Modern Restaurant Management

DECEMBER 17, 2024

This is why it’s essential that operators invest in comprehensive training programs and foster a positive work environment. A well-trained, motivated workforce is the cornerstone of exceptional service and high-quality products – two factors that are critical to generating customer loyalty.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

AUGUST 23, 2022

Yet restaurant franchise organizations continued to see strong franchisee interest post-pandemic, and investors anticipate that these brands will perform well even during a recession or under an inflationary environment. Franchise organizations targeting continued growth emphasize creating and benefitting from long-term value creation.

Franchise 471

Franchise Franchising Loyalty Program Food Supply 471

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. KFC Foundation Launches MyChange. “We are very excited about our partnership with SaverLife.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. Brand purpose is crucial in the management of restaurants as it can significantly enhance customer loyalty, employee engagement, and overall business performance.

Social Media 419

Social Media Loyalty Program Communication Website Management 419

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Taco John’s Launches Aggressive Franchising Initiative. All of the elements are in place for aggressive franchise growth.”

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 2, 2024

As the demand for robotics increases, solutions like franchising and bringing robots closer to home will augment market growth and penetration. As the demand for robotics increases, solutions like franchising and bringing robots closer to home will augment market growth and penetration. How was the food sourced or produced?

2024 493

2024 Food Safety Fast Casual Insurance 493

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. PopID accounts also tie to loyalty programs for automatic credit with every purchase. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JANUARY 26, 2022

Regulations, red tape, and disconnected technology make staff management in a restaurant group or franchise difficult and time-consuming. Michigan's Pita Way , for example, shares loyalty sign ups by location with its employees, who then feel motivated to outperform their colleagues at other locations. Table of Contents.

Management 459

Management Management Restaurant Law Hiring 459

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Brooklyn Dumpling House just opened and they're already franchising the idea. When you come for pick up, you are designated a "locker" and code.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

FEBRUARY 8, 2024

You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program. Run payroll in minutes, not hours Centralize onboarding, time clocking, compliance, and payroll, saving time and improving data accuracy with a single source of truth.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program. Run payroll in minutes, not hours Centralize onboarding, time clocking, compliance, and payroll, saving time and improving data accuracy with a single source of truth.

Management 352

Management Management Operations Mobile Ordering 352

Goliath Consulting

FEBRUARY 25, 2020

According to Michelle Tempesta, the head of marketing at Paytronix Systems, Inc, guest engagement programs could be key to winning over Gen Z (1). A well-executed loyalty program has many benefits, as it helps to understand their guests and engage with them on a one-to-one level. Offer connections. According to Technomic Inc.’s

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

7 Shifts

AUGUST 18, 2024

Buying into a franchise can be a good option because it provides support and brand recognition. Another option is to look into government programs that might offer financial assistance for small businesses. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs.

Bar 370

Bar License Email Marketing Customer Service 370

MBB Hospitality

MAY 15, 2024

The world of franchising changes as fast as the trends, and franchisee innovation is central to staying competitive and meeting evolving consumer demands. As we approach 2025, several groundbreaking innovations, including franchisee innovation, are reshaping the franchise landscape.

Franchise 52

Franchise Franchising Innovation Loyalty Program 52

The Restaurant Times

JANUARY 26, 2021

However, the menu got evolved after gaining inputs from customers, franchise partners, and by analyzing the demand for the milkshake category in the market. The brand experimented with a hybrid model; a mix of cloud kitchen and retail outlets and later expanded in the franchise business. . Source: WhatsHot.

Franchise 98

Franchise Franchising Loyalty Program Online Ordering 98

The Restaurant Times

JUNE 4, 2021

The Dubai-based brand is eyeing expansion in the Indian, UK, and Canada markets through franchise partnerships with local companies. In fact, they are already operating franchises successfully across the middle-east. Operations & Franchise Development Head. Loyalty program. The ease of use is amazing!”.

Front of House 96

Front of House Online Ordering Fast Casual Franchise 96

Modern Restaurant Management

MARCH 16, 2020

Comcast Business shared the top trends impacting the quick-service restaurant (QSR) industry, based on the company’s deep experience working with leading QSR and franchise establishments. Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times.

Mobile Ordering 306

Mobile Ordering Online Ordering Point of Sale POS 306

Modern Restaurant Management

DECEMBER 13, 2019

“The city of Los Angeles has been a huge source of inspiration for our mission to create a better taco with better ingredients,” said Chef Eduardo Ruiz, Director of Tacos at Chicas and the Culinary & Beverage Director at BLVD Hospitality. Clean Juice Looks to Catering For Growth.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Margin Edge

OCTOBER 3, 2023

Restaurants can continuously adapt and improve with a single source of truth. Restaurants get their best results by measuring across multiple dimensions within a unified dashboard that presents both financial and statistical data.

Cash Management 105

Cash Management Loyalty Program Seating Small Business 105

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. Even if you’ve ticked all the right boxes and executed every step of the restaurant franchise playbook to perfection, your ability to attract and retain strong franchisees is essential to your success. John van Kooten.

Recruiting 52

Recruiting Franchise Franchising Website Management 52

Restaurant365

NOVEMBER 19, 2019

In addition to migrating toward a more health-conscious style of eating, customers increasingly have questions about sustainability in the sourcing of ingredients. In addition, more than half of smartphone users report using their phones to take advantage of special deals, rewards, or loyalty programs from restaurants.

2020 92

2020 Operations Mobile Ordering Social Media 92

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Toast , 2023) 58% of operators said that rising inventory costs was their number one source of financial strain in 2023. Let’s dig in. million tons in 2020 and 12 million tons in 2021.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

SEPTEMBER 22, 2021

Be consistent with your social media management and tell the customers about special promotions or events, loyalty programs, gift cards, and other restaurant news. . Source: Medium. One great restaurant franchise that is using this technique is Shake Shack. Source: Shake Shack Website. Source: Starbucks website.

Social Media 59

Social Media SEO Website Management Online Ordering 59

MBB Hospitality

JULY 7, 2024

Local sourcing is not only economical but also aligns with the growing consumer preference for sustainable and locally-sourced food. Implementing practices like using reusable packaging or sourcing bulk ingredients can lead to long-term savings.

Loyalty Program 52

Loyalty Program Food Waste Customer Service 52

The Restaurant Times

JUNE 11, 2021

From large chain restaurants and franchises to pubs, breweries, and coffee shops, every segment of the F&B industry is now automating operations. Source: DinePlan. The CRM feature can also be used to create point-based loyalty programs to make the customers revisit your restaurant. Source: Rewards Network.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

The Restaurant Times

JUNE 11, 2020

These follow the virtual franchising model. . f) Sourcing the Raw Materials . Hence, choosing the right vendor and sourcing proper raw materials is essential for running a successful cloud kitchen. You only need to decide the menu and source the raw materials for it. Cloud Kitchen Setup . Delivery . Accepting Orders .

Online Ordering 87

Online Ordering Kitchen Safety License Website Management 87

Rocket Fuel

JANUARY 18, 2025

From sustainable packaging to ethical sourcing practices, QSRs are responding to increasing consumer awareness about environmental issues. Loyalty programs, such as PAR Punchh, integrated into these apps offer personalized rewards based on purchasing history, further enhancing customer engagement.

2025 52

2025 Mobile Ordering Food Customer Service 52

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

Franchise 261

Franchise Franchising Customer Experience 2020 261

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. After signing a franchise agreement, owners are operational on the platform within 10 days. Yelp Sees COVID Effect.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

BNG Point of Sale

JULY 16, 2021

Revenue is the money that comes in for a restaurant, and it can be earned from many different sources. When it comes to getting your new restaurant off the ground, the rule of thumb is investing in new equipment, or just managing your cash flow for the next few months, you should make sure you have a reliable source of funding.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Fine Dining 52