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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Two out of three gift cards were bought to commemorate a special occasion and 87 percent featured a written note. Quirky Combos : This year, we also saw some unique combinations!

2024 148
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Liquor Licensing 101 for Restaurants in Recovery

Modern Restaurant Management

Many restaurants now incorporate electronic ID checking machines or set point of sale reminders to specify the birthdate a guest must be born on or after to be served alcohol. Amid forced closures, the pandemic influenced restaurant adaptations overnight. Market … Responsibly. Some jurisdictions prevent the practice altogether.

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Delivering Experience: Why Community Involvement Is Key for Restaurants Amid COVID-19

Modern Restaurant Management

Since guests cannot frequent their favorite establishments in person, they're now leaning on you to bring a "dine-in experience" to their homes. Now is the time to set expectations for how your guests will interact with your restaurant in the future. Create new family meal specials, i.e., "Family Dinner for 4."

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Mastering Multi-Channel Sales: A Comprehensive Guide for QSR Operators

Rocket Fuel

Counter Sales: The pandemic’s aftermath and the 2022 comeback The pandemic’s impact on counter sales in 2020 and 2021 was undeniable, with many dining rooms closed and health concerns influencing consumer behavior. can increase your average guest checks and boost margins.

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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. percent), special events (31.6 These closures presented the surviving brands with the opportunity to acquire new guests.

2021 185
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MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

Social media heavily influences app downloads among Gen Z. Gen Z and Millennials download and keep restaurant apps for access to special menu items. August saw a reversal in the upward momentum the restaurant industry’s sales and traffic had been riding in recent months, according to Black Box Guest Intelligence.

2021 135
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Defining a Post-COVID19 Consumer: What Your Guests Will Look for When They Walk Through Your Doors

Goliath Consulting

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.