Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. Elevate Service with Personal Touches Service builds loyalty.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

JANUARY 14, 2020

Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. But don’t worry; your employee engagement program doesn’t have to be fancy, expensive, or resource-intensive. Here’s how to develop your program thoughtfully for optimal results: 1.

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. By delving into order histories and discerning customer preferences, operators can devise targeted loyalty initiatives or discounts.

POS 324

POS Operations Loyalty Program Seasonal Menu 324

Modern Restaurant Management

SEPTEMBER 15, 2021

Hiring Crisis Facts. Alignable’s September Hiring Poll shows that the labor shortage many industries have experienced this summer is only getting worse, due to Delta variant surges and inflation. Among beauty shop owners, 59 percent struggled to hire help in July. In July, 47 percent couldn't hire enough employees.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. A drop in employee retention & difficulty in hiring. Robin Gagnon, Co-Founder of We Sell Restaurants.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

7 Shifts

JULY 12, 2024

Train your staff to use ingredients efficiently and plan your menu to minimize waste. Additionally, they have potentially high labor costs when it comes to hiring seasoned baristas since their skills are more in demand. Upselling and creating loyalty programs can help coffee shops boost profit margins. Constantino writes.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Hiring tips When hiring for a bar, there are certain qualities that you should look for in an employee.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Health Care Without Harm.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

APRIL 2, 2020

Timer is an easy to use application to create timers for any activity that requires time tracking from cooked and cooled food, to non-food items that require tracking such as routine cleaning and waste removal. ” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

DECEMBER 16, 2019

” “The more moderate pace of consumption implies the softening in hiring and income growth should continue. Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 percent of market share. McDonald’s was close behind, with 22.9 times and 2.8

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program. Get a Demo 6. Apple | Android 12.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program. Get a Demo 6. Apple | Android 12.

Management 352

Management Management Operations Mobile Ordering 352

Lavu

APRIL 25, 2025

Integration with online ordering, loyalty programs, and inventory tracking. Add features like online ordering, inventory tracking, and loyalty programs. Thank you to the Lavu support team for walking me through program modifications. Use this data to fine-tune your program and keep customers coming back.

POS 78

POS 2025 Loyalty Program Cash Management 78

The Restaurant Group

JULY 25, 2024

But how do you earn their loyalty? Factor in stellar customer service and top-tier loyalty programs, and you’ll unlock more than a 25% increase in profit, with only a 5% boost in customer retention. Professional development programs also enable you to mitigate turnover—which can be as high as 106% to 144% !

Hiring 78

Hiring Loyalty Program Website Management Cash Management 78

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests." franchisees for use in their restaurants.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

MAY 23, 2024

However, overly large portions can sometimes result in food waste, which is an issue not only for restaurants but also for the environment. According to the UN Environment Programme, over one billion tons of food is wasted annually, and 40% is from restaurants and food service companies.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). With our analytics and insights from our restaurant clients, we’ve seen first-hand the value of reducing and simplifying the menu to limit waste and save costs.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

The Rail

MARCH 22, 2024

Dining establishments can conduct the audits online or hire a professional to perform a detailed assessment. Donate excess food: Food waste is a major issue in the restaurant industry. Therefore, promoting your establishment as environmentally conscious can attract a new customer base and foster loyalty among diners.

Audits 130

Audits Sustainability Loyalty Program Compost 130

Sling

MARCH 21, 2021

It doesn’t matter if your business owns one vehicle or 100, a robust administration program will keep those assets in good condition and performing longer than they would otherwise. In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow.

Management 78

Management Management Loyalty Program Hiring 78

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Harbor Touch

MARCH 19, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. Elevate Service with Personal Touches Service builds loyalty.

Management 78

Management Management Seasonal Menu Cash Management 78

Harbor Touch

MARCH 19, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. Elevate Service with Personal Touches Service builds loyalty.

Management 78

Management Management Seasonal Menu Cash Management 78

Restaurant365

APRIL 1, 2021

From hiring and managing staff to inventory management and the guest experience, your store-level managers hold the key to your restaurant group’s success. Managers’ influence on hiring and employee retention. First, empower your managers with an efficient and effective restaurant hiring process.

Management 78

Management Management Inventory Hiring 78

Restaurant365

NOVEMBER 19, 2019

To optimize labor hiring and training costs, restaurant operators can turn to restaurant operations tools to reduce costs over time. Automating tools like recipe costing, or using software like smart prep to reduce waste, can help streamline the business and adapt to food cost fluctuations. Accurately tracking business intelligence.

2020 92

2020 Operations Mobile Ordering Social Media 92

Restaurant365

JUNE 4, 2021

If you haven’t yet started a loyalty program, consider implementing one. Reward programs can engage your customers, encouraging them to visit more often and participate in specials. Loyalty programs can also include incentives to encourage referrals, which is a win-win for both your loyal customer and your restaurant.

Point of Sale 78

Point of Sale Loyalty Program Inventory Customer Service 78

Open for Business

SEPTEMBER 2, 2024

Use inventory management software to track usage and reduce waste. A data-driven approach can significantly reduce food waste and overordering. Look into local energy-saving programs that might offer rebates or incentives. Implement an inventory system to track usage, reduce waste, and prevent theft.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Small Business 78

Sling

JULY 4, 2021

Hire a professional photographer to snap some mouth-watering images of your food. In the age of data sharing, social media, and custom apps, the fish-bowl business card giveaway may seem like a waste of your time. 23) Start A Customer Loyalty Program. Not sure how to go about creating your own program?

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Restaurant365

DECEMBER 4, 2020

With a shifting labor market, it’s more important to ensure that the staff you are hiring and training is going to stick around longer. Keeping retention at the top of your mind during the hiring process in 2021 is critical to ensure that the employees you do hire are able to help you reach your business goals.

2021 78

2021 Operations Mobile Ordering Social Media 78

Sling

JULY 24, 2023

3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips. UpMenu is an online ordering platform with a built-in customer loyalty system and options for building branded websites and apps.

2023 78

2023 Management Management Tip Distribution 78