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The Importance of Being Present

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine reached out for a a deeper dive into Ashcraft’s franchising journey, learning why she feels it’s important to be present in her shop every day. What was it about Capriotti’s that resonated so much with you that you wanted to be a franchise owner? I am in the shop a lot.

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‘Great Partners Build Great Brands’

Modern Restaurant Management

After successfully opening a second location in Kernersville, NC, and planning for a third one, the fast-casual gourmet slider brand has started franchising and plans to grow strategically in the Southeast region. What are some key trends you expect to affect the franchise landscape this year and in years ahead?

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In 2025, Small Changes Will Have a Big Impact on Pizza Restaurants

Modern Restaurant Management

From smarter ordering systems to food that travels better, here’s what pizzeria owners can expect in the year ahead. On the development side, AI systems are helping pizzerias attract the right franchise partners. On the customer side, AI is beginning to play a more significant role in online ordering.

2025 251
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MRM Research Roundup: Holiday Spending, Franchise Optimism, and Pickle Energy

Modern Restaurant Management

Renewed Optmism Ahead for Franchise Landscape The last five years have provided significant challenges to the restaurant franchise industry. However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. Franchise 2.0:

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home. Now, the process is fully digitized.

2025 419
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‘Being Adaptable and Responsive to Changes in the Industry Landscape Is Key’

Modern Restaurant Management

Most recently, he managed the western region franchisee relations for Coca Cola with Dairy Queen, working with franchise owners across 22 states to improve and grow their businesses. For the past four years, he has been Director of Franchise Development at Pancheros Mexican Grill, helping to fuel the national expansion of the brand.

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Design That’s Comfortable Without Being Fussy

Modern Restaurant Management

“‘Experience’ means different things to different groups,” Valerie McCartney, VP of Franchise Development at Broken Yolk Cafe, told Modern Restaurant Management (MRM) magazine. “Online ordering, whether through our own app or third party providers, continues to grow by leaps and bounds.

Design 221