful than ever.

Recruiting 78

Recruiting Hiring Management Management 78

Sling

NOVEMBER 19, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? In this article, the workforce management experts at Sling discuss ways your business can engage with high-potential employees , improve hiring, and make your business more successful than ever.

Recruiting 78

Recruiting Hiring Management Management 78

EATER

JULY 17, 2024

Second, Pi00a — a deaf- and CODA (child of deaf adult)-owned brand — has made its workplace 100 percent accessible for the deaf community, and actively recruits, hires, and trains deaf employees. Quite possibly.) Fortunately, I found Feel Good Foods’ Detroit-style frozen pizza a couple years ago and haven’t looked back.

Back of House 318

Back of House 2014 Certification Recruiting 318

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. These differences between members of generational groups in the hospitality workplace call for new industry-specific strategies in recruiting. The Recruiting Challenges. Understanding Generations.

Recruiting 94

Recruiting Hospitality Hiring Website Management 94

EATER

MARCH 3, 2022

Founded in 1980, Herbalife employed the classic MLM model by signing up “independent distributors” who have two responsibilities: to sell the company’s protein powders and nutritional supplements, and to recruit others to become Herbalife distributors. I didn’t like that guilt trip.”.

Recruiting 313

Recruiting Small Business Social Media Consumer Goods 313

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. You’re there to serve. What they do own is the culture.

Coaching 275

Coaching Franchise Franchising Book 275

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The "The restaurant and foodservice industry is fueling the American economy.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Perfect Daily Grind

JANUARY 23, 2020

A thriving specialty coffee shop environment revolves around consistently crafting and serving bespoke, high-quality beverages – and your staff’s performance is essential to being able to do so. When you’re looking to hire baristas, you’ll want them to stick around if they can do the job and are a good fit for your company.

Café 195

Café Hiring Training Customer Service 195