Modern Restaurant Management

NOVEMBER 9, 2022

Hiring remains a significant challenge for the restaurant industry. According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. Hiring is difficult enough.

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7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation. In this article: How do you handle inventory management to keep the bar always adequately stocked?

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Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. Take a Modernized Approach to Attract and Engage Talent. million positions opening up in the month of December alone.

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Modern Restaurant Management

FEBRUARY 1, 2023

But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. Employees actually do want signs of long-term career prospects and manager recognition, such as promotions.

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Modern Restaurant Management

JULY 29, 2021

Hiring a security firm can help protect your restaurant from disgruntled customers and crime, but which firm do you hire and what should you look for in a security team? Legally licensed security firms ensure that you’re hiring a professional, capable of protecting your property and patrons. Security Firm Licensing.

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Modern Restaurant Management

NOVEMBER 6, 2023

However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires.

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7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business.

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Modern Restaurant Management

JUNE 15, 2020

Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. Use silverware rollups and paper menus that can be thrown out after one use.

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Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. The industry has looked to hiring incentives, such as and other rewards, as they compete to fill open roles. At Arepitas in Round Rock, TX, Yelp user Emely T.

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Modern Restaurant Management

JANUARY 17, 2023

The hiring shortage and the fallout from "The Great Resignation" that saw 47 million U.S. percent, with many workers citing take-home pay as a big factor for quitting. percent, with many workers citing take-home pay as a big factor for quitting. How can technology increase tips by?

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Modern Restaurant Management

DECEMBER 2, 2022

Restaurant managers are always looking for new ways to make the day-to-day process of running their business easier. One way to do this is by utilizing performance management techniques when evaluating staff to identify who is performing well, who may need some help and those who need letting go. Setting Goals.

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Modern Restaurant Management

MARCH 25, 2025

In the restaurant industry, moving from General Manager (GM) to Multi-Unit Leader (MUL)—whether as a District Manager, Area Manager, or Regional Director—is usually seen as a natural career progression. As an MUL, this hands-on style becomes a liability because now they must manage leaders, not operations.

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Modern Restaurant Management

NOVEMBER 8, 2022

There are several reasons why new employees may be incurring more injuries: Poor hiring choices. The hiring process may be rushed, and the wrong person could be chosen for the job. Hasty hiring choices can lead to faster turnover, operational problems, and potentially more on-the-job injuries. Inadequate training.

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ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro.

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Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. As the hospitality industry gears up for the influx of holiday diners, making the right hires becomes especially crucial in maintaining a high quality of service. Never hire someone in the name of urgency.

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Modern Restaurant Management

JUNE 3, 2025

While it's crucial to stay informed, stepping back and allowing experts to take charge can be key to overcoming these challenges. To rebound, I recommend hiring a trusted marketing professional or team that understands your vision and can execute strategies that help your restaurant thrive.

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Modern Restaurant Management

JUNE 6, 2025

There are not enough workers, and for an industry with a long history of high turnover rates and seasonal fluctuations such a long running labor shortage could quickly cause things to spiral out of control. Rather than just another hiring season, or a lull, labor-intensive industries such as restaurants face a permanent labor shortage.

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Modern Restaurant Management

JULY 16, 2021

The restaurant industry isn’t totally out of the coronavirus pandemic woods yet, but those that have survived this long have proved their resilience and agility in adapting to once-in-a-lifetime (hopefully) circumstances. In this environment, smart and strategic risk management has never been more important. Apparently.

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Modern Restaurant Management

FEBRUARY 15, 2021

This an excerpt from Bruce Nelson's Restaurant Management: the Myth, the Magic, the Math. Future restaurateurs stare out the classroom window dreaming about what life will be like when they are released from their academic prison. Part Three – The Math. “The laws of nature are but the mathematical thoughts of God.”

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Modern Restaurant Management

AUGUST 4, 2020

With restaurants opening back up, hiring managers will need to find applicants to quickly fill positions. Instead of not having enough talent, hiring managers will now need to sift through hundreds if not thousands of job applicants quickly and efficiently to get their businesses back up and running.

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Modern Restaurant Management

NOVEMBER 11, 2024

You take your seat at a table embedded with a touchscreen menu. A Cautionary Tale for Those Left Behind As the millennials I spoke to struggled to imagine a world where robots take over all jobs, I couldn't help but feel a pang of empathy. Why hire food runners when Servi can handle the job without missing a beat?

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Modern Restaurant Management

OCTOBER 27, 2020

And yet, despite the high unemployment, Quick Service Restaurants are one of the few sectors still hiring in massive numbers. Let’s take a look at four ways your QSR should innovate, that have already shown success elsewhere. Hire Faster or Be Left Behind. QSRs are hiring at a rapid clip.

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The Rail

JUNE 11, 2025

Whether you’re moving into the next town or setting up a shop across the country, managing a multi-location restaurant requires planning, patience, and a whole lot of practical know-how. A well-thought-out timeline will help prevent delays and overspending. Be realistic about how long things take — permitting, for example, can be slow.

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Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Two-thirds of new hires signing up for DailyPay.

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Modern Restaurant Management

JUNE 16, 2025

If enacted, it could change how teams are paid, how tips are reported, and how restaurants manage compliance, possibly as soon as 2026. That’s a meaningful shift in take-home pay for many restaurant professionals. In a competitive labor market, that could give operators a much-needed advantage in retention and hiring.

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Modern Restaurant Management

JULY 11, 2022

In today’s market, it seems that just about every restaurant is hiring. As a result, instead of overseeing customer service or reviewing sales, many managers lose time preparing for interviews and waiting for candidates who never arrive. While screening candidates takes time, hiring software makes it easier.

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Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy.

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Harbor Touch

MARCH 18, 2025

Their stories inspire these 10 proven restaurant management tips and tricks for success. Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Staff Management 1. Dont rush new hires into action.

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Modern Restaurant Management

OCTOBER 22, 2024

The misclassification of employees When hiring new workers, one of the most important decisions for restaurant owners to make is determining whether this individual will be an employee or independent contractor. Check out how New York State distinguishes between employees and independent contractors here.

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Modern Restaurant Management

FEBRUARY 28, 2023

What can restaurant owners and managers do to better engage workers and increase retention in the long run? Seven out of 10 restaurant operators reported they do not have enough staff to support current service demands. Instead, it’s a two-way street that allows both managers and restaurant staff to interact in real-time.

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Modern Restaurant Management

APRIL 22, 2025

As a manager orowner,you must train employeestobag garbage, break down recycling products and dispose of oils properly. a restaurant manager or owner keep up with the scheduling of emptying your dumpsters. If you miss a day, it will take another week before it gets emptied. When thishappens,you must hire a professional.

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7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. It’s also important to develop specific training for restaurant managers. Let’s say you run a fast-casual restaurant.

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Modern Restaurant Management

SEPTEMBER 13, 2023

Along with more obvious employee morale boosters like higher pay, what struck us most in the data was how managers often play an outsized role in staff retention—they can make or break continuity, depending on how they go about their jobs. The good news? But having such emotional intelligence is no small feat.

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Modern Restaurant Management

MAY 5, 2025

Staff Appropriately When restaurants cut employees or reduce tables, they don’t end up with fewer expenses–they end up with burned-out, disgruntled team members who aren’t operating at their best. Management replacement is even more expensive at $2,611 per position—nearly 150 percent higher than front-of-house costs.

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Modern Restaurant Management

APRIL 28, 2025

” But then I read the claim response our manager submitted: “Employee left due to stress. You’re out of luck, no matter how solid your case is. Manager-HR Disconnect. If a manager says one thing and HR says another, guess who looks unreliable? See attached write-up from [manager name].”

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Modern Restaurant Management

MAY 9, 2025

To learn more about how restaurant operators can best set themselves up for the upcoming summer season, Modern Restaurant Management IMRM) magazine reached out Kevin Bryla, Chief Marketing Officer, SpotOn. With handhelds, servers take the order and fire it to the kitchen on the spot.

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Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. The world changed, and so did restaurants.

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