Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). The findings, from research conducted by Reach3 Insights show a complex restaurant consumer marketplace that is ready to return, but still concerned about safety.

2020 450

2020 Travel Food Safety Consumer Goods 450

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 328

Mobile Ordering Customer Service Food Order Online Ordering 328

Modern Restaurant Management

SEPTEMBER 25, 2020

Kyle Gorlie opened his Vet Chef food truck in 2016. But Gorlie’s plans don’t stop with the food truck. In fact, a restaurant was his initial plan after graduating from culinary school until he started planning and realized a food truck was a better choice. Why Is a Food Truck a Smart First Step?

Food Truck 445

Food Truck Food Food Safety Point of Sale 445

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

EATER

DECEMBER 16, 2021

Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. After Vianne filled out the applications for Postmates and DoorDash and underwent a brief training session, “I just got in my car and I started delivering food.” It was very exhausting.”

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

EATER

NOVEMBER 11, 2020

So, when we order meat today, we have that many days to pay for it. That’s how much the closure of Kin Khao took out of the food economy. You can’t let people go without health insurance. It was, I believe, between $12,000 to $14,000 a month in benefits for each restaurant that we decided to keep paying our employees’ insurance.

Cash Management 364

Cash Management Insurance Point of Sale Back of House 364

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Forter notes that instances of fraud in food and beverage dropped by 55%, relative to overall sales. As a safety net, operators may also take photos of their orders or require customers to show their IDs when picking up food.

Operations 221

Operations Online Ordering Food Safety Mobile Ordering 221

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Forter notes that instances of fraud in food and beverage dropped by 55%, relative to overall sales. As a safety net, operators may also take photos of their orders or require customers to show their IDs when picking up food.

Operations 195

Operations Online Ordering Food Safety Mobile Ordering 195

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Cheetah

OCTOBER 3, 2020

Now that indoor dining is once again allowed, waitstaff, cooks and sanitation workers are asked to come back to work with no changes to their compensations, health insurance or paycheck. Health insurance: Look for different health insurance coverages, you may find one that’s more beneficial and cost-effective for your worker.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

The Restaurant Times

SEPTEMBER 30, 2021

Food truck businesses have never been more popular than they are now. In 2020, we saw a significant rise in the number of food trucks. After all, they let you change sites, keep menus short and focused, and create an exciting and dynamic small company on wheels since they are smaller and most importantly mobile, unlike a restaurant.

Food Truck 52

Food Truck Food License Mobile Ordering 52

BNG Point of Sale

JULY 30, 2021

Guide on the Food Truck Business and How to Increase Profits . You intend to start a food truck business, correct? Although the food truck business relieves some of the responsibility and worry that comes with running a brick-and-mortar restaurant, they also carry their own unique set of challenges. Know your target .

Food Truck 52

Food Truck Food Point of Sale Online Ordering 52

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes. However, restaurants seeking to capitalize on this new technology must navigate the aviation and privacy laws governing commercial drone operations.

Delivery 483

Delivery Restaurant Law Food Safety Insurance 483

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. Ensuring business interruption insurance covers COVID-19.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. Virtual restaurants are on the rise this year, but to win with consumers long-term you will need more than an online shop and a bag full of food.

2021 474

2021 Kitchen Safety Food Safety Consumer Goods 474

7 Shifts

AUGUST 16, 2024

From labor law compliance, employee benefits, and scheduling to health and safety, having well-defined guidelines can create a positive work environment and motivate your team. Healthcare and insurance for restaurant employees J. Health and safety regulations Proper sanitation policies protect your customers and employees.

Food Safety 195

Food Safety Restaurant Law Healthcare Kitchen Safety 195

EATER

JUNE 5, 2020

Food delivery is essential work and is EXEMPTED from the curfew.”). Each app says it communicates internal guidance with drivers through some combination of email, text messaging, and notifications in the same mobile apps they use to field delivery orders. Grubhub and Seamless drivers can contact a “care team” through the app.

Restaurant Law 233

Restaurant Law Food Safety Employee Relations Delivery 233

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

EATER

MAY 14, 2020

despite the fact that their employer, Stemilt Ag Services, one of the state’s largest ag labor employers, had from the start implemented extensive safety measures to minimize their risks. Many also have pre-existing conditions and some have no sick leave or health insurance. They are believed to have caught the virus in the U.S.,

Agriculture 293

Agriculture Back of House Food Safety Transportation 293

Modern Restaurant Management

MAY 5, 2020

Cheetah, an e-commerce platform offering contactless pickup and delivery of food and supplies, closed $36M in Series B funding led by Eclipse Ventures, with participation from ICONIQ Capital, Hanaco Ventures, and Floodgate Fund. who provided business advisory and restructuring services. Cheetah Secures Funding.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

EATER

APRIL 1, 2022

What happens at Starbucks could be groundbreaking for the food industry Across the country, Starbucks has seen growing momentum for unionization. Unions, which promise benefits like yearly wage increases and contractually negotiated safety protocols, seemed especially appealing.

Employee Relations 246

Employee Relations Loyalty Program Restaurant Law Hospitality 246

Perfect Daily Grind

JULY 4, 2025

The Chinese chain opened two stores in Greenwich Village and Chelsea, offering mobile app ordering and competitive pricing. With the new equipment, MTPak Coffee now offers a minimum order quantity of 200 pieces and a one-week turnaround time after design approval. Changes aim to simplify orders and boost barista efficiency.

Pricing 69

Pricing Café 2025 2024 69

EATER

MAY 26, 2020

Countless studies and reports from medical institutes and experts say it’s too soon , that reopened business and a rise in mobility will undo the already meager progress we’ve made in flattening the curve of the pandemic. Food service workers are being asked to repeatedly expose themselves to harm, and for what?

Fine Dining 364

Fine Dining Employee Relations Customer Service Dine-in 364