Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . Wing Zone Refresh.

Franchise 173

Franchise Franchising Food Fast Casual 173

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. is collaborating with Tommy’s Diner, a 50’s throwback American diner based in France, to offer its hot dogs in all locations across the country, making it the first time Nathan’s Famous is served in France. Nathan’s Famous, Inc.

Franchise 161

Franchise Franchising Customer Experience Fast Casual 161

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “Dunkin’ is committed to keeping America running and working.

Franchise 137

Franchise Franchising Food Safety Kitchen Safety 137

Modern Restaurant Management

MAY 7, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Randy’s Donuts began franchising domestically in the summer of 2019. Randy's Donuts Plans Aggressive Expansion. In total, 165 stores are set to open.

Franchise 147

Franchise Franchising Sustainability Fast Casual 147

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 117

Franchise Franchising Loyalty Program Kitchen Safety 117

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc.

Franchise 163

Franchise Franchising Customer Experience Point of Sale 163

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers.

Franchise 106

Franchise Franchising Fast Casual Leadership 106

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. PJ’s Coffee offers a proven franchise structure with strategic corporate support.

Franchise 127

Franchise Franchising Catering Online Ordering 127

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Duff & Phelps acted as exclusive financial advisor to DRH and Dykema served as legal counsel. DLA Piper served as legal counsel for ICV in connection with the transaction.

Franchise 114

Franchise Franchising Customer Experience Customer Service 114

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Most recently, Allen served as Chief Executive Officer of Boston Market, where she implemented a multi-faceted transformation plan setting up the brand for future growth.

Franchise 108

Franchise Franchising Fast Casual Point of Sale 108

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 92

Franchise Franchising Loyalty Program Book 92

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 108

Catering Mobile Ordering Customer Service Leadership 108

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Knowing the importance of minimal wait times, restaurants are exploring new and innovative ways to better serve customers. Restaurant Adaptation.

2020 217

2020 Mobile Ordering Hotels Food Safety 217

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. The bites will also be served with the option of twelve different dips, along with regular or sweet potato Tyga Tots, chocolate chip cookies, and beverages.

Food Safety 195

Food Safety Mobile Ordering Online Ordering Kitchen Safety 195

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. As Co-founder and CEO of Splick-it, Taylor grew the company from inception to an industry leader that processed more than $1billion of off-premise restaurant orders.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

Food 147

Food Tip Distribution Guest Recovery Food Safety 147

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. Sellers pay a flat fee of $1.50

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. Upon entering Flip’d, visitors can order from a digital kiosk or directly at the counter. An administrative law judge denied their motions to approve the settlement agreements.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Modern Restaurant Management

FEBRUARY 4, 2020

Having served as the company’s Chief Operating Officer, Wyatt will oversee a newly created “Office of CEO” that includes Chief Financial Officer Caryn Doyle and Chief Administrative Officer and General Counsel Randy Miller. He also previously worked with Taco Bell Corporation and Mobil Oil Corporation.

Online Ordering 108

Online Ordering Hospitality Leadership Design 108

RGU

JANUARY 12, 2020

Providing in-store tablets and touch-screens to allow for self-serve ordering and implementing digital signage and opening online click-and-collect services are all now quickly becoming de rigueur. quick-serves invested in advertising was allocated to DTS advertising. Mobile will maintain its lead of the U.S.

Marketing 52

Marketing Mobile Ordering Advertising Social Media 52

Modern Restaurant Management

DECEMBER 14, 2020

Miami-based Drive Kindness, a new home meal delivery solution, partnered with Olo to enable fully integrated home meal delivery ordering through Olo’s Dispatch platform. ” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate. ” Drive Kindness.

Webinar 185

Webinar Customer Experience Mobile Ordering Customer Service 185

Modern Restaurant Management

APRIL 7, 2020

The CARES Act just isn’t enough to ensure we’re able to serve our communities and build our local economies. Small actions like buying a gift card, ordering take-out, or leaving a review can make a difference. It's small steps on a large staircase.”

Tip Distribution 141

Tip Distribution Healthcare Hospitality Food Supply 141

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems.

Fast Casual 126

Fast Casual Casual Menu Mobile Ordering 126

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 210

Mobile Ordering Front of House Fast Casual Customer Service 210

Modern Restaurant Management

DECEMBER 27, 2019

“This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. NCR purchased Zynstra for approximately 100 Million British Pound Sterling.

Mobile Ordering 96

Mobile Ordering Customer Service Point of Sale Customer Experience 96

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. ” Chasing DoorDash.

Fast Casual 100

Fast Casual Customer Service Online Ordering Casual 100

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

Food Safety 110

Food Safety Customer Experience Website Management Employee Relations 110

Modern Restaurant Management

FEBRUARY 25, 2020

For five years, these independent businesses, many of which are single-unit franchises, have faced serious threats of regulatory non-compliance and legal action that have restricted capital investment and stifled growth and job creation. ” Chairman Ring was joined by Board Members Marvin E. . and Maria Washington).

Mobile Ordering 112

Mobile Ordering Front of House Customer Experience Back of House 112

Modern Restaurant Management

OCTOBER 29, 2019

” Purpose-built to serve the e-commerce industry, Green Rabbit was initially founded as Candy.com and managed primarily temperature-sensitive, confectionery products. The Company has since dramatically expanded its services and capabilities to ship millions of orders per year for more than 5,000 perishable items across 150 brands.

Food Supply 77

Food Supply Franchise Franchising Customer Experience 77

Modern Restaurant Management

MARCH 16, 2020

” Details of the support package include a waiving of delivery fees on all Uber Eats orders from independent restaurants across US & Canada, and dedicated marketing campaigns—both in-app and via email—to promote delivery from local restaurants, especially those that are new to the app.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 85

Waste Food Leadership Customer Service 85

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 152

2020 Guest Recovery Kitchen Safety Online Ordering 152

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. It can be served with signature dips or used as a slider bun for a sandwich.

Bar 118

Bar Cash Management Loyalty Program Point of Sale 118

Modern Restaurant Management

FEBRUARY 28, 2020

Zagat Stories was created and is produced in-house by Zagat under the leadership of CEO Chris Stang, Zagat Editor-in-Chief, Hillary Reinsberg, Zagat Stories Editor Chris Mohney, who recently joined the company after past editorial leadership positions at Serious Eats, Culture Trip, and Tumblr, and Zagat Creative Director Nick Bilardello.

Coaching 129

Coaching Point of Sale Customer Experience Retail 129

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 114

Food Truck Customer Service Customer Experience Front of House 114

Modern Restaurant Management

OCTOBER 14, 2019

Now at Native Foods, she is looking forward to applying her leadership skills and passion for plant-based dining in her role as CEO. We are confident these and her many other abilities will position Native Foods to serve more people with new stores in existing and future markets.” ” NPD QSR Study, 2019).

Food Order 69

Food Order Retail Customer Experience Innovation 69