Modern Restaurant Management

NOVEMBER 15, 2023

This means that restaurants and franchises must focus on efficiency and lean operations. It only exists online; customers can order food through a delivery app. Mobile Optimization : Optimize your website for mobile devices. Convenience : Customers can order food from your restaurant without leaving their homes.

Marketing 193

Marketing SEO Social Media Mobile Ordering 193

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 353

Operations Management Management Mobile Ordering 353

Modern Restaurant Management

AUGUST 30, 2021

Now, with consumer behavior increasingly shifting toward intuitive and automated restaurant experiences, Canadian brands are faced with the need for the support, flexibility and efficiency of the right technology suite in order to confidently and successfully expand into the U.S. Perfecting Off-Premise and Mobile Integration.

Innovation 193

Innovation Technology Franchise Franchising 193

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 130

Franchise Franchising Loyalty Program Kitchen Safety 130

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ” Taffer's Tavern Inks Multi-Unit Deal. metro area.

Franchise 144

Franchise Franchising Food Safety Kitchen Safety 144

7 Shifts

AUGUST 24, 2022

A rise in third-party ordering and delivery coupled with mobile ordering and contactless pickup means fewer and fewer guests are even making their way to a counter where they can consider leaving a tip. And even with a rise in mobile payments, the tip jar is still a mainstay. Make them laugh. More of a fantasy fan?

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers.

Franchise 113

Franchise Franchising Fast Casual Leadership 113

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Taco John’s Launches Aggressive Franchising Initiative.

Franchise 110

Franchise Franchising Fast Casual Point of Sale 110

Modern Restaurant Management

OCTOBER 17, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Krystal was one of 59 recipients of the 2019 ATD BEST Award presented on October 3 at MGM National Harbor in Oxon Hill, Maryland. New App for Wahlburgers. top photo. .

Franchise 70

Franchise Franchising Mobile Ordering Loyalty Program 70

7 Shifts

JANUARY 26, 2022

Regulations, red tape, and disconnected technology make staff management in a restaurant group or franchise difficult and time-consuming. When several locations and staff members are involved, difficulties might arise for tasks like off-premise catering setup or cross-location inventory ordering. Table of Contents.

Management 461

Management Management Restaurant Law Hiring 461

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

MAY 8, 2020

88 percent of consumers are cooking more meals at home since stay-at-home orders went into effect in March. Mobile advance ordering will become normative, as well as alerting local customers to restaurant openings and any deals. Welcome to _, how can I get your order started today?

Marketing 154

Marketing Franchise Franchising Social Media 154

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. In addition, 44 percent of consumers would order delivery of uncooked meals they finish preparing at home. Restaurant Adaptation.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant UK , 2024) A 2023 study found that 37% of dine-in guests and 40% of takeout guests would order more often from restaurants if they found less expensive options alongside promotions and discounts.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Our outlook for 2021 is optimistic.

2021 190

2021 Kitchen Safety Food Safety Mobile Ordering 190

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 205

Food Safety Mobile Ordering Online Ordering Kitchen Safety 205

Aaron Allen & Associates

AUGUST 24, 2022

From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Digital and online ordering is growing 300 percent faster than dine-in ordering (again, this means billions of dollars in the U.S. Are You Looking for a Pizza Franchise?

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 171

2020 Mobile Ordering Point of Sale Fast Casual 171

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 110

Catering Mobile Ordering Customer Service Leadership 110

Aaron Allen & Associates

AUGUST 24, 2022

Pizza Marketing Twitter Campaign Listed under the “scratch my back and I’ll scratch yours” category, Mellow Mushroom presented Twitter followers with an interesting proposition for a recent pizza marketing campaign. Utilizing GPS targeted tagging, viewers were allowed to order delivery from their nearest Pizza Hut by clicking on the ad.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order. On-Demand Delivery for Square Online Store.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 105

Mobile Ordering Online Ordering Point of Sale POS 105

Modern Restaurant Management

DECEMBER 13, 2019

After nearly three years of proceedings, the General Counsel and McDonald’s USA, LLC presented a series of informal settlement agreements resolving all the alleged unfair labor practices. Upon entering Flip’d, visitors can order from a digital kiosk or directly at the counter. Charlie Jeffers.

Mobile Ordering 92

Mobile Ordering Catering POS Customer Experience 92

Restaurant365

DECEMBER 4, 2020

Restaurant owners trying to keep up with the constant inventory change are turning to inventory management software , which covers the inventory process end to end, from counting and transferring to ordering and invoicing. Keeping up with the rise of mobile. Restaurant websites and online restaurant menus should be mobile responsive.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. As Co-founder and CEO of Splick-it, Taylor grew the company from inception to an industry leader that processed more than $1billion of off-premise restaurant orders.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Sling

SEPTEMBER 23, 2021

They order their ramen by filling out their own order form. he’s most famous for his work designing the eponymous alien from the Alien movie franchise. The Bubble Room first opened its doors in 1979 on its present site on Captiva Island. At Ichiran, that means all social interaction. There’s no need to talk.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Modern Restaurant Management

DECEMBER 27, 2019

” Through the integration, Appetize consolidates all ordering and feeds transaction data in real-time into Restaurant365, to integrate with back office functions like accounting, staff management, reporting, and analysis. . We’re looking forward to the impact of the integration.” ” Snackpass Secures Funding.

Mobile Ordering 102

Mobile Ordering Customer Service Point of Sale Customer Experience 102

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

The Restaurant Times

SEPTEMBER 28, 2021

As more customers began ordering food online, third-party delivery applications became increasingly popular. While delivery opens up a whole new audience, that doesn’t imply you can just set up a ghost kitchen anyplace and expect orders to flow in. The COVID-19 pandemic has changed the food industry forever.

Kitchen Safety 52

Kitchen Safety Consumer Goods Mobile Ordering Delivery 52

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. in a collaborative report with PYMNTS.com, revealed that about 93 million consumers would spend more if their restaurants offered loyalty and online ordering. percent demand decline.

Loyalty Program 121

Loyalty Program Fast Casual Online Ordering Consumer Goods 121

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems.

Fast Casual 135

Fast Casual Casual Menu Mobile Ordering 135

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 96

Online Ordering Insurance Mobile Ordering Website Management 96

Modern Restaurant Management

MARCH 16, 2020

” Details of the support package include a waiving of delivery fees on all Uber Eats orders from independent restaurants across US & Canada, and dedicated marketing campaigns—both in-app and via email—to promote delivery from local restaurants, especially those that are new to the app.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233