7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. And take time clocking data from your POS and send it right to your payroll provider for easier processing. It's a necessity for building a modern and future-proof restaurant. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

DECEMBER 14, 2023

Making your restaurant more organized can take a variety of forms, but one place to start is your hygiene workflow. Breaking up your workflow across front of house, back of house, and restrooms can help your staff confidently deliver a great meal and a memorable guest experience. Here are my tips for back of house: 1.

Front of House 100

Front of House Back of House Customer Experience Sustainability 100

7 Shifts

FEBRUARY 5, 2021

There’s a wide range of options available that take the entire process online. Inventory management software is one great resource to help cut down on food waste, food cost and ensure that everything in your back-of-house is streamlined for transparency and profitability. That’s where a cloud-based inventory management system comes in.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

JUNE 21, 2021

Mobile order and pay takes care of a lot of the admin side of a shift. From taking orders at tables, processing payments or taking telephone orders for takeaway. One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. Reduce Wait Times.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

7 Shifts

MAY 27, 2021

A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Modern Restaurant Management

DECEMBER 1, 2021

Work with your contractors to create a timetable taking these elements into account. This can also be a wise approach if you can’t extend your finances to take care of a full renovation in one go. In between major changes it may help to implement some front-of-house upgrades using minimal capital and labor.

Front of House 202

Front of House Back of House Customer Experience Equipment 202

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. What is a Tip Out? Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Culinary Cues

JULY 31, 2023

If your direction is planned out then work can be, and will be, enjoyable and rewarding. A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron.

Kitchen Safety 330

Kitchen Safety Back of House Front of House Food Safety 330

Culinary Cues

JANUARY 23, 2021

In the restaurant business there are really only two ways to view profit: a very small amount of profit balanced by very significant volume, or a significant amount of profit on far less volume. How you approach the design of your restaurant in this regard will determine nearly everything else. So what is contribution margin? SP = $43.33.

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Culinary Cues

MAY 15, 2021

If the stakeholders in this important industry do not take the opportunity to learn from the lessons encountered, then a return to those exciting decades of growth and media glory will be difficult to envision. The glory days of the restaurant industry have been laid to rest and they may never return to any semblance of normalcy.

Customer Experience 393

Customer Experience Cash Management Customer Service Front of House 393

Modern Restaurant Management

DECEMBER 28, 2021

This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. The idea of diversifying portfolios toward concepts that were leaner but offered the same – or better – ROI began to take shape. Diversify vs. Simplify.

Franchising 196

Franchising Franchise 2022 Fast Casual 196

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

Culinary Cues

SEPTEMBER 1, 2023

For the past six months I have been committed to an exercise regimen thanks to my Apple Watch. Closing the rings of movement, exercise, and standing has been a goal since I first strapped on the watch, a goal that consumes my attention and cannot be broken for fear that I will simply fall off the pattern if the rings fail to close for one day.

Fine Dining 321

Fine Dining Dine-in Front of House Design 321

7 Shifts

SEPTEMBER 16, 2021

Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success. Table of Contents. New Concept or Replicate? Create Consistency with Your Operations. Delegating Responsibilities. Keep Your Team Connected.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Open for Business

MARCH 1, 2023

You don’t need to break out your most formal attire, but items like a black dress, dress shoes, and dress pants would likely be appropriate. Avoid wearing flip flops or other open-toed shoes, baseball caps, shorts, or anything else that might convey the message you aren’t taking the opportunity seriously.

Front of House 78

Front of House Back of House Uniforms Casual 78

7 Shifts

JANUARY 7, 2020

Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work. If you don’t have 7shifts yet, you can alternatively create a simple Google Form survey or a paper survey for employees to fill out after each shift. Why Care About Employee Engagement?

Employee Relations 349

Employee Relations FOH BOH Certification 349

EATER

SEPTEMBER 11, 2023

Chef Hui has prepared more than 100,000 meals out of Maui’s culinary school kitchen. The wind was up, and the power was out. It looked like a tornado came out of Kaua‘ula Valley and picked up the flames and threw them over the highway,” he says. “I That afternoon, his dad called: The fire was not contained.

Food Truck 130

Food Truck Front of House Back of House Government 130

Touch Bistro

AUGUST 23, 2021

Image Source ]. Image Source ]. Image Source ]. Image source ]. Image Source ]. Image Source ]. Try using textures, patterns, or even objects like the Taiwan Noodle House in Beijing, China. Image Source ]. In fact, color alone can influence up to 90% of a guest’s initial impression.

Design 129

Design 2021 Front of House Sourcing 129

Modern Restaurant Management

DECEMBER 29, 2023

Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. Robotics and Automation: As restaurant AI and robotics gain prominence , employees have to wonder: are robots going to take my job? Let them try out the tools before they get to work.

Technology 123

Technology Front of House Fast Casual Back of House 123

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Third, menus should take into account changing customer bases. Lastly, food cost should always be a consideration when making menu changes.

Front of House 212

Front of House Inventory Food Safety Social Media 212

7 Shifts

MAY 27, 2021

A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? Fixed Versus Rotating.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

DECEMBER 10, 2021

Providing top-quality food and service should remain your restaurant’s foremost priority, but you also need to get the word out and attract new customers. While you are waiting to be seated, the hostess fans out a deck of cards containing four jokers. If you pull a joker, the meal is on the house. Net result?

Marketing 226

Marketing SEO Front of House Website Management 226

Restaurant Clicks

NOVEMBER 22, 2021

AlMar Cecconi’s Atrium Dumbo Westville Dumbo Seamore’s Dumbo Celestine Jacob’s Pickles Superfine Thai sidewalk dumboLUV Bread & Spread Front Street Pizza Bklyn Wild Sugarcane Time Out Market New York Em Vietnamese Bistro The Migrant Kitchen Juliana’s Gran Eléctrica The River Café Almondine Bakery Smile To Go Vinegar Hill House.

Front of House 104

Front of House Seasonal Menu Online Ordering Café 104

ChowNow

SEPTEMBER 6, 2024

Check out this article for more details on roles and responsibilities of key restaurant staff. Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. Why It’s Important to Hire the Right Staff for Your Restaurant 1. When every member knows their role, things run smoother.

Hiring 78

Hiring FOH Recruiting Fine Dining 78

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

EATER

JUNE 17, 2024

Disney’s updated take on its iconic Splash Mountain ride has it all, down to the magical realism of an animated bayou and a theme park depiction of the benefits of collective ownership. Employee-owners! But, more importantly, it puts a Black culinary entrepreneur at the center of a log ride whose problematic roots necessitated removal.

Food 119

Food Front of House 2009 Workshop 119

Embrace the Suck

DECEMBER 25, 2019

One thing you have to know up front is that their business is a lot like yours: uber-competitive! If you can reduce ticket times in your kitchen, reduce the time it takes to turn a table, and increase delivery without adding more staff. It the same concept that we use in restaurant work: full hands in, full hand out!

Food Truck 296

Food Truck Food Audits Tip Distribution 296

Sling

SEPTEMBER 23, 2021

So what’s a discerning restaurateur to do to make her restaurant stand out ? Source: CuriousHalt.com. At The Disaster Cafe in Lloret de Mar, Spain, they take the words, “Shaken, not stirred,” to a whole new level. Want to take a picture of the fare at O.Noir in Toronto, Canada? Source: ConradHotels3.Hilton.com.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

SpotOn

JUNE 26, 2024

Sometimes, a kitchen malfunction occurs, or someone may call out, leaving you short-handed. In this guide, we'll explain the sources available for gaining insight into the customer experience. Image sourced from statista.com. Online reviews, however, are only one source of customer feedback.

Social Media 52

Social Media Online Ordering Customer Experience Customer Service 52

Modern Restaurant Management

MAY 8, 2020

Let’s take a look at a few that can directly benefit you today. While an IVR might not fool the Turing Test , it does satisfy the basic needs that a customer might have and can be designed to field general questions or even take incoming orders, freeing up your staff to perform other tasks. Communications. Restaurant Logistics.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Modern Restaurant Management

AUGUST 4, 2022

These clams are incredibly rare and we were sourcing them from a local farmer in Florida. On our first day, we had a line out the door of guests and ran out of oysters to sell. Chef Niven Patel – Three-Time James Beard Nominee, Alpareno Group (Ghee, Orno, Mamey). Chef Jair Solis – The Restaurant at the Norton.

Back of House 189

Back of House Front of House Communication FOH 189

Restaurant Clicks

DECEMBER 9, 2021

Leave Manhattan and take a stroll through Brooklyn Heights. Enjoy a walk across the Brooklyn Bridge and check out classic brownstones. Whether you are looking for a boozy brunch with your girls or want to take the family out for quality pizza, you’ll find it in Brooklyn Heights. Best Restaurants in Brooklyn Heights.

Online Ordering 114

Online Ordering Front of House Reservations Café 114

EATER

MAY 19, 2023

And I was, because my doughnut had just slipped out of my hand and into a dirty puddle of water. And I was, because my doughnut had just slipped out of my hand and into a dirty puddle of water. And those pesky demands for fair wages and basic rights take serious fuel. It’s been weird and wonderful and delicious. Frederic J.

Food Truck 103

Food Truck Front of House 2023 Take-out 103

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Here are their responses. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230