Remove Front of House Remove Hospitality Remove Mobile Ordering
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Twenty Years of Change: How Hospitality Tech Evolved and What’s Next

Modern Restaurant Management

Twenty years ago, hospitality looked very different. Front-of-house teams juggled high guest expectations with paper logs, manual reports, and legacy systems that weren’t built to keep up with the pace of service. Hospitality is defined by its ability to adapt—quickly, consistently, and often under pressure.

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The Hidden Ingredient to Restaurant Resilience? Better Communication Tools  

Modern Restaurant Management

From taking orders to coordinating back-of-house operations, every moment counts. Simple Communication Tools Are Critical for Restaurant Success Midland’s recent survey of 1,000 managers in the retail, hospitality, and restaurant industries reveals just how crucial communication has become.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1

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5 Common Operational Inefficiencies in Restaurants (And How to Fix Them)

ChowNow

A single missteplike a delayed order or a system glitchcan throw off an entire shift. Whether theyre grabbing takeout, dining in, or ordering delivery, diners dont have patience for long waits or clunky systems. The easier it is for customers to place orders and receive their food, the smoother operations run. The result?

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.

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Creating the Perfect Restaurant Experience: From Entry to Exit

Goliath Consulting

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. Offer convenient payment optionswhether through mobile apps, contactless payments, or traditional methods. Make sure the entrance area is clean and organized, setting a positive tone before guests even sit down.