Modern Restaurant Management

MARCH 22, 2023

As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2 As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2

Back of House 449

Back of House Front of House Food Safety Kitchen Safety 449

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. This is why next year, operators will offer more benefits like hiring incentives, higher hourly wages, health insurance, paid time off, earned wage access (EWA) and more to not only hire fresh labor, but retain top talent. Rely on Technology to Increase Operational Efficiency.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

JULY 16, 2021

On the positive side, the pandemic forced any number of pivots among restaurateurs as they struggled during the pandemic shutdown to keep their doors open and kitchens cooking. Virtual kitchens, for example, were already accelerating trends when the pandemic hit. Everybody in the world is hiring at the same time.”

Management 474

Management Management Insurance Kitchen Safety 474

ChowNow

MARCH 14, 2025

Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged. Kitchen and Food Efficiency A well-run kitchen keeps food quality high and service times fast.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

AUGUST 12, 2021

This means that restaurant owners and managers are scrambling to find and hire new staff, but savvy operators are turning to technology to not only augment existing staff, but alleviate employee stress as well. One of the consistent elements has been the accelerated surge of technological advancements. AI Voice Automation.

Employee Relations 493

Employee Relations Customer Experience Customer Service Mobile Ordering 493

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 19, 2020

“Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. Brad Duea – CEO, Restaurant REVOLUTION Technologies. US Foods Ghost Kitchens. 20 at 4 p.m.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

AUGUST 5, 2020

TableUp’s technology will form the foundation of TouchBistro Loyalty – the soon-to-be-launched customer relationship management (CRM), marketing, and loyalty solution that will be fully integrated with the TouchBistro platform. ” Tyga Bites Launches. NCR Adds Contactless Solution.

Food Safety 527

Food Safety Mobile Ordering Kitchen Safety Online Ordering 527

Culinary Cues

JANUARY 8, 2021

Think about the technology sector as a prime example. The labor-intensive environments that have been typical in kitchens are nearly impossible to maintain. As important as sanitation and food safety is already, look for this to become the most important signature of a chef’s repertoire.

2021 474

2021 Social Media Kitchen Safety Restaurant Law 474

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. A drop in employee retention & difficulty in hiring. Steve Fredette, Co-Founder and President at Toast.

2022 474

2022 Food Supply Mobile Ordering Employee Relations 474

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. All tasks in a restaurant are interconnected. Areas of restaurant operations.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S. metro area.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

JULY 29, 2020

Restaurants must be picky, however, to ensure that new hires are good fits for the long term and that they’ll work safely alongside existing staff. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. from 2023 to 2030.

Delivery 147

Delivery Loyalty Program Food Food Order 147

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. Lets get started and help your restaurant thrive any year.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. Storytelling is an essential part of the hiring process. But what can you do? It starts at the beginning.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. Write your training guide as you’d coach them in person.)

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

DECEMBER 21, 2022

A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Operations will continue to be simplified despite digital experiences expansion.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Food Service, Kitchen, & Hospitality Tech. Cross-contamination. Undercooking. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

ChowNow

JULY 17, 2024

Objectives Organizational structure Standard operating procedures (SOPs) Inventory management Staffing and Training Technology and Equipment Quality Control and Continuous Improvement Define Your Objectives Start by clearly defining the objectives of your restaurant operations plan. What do you aim to achieve?

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Restaurant Business

MAY 31, 2023

Hiring and retaining staff have been challenges in recent years, and labor costs are on the rise as well. Additionally, an increased focus on cleanliness and food safety has been top of mind for both operators and consumers alike. Smart Kitchen) model in Englewood, N.J., Chicken’s BSK (bb.q. To learn more about bb.q

Franchise 261

Franchise Franchising Kitchen Safety Customer Experience 261

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Simply put, if things aren’t running well in the kitchen, restaurant staff and diners alike often suffer. this atmosphere has long been considered a given, and even a rite of passage, for any kitchen job.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

SEPTEMBER 15, 2020

” “SALIDO has gone to great lengths to incorporate our team’s feedback and ensure they can support EATALY’s complex hospitality technology needs,” said EATALY co-founder and CFO Adam Saper. We will continue investing heavily in expanding SALIDO’s core technology and evolving our Restaurant OS offerings.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. TransAct® Technologies Incorporated is offering its BOHA!™ Individuals requesting assistance are eligible one time only. ” The BOHA!

Healthcare 516

Healthcare Employee Relations Online Ordering Customer Service 516

Modern Restaurant Management

SEPTEMBER 15, 2021

Hiring Crisis Facts. Alignable’s September Hiring Poll shows that the labor shortage many industries have experienced this summer is only getting worse, due to Delta variant surges and inflation. Among beauty shop owners, 59 percent struggled to hire help in July. In July, 47 percent couldn't hire enough employees.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” doubled the number of ghost kitchens worldwide since June 2020. ” Nathan's Gets the Ghost. Nathan’s Famous, Inc.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

DECEMBER 21, 2020

But most restaurants hadn’t invested in the technology or the processes needed to service the onslaught of digital engagement and transactions they experienced. Operators have been scrambling to fill technological and service gaps to keep up with what appears to be lasting shift to off-premise dining and digital experiences.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Consulting on Ghost Kitchens. Zuul and Figure 8 Logistics launched Zuul Studios – a ghost kitchen consulting firm. Dining Bond Goes Global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

The Rail

MARCH 14, 2023

Contactless menus , a popular ordering style that enhances safety, utilize QR codes that customers can easily scan with their smartphone cameras. This convenient and contactless approach is becoming increasingly popular among customers in a post-COVID world, and effectively streamlines the ordering process while ensuring safety.

Mobile Ordering 277

Mobile Ordering FOH Front of House Food Safety 277

Modern Restaurant Management

DECEMBER 3, 2020

Wescott’s career with Fuzzy’s Taco Shop began in January of 2018 as the Executive Vice President of Finance, where her responsibilities included strategic planning, finance, technology, and marketing. " Catering is different: restaurants require different menus, operations, and technology to manage their catering business.

Franchise 414

Franchise Franchising Catering Online Ordering 414

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. Changes at the Top for McDonald's. Restaurant management can set these features, and then forget them.

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

MARCH 25, 2020

Rom Krupp, founder of OneDine has been literally sleeping in his office and giving away his company’s technology for free to save as many restaurants as possible. Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. Multiple Program Highlights: Hired and Non-Owned Auto Coverage.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289