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When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. So, focus on these attributes.
Hiring for soft skills becomes much simpler when you know exactly what to ask and look for in interviews. In this article, I’ll share those tips so you can hire people who will excel in the role and not only fill it. I offered several suggestions from our allergy-friendly menu and explained the ingredients to them.
Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.
Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” Starbucks’ deal with Empower Delivery fits the acqui-hire framework. Previously, Starbucks hired Empower CEO Meredith Sandland as its new chief store development officer under CEO Brian Niccol.
Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.
Click here to complete your profile Multimedia The summer of spritzes Oysters and value meals trend on summer menus Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance The chicken wars enter a new phase The Latest Operations Week in Review: McDonald’s new burger, Luckin’s U.S.
Immigrants Exclusive Content Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Tech Check: These six terms are popping up more often in industry conversations, providing a glimpse at the next wave of trends.
The same holds true in the kitchen – CLEAN is a lifestyle, not a just a goal. [] THE PHYSICAL MENU IS IMPORTANT: This is you most important in-house advertising. Your story should be evident through the ambience, the menu items, the way that service staff act, and how they present what you are all about. This is paramount.
I didn’t want this sticker popping up in my emoji menu every time I scrolled through, but no matter what I tried, I couldn’t get rid of it. The Leadership Shift: How to Adapt and Engage Gen Z in Hospitality Every generation faces its own set of stereotypes. " None taken.
This lack of clarity leads to some of the most common early missteps: pricing that doesnt cover food costs, a restaurants concept that doesnt resonate with the neighborhood, or a menu that doesnt match what customers want. Before you do anything like sign a lease or hire your wait staff, take the time to do real market research.
The pandemic was in full swing, and we got really busy, like 300-400 DMs whenever we dropped a menu,” he said. The first three hires were software engineers that helped create a proprietary tech stack for the bagel shops. “In There are a few sweet treats on the menu, and there’s a whole coffee program. We’d sell out.
The Double-Edged Sword of Social Media Social media has reshaped how restaurants connect with guests, offering instant access to specials, menu highlights, and community events. Beyond logistics, the biggest transformation has been in leadership.
As Shake Shack continues to grow globally, we’re always looking for ways to bring exciting, internationally inspired flavors to our menu,” said Jim Frisch, the fast casual’s director of culinary & commercialization, in a statement. This shake was originally created for the UAE, inspired by the viral chocolate pistachio trend in Dubai.
The of-the-moment menu updates are part of sweeping rebrands at the two chains under owner Ascent Hospitality Management. With the new identity set, Ascent then turned to the chain’s menu. Alongside the new menu, the chain has developed a new restaurant design that will serve as a blueprint for future openings.
Signaling change to come, Panera Bread on Wednesday announced the hire of Nikka Copeland as the new senior vice president of the newly created office of transformation & strategy. Fast-casual Panera Bread has been going through significant change over the past two years, with multiple board and leadership changes. Photo: Shutterstock.
By Tracie Johnson, Contributor Running a restaurant requires more than just a good idea, a great menu, and determination. Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce.
Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture. Its the warmth, the personalization, and the extra touches that create memorable moments. Creating a Culture of Hospitality Hospitality starts from the top down.
Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Hire and Train the Right Team Staff can make or break your new restaurant. The right team brings your vision to life, while the wrong hires can lead to poor reviews and high turnover.
JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. The chain will slash prices by around 5 yuan on frappuccinos, tea lattes, and other selected menu options as consumers become more price-conscious. The BoP auction will take place on 6 August.
Continue to Site >>> Menu Does Chipotle have a structural problem? 24, 2025 Facebook Twitter LinkedIn The flexibility of the menu remains a key strength for Chipotle. Chipotle’s biggest strength, by a long shot, is the imminent flexibility of its menu. By Jonathan Maze on Jun. Photo: Shutterstock.
Continue to Site >>> Menu Former Red Robin CEO G.J. The growth capital firm behind the food-and-games brands Puttshack, F1 Arcade and Flight Club has added more restaurant industry firepower to its leadership team. By Lisa Jennings on Jun. Photo: Shutterstock. He is currently a board member at Portillo’s and Dutch Bros.
market Subway names Jonathan Fitzpatrick CEO The late chef Michael Chiarello's estate files lawsuit to prevent alleged hostile takeover of assets by investors Leadership BJ’s Restaurants, Shake Shack, Bonchon and more make executive moves Executive Summary: Here are the latest leadership changes in the restaurant industry.
Its complicated Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Listen to your daily news: RB Podcasts New episodes weekdays Restaurant Daily A Deeper Dive Menu Talk The Week in Restaurants Working Lunch More on this Topic Financing How is Roark Capitals track record?
Poor leadership development and toxic workplace culture make good people bolt faster than you can say table for two! Hiring International Workers Think outside the box! Hiring international folks solves recruitment challenges , beefs up your talent acquisition , and spices up your teams vibe.
Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. Restaurants have had to rethink hiring, wages, and benefits to attract and retain talent. We were a sourcing and hiring platform for restaurants. Hiring for restaurants was a challenge to say the least. more an hour.
Instagram Stories and Reels offer opportunities to show different preparation stages, create anticipation for new menu items, and provide glimpses into your culinary process. Content here should demonstrate industry expertise, community leadership, and business acumen while maintaining the warmth that makes dining memorable.
Two weeks later, Stieber was spending the $2,000 Little Bear had earned in profit on takeout boxes and disposable cutlery, trying to figure out if menu items like beet egg drop soup or catfish okonomiyaki would travel well. Water Bear Bar consistently changes the menu based on the interests and skill set of its bartenders.
One internal and one external hire will spotlight between ten and 15 global locations, including the chain’s farms in Costa Rica, as Starbucks seeks to engage with Gen Z. Summer menu collaboration features 28 percent white chocolate blended with award-winning ceremonial matcha, available iced, as a milkshake, or hot chocolate.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. By simplifying the hiring process, technology is not only saving the operator time and money, it is also enhancing the candidate experience.
The Omaha-based roaster and retailer hired advisers to evaluate a potential sale or merger of its roughly 445 outlets across the Midwest, seeking capital for further expansion amid intensifying competition. Addis Ababa, Ethiopia) Industry news Mon, 14 Jul – REPA’s parent company, Parts Town Unlimited, reorganises executive leadership.
Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Describe a situation where you had to adapt quickly to a change in the menu or a food supply issue. Describe a situation where you had to adapt quickly to a change in the menu or a food supply issue.
The tech a company uses has become a factor in hiring conversations. Jonny Stevens Hospitality industry consultant Technology has become a factor in hiring conversations, especially for senior roles, notes Chris Fletcher , founder of Tech on Toast. It revealed that several menu items were no longer hitting their target margins.
The tech a company uses has become a factor in hiring conversations. Jonny Stevens Hospitality industry consultant Technology has become a factor in hiring conversations, especially for senior roles, notes Chris Fletcher , founder of Tech on Toast. It revealed that several menu items were no longer hitting their target margins.
A classically trained chef, McIntyre will help shape the evolution of the chain’s menu, as well as sourcing ingredients, optimizing vendor relationships and streamlining inventory. In addition, Beans & Brews has hired Carrie Cohen as senior manager of digital marketing. By Restaurant Business Staff on Jul.
The move comes just about 18 months after Tanner, a former executive with PepsiCo, was hired to lead the 7,000-unit chain. Wendy’s named Ken Cook interim CEO. The Dublin, Ohio-based chain named CFO Ken Cook interim chief executive while the company searches for a permanent replacement. Tanner’s departure will be effective July 18.
The hiring comes eight months after the Dallas-based food-and-games chain ousted Chris Morris amid a brutal sales slump that would only worsen in January and February. He will oversee a food-and-games chain that is seeing improving sales after a brutal start to the year. By Jonathan Maze on Jul. Photo: Shutterstock.
Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. Hiring and training new management is difficult on top of reopening restaurants once a crisis passes. Never Take Advantage of the Guest. Get Better.
Have you experienced the flavors and presentations of the items that may grace your menu? Can you plan a menu focused on total utilization of meat and carcass? Is this the extent of your knowledge of menu planning? Is there breadth to your understanding of cooking, cooking techniques, and ingredients?
Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. On the whole, hiring and retention are restaurant operators' top priorities.
” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO. From screen to plate, the menu is expected to feature signature dishes and recipes that have been prepared on the show.
One of the dilemmas restaurateurs’ face is the approach taken with the management and delivery of a restaurant concept and menu. This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. This menu is who I am.”
So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you. First Timers Should Hire a Pro. But just applying for a grant does not mean you will secure one.
As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.
Research New Offerings Rigorously Before Adding The question of whether, when and how aggressively to add new menu items, expand hours/days, launch catering options or open another location has substantial implications for restaurateurs. Poorly vetted moves strain capabilities across kitchens, servers, support staff and systems.
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