7 Shifts

AUGUST 29, 2019

A few common tricks to boost popularity of high-profit items are to: Make these items more prominent on your menu, on social media, or on your website. That sort of streamlining leads to shorter wait times after ordering, faster table turn times, and more satisfied customers. Cutting dogs also results in a more efficient kitchen.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

7 Shifts

FEBRUARY 15, 2022

You post that content online on all those different social platforms. In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. For smaller restaurants, it may just be an owner and general manager.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

DECEMBER 10, 2020

Some of these strategies include: Optimizing the Website. Optimizing restaurant websites is an important part of driving sales in any business climate but is critical in the pandemic environment. Consumers are online now more than ever, and restaurants need to engage with them where they are. Ensure they are fast loading.

Marketing 225

Marketing Social Media SEO Website Management 225

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. This, of course, doesn't mean it's ok to serve bad food.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JULY 14, 2021

We work with top restaurant and food retail brands, like Applebee’s and Chick-fil-A, that are very sophisticated when it comes to using digital, email, mail, and offline out-of-home marketing to drive consumer traffic and sales in their stores. ones with hospitality, restaurant, cooking, etc. experience already). experience already).

Recruiting 212

Recruiting Hiring Marketing Email Marketing 212

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. This is one of the many reasons your website is the centerpiece of your marketing efforts. Make sure this isn’t yours.

Website Management 110

Website Management Social Media SEO Email Marketing 110

Goliath Consulting

NOVEMBER 23, 2021

QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

The Restaurant Times

JUNE 2, 2020

Introduce loyalty rewards, discounts on their subsequent orders, or even build a special offer for their special days. . Therefore, you can try to gamify their experience, in order to increase the average order size. The online food aggregator, Swiggy introduced Swiggy Pop to provide its customers with endless discounts.

Loyalty Program 81

Loyalty Program Social Media Website Management Online Ordering 81

Modern Restaurant Management

OCTOBER 21, 2019

At the current pace, you might even think that apps have replaced the more traditional processes for placing takeout orders, making reservations or asking menu questions, right? There are now phone solutions that allow owners and managers to see what their customers are calling about, the frequency at which they're calling and more.

Customer Experience 119

Customer Experience Online Ordering Customer Service Reservations 119

The Restaurant Times

JUNE 26, 2021

managing each step efficiently can be challenging. Therefore, a well-prepared restaurant checklist is required to manage the reopening process in the smoothest possible way. . This will give you a clear structure to focus on and help you refer back in times of need to know you’re on the right track. . is a good start.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Restaurant Clicks

DECEMBER 15, 2021

A beautiful and scenic city, Colorado Springs – also referred to as Little London – provides an exquisite backdrop to any vacation or local activity. To make the search more manageable, I have compiled a list of the most popular eateries and where you can find them. Don’t forget the Mind & Body juice, either!

Back of House 112

Back of House Reservations Front of House Website Management 112

Perfect Daily Grind

NOVEMBER 4, 2022

The survey found that that 35% of respondents were expecting to be operating at a loss or face closure by the end of the year, with 96% of businesses also experiencing higher energy costs and 93% facing food price inflation. Fairtrade launches Living Income Reference Price for Ugandan arabica.

2023 126

2023 Hospitality 2022 Food Supply 126

Restaurant365

OCTOBER 8, 2021

As food delivery boomed, and on-and-off capacity restrictions changed indoor dining, the ghost kitchen business model became more widespread. The term ghost kitchen generally refers to a food business that only sells items for off-premise dining. This kind of restaurant serves customers solely through online orders and delivery.

Front of House 78

Front of House Back of House Website Management Delivery 78

Black Box Intelligence

AUGUST 31, 2021

People trust other people, and when potential customers see that other guests enjoy your food, service and atmosphere, it makes them feel more confident in giving your business a try. With Instagram, we pull the hashtags and comments people make that reference our clients’ businesses. Keep reading. What to do with Guest Intelligence.

Social Media 72

Social Media Customer Service Online Ordering Customer Experience 72

Goliath Consulting

SEPTEMBER 28, 2021

Google My Business enables you to manage and optimize your Business Profile on Google. As explained before, Google My Business is a tool that helps business owners optimize and manage their Business Profile on Google. You cannot manage or access photos or reviews on a Business Profile alone. Why is Google My Business important?

SEO 78

SEO Website Management Food Safety Customer Service 78

The Restaurant Times

SEPTEMBER 2, 2020

In the highly competitive Saudi restaurant space, despite providing excellent food and service, one cannot merely rely on word-of-mouth to gain massive popularity. Restaurant Online marketing includes creating a significant brand presence on online mediums. Engaging with customers on social media accounts is an absolute must.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Lavu

FEBRUARY 21, 2020

These are web-based programs that help businesses in managing their loyalty programs. A loyalty management program keeps customers engaged in a restaurant, keeping them interested in buying its products. This makes retaining customers among the most important priorities for restaurant owners and managers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Restaurant Engine

JANUARY 26, 2022

Pay attention to all of your costs when looking at food service financing solutions. This also refers to the last line on your restaurant’s balance sheet – where you show profit and loss and your net operating income. In this article we look at how to improve your food service bottom line with these seven financing solutions. #1:

Cash Management 59

Cash Management Food Website Management Inventory 59

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Blend Founders Daniel Fukuba and Stephen Klein.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Sling

OCTOBER 1, 2023

All it takes is a love for food and a bit of hard work. You’ll gain valuable experience in such foundational business practices as: Marketing Food prep Payroll Menu development Scheduling Suppliers Employee development Networking Customer service The lessons you learn can be directly applied to the catering business you start.

Catering 78

Catering License Transportation Advertising 78

The Restaurant Times

SEPTEMBER 22, 2021

You have to have loyal customers that love your food even if a pandemic hits the world. While COVID is ongoing, it is important that your loyalty programme can be used by the counters who prefer ordering food at home. Free delivery is a great way to entice customers that want to order food from your restaurant.

Loyalty Program 52

Loyalty Program Social Media POS Email Marketing 52

The Food Corridor

MAY 10, 2021

Especially if you are looking to make a difference in your local community, support small food businesses, or run educational programs. Happily, there are sources of funding out there for community-focused projects that aim to give something back to the local food community. Inspirational Shared Kitchen Projects Already Funded.

Agriculture 98

Agriculture Food Kitchen Safety Education 98

BNG Point of Sale

AUGUST 27, 2021

It is also not an easy one–regardless of the restaurant size and business model–with plenty of competition to contend with while trying to stay on top in terms of the quality food it serves and its prices. To do so, you will need to know how much each of your dishes cost per serving as well as the proportion of your food costs.

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

EATER

AUGUST 26, 2021

Your burger or tacos or pizza could be cooked anywhere by anyone — which is what makes the ghost kitchen concept so lucrative and appealing to owners and investors Ordering takeout or delivery is a lot like watching Netflix. Carlos Basabe. There is no storefront, no dining room, and no front-of-house staff. Does their pay increase?

Dine-in 100

Dine-in Delivery Equipment Fast Casual 100

Goliath Consulting

JUNE 3, 2020

This sentiment is illustrated in a recent survey conducted by Technomic, a research and consulting firm servicing the food and foodservice headquartered in Chicago, IL: about half of survey takers felt that they would be comfortable dining at restaurants that had at least a 6-ft distance between tables (2). Are you producing quality food?

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Lavu

NOVEMBER 1, 2023

Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. Is online food delivery a profitable business?

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

The Restaurant Times

MAY 25, 2021

Management Team: This should include the list of stakeholders involved in the management of your cafe such as owner, manager, Head Chef, etc. SWOT refers to the Strengths, Weaknesses, Opportunities, and Threats. For example, you can include any new food innovation that you are planning to include in your cafe.

Cash Management 52

Cash Management Employee Relations Point of Sale Email Marketing 52

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. For example, don’t tell someone you’ll head over to take their order and then start a conversation with another member of staff. Online, email and print. Communicating in person.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Touch Bistro

MARCH 23, 2021

Employee Retention Credit (ERC) : For every quarter in 2020 that you experienced a 50% decline in gross receipts or were ordered to partially or fully shut down by the government, you can receive a $5k refundable tax credit per employee on payroll. The credit is equal to 50% of wages that you pay to an employee during an eligible quarter.

2021 52

2021 Cash Management Employee Relations 2020 52

MBB Hospitality

MAY 29, 2019

If you’re eager to start a new food business at a small scale, let the following strategies lead you to succeed in your small restaurant venture. You can go about a variety of ways in determining this, by answering questions such as: What kind of food are you passionate about? Will you be offering food delivery options?

Small Business 40

Small Business Food Supply Fast Casual Fine Dining 40

Modern Restaurant Management

DECEMBER 9, 2019

This edition of MRM News Bites features The American Food Association, Branch and Delaget, Restaurant Revolution Technologies, Popmenu, The Greene Turtle Sports Bar and Grille, ParTech, Casio America, Radobank, Koomi and Helios, Cudos, Postmates and TGI Fridays and Catania Oils. Restaurant of The Moment: Brenda’s French Soul Food.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Social Hospitality

JULY 5, 2019

Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Put an “Order now!” ” button that redirects people to your online ordering website, for example. Incentivize customers for referring your brand to their friends.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Goliath Consulting

MAY 19, 2020

You may even get client requests you’re not used to, like having to add a food truck or using non-traditional type venues you would have never thought of using (1). It can be stressful to manage a growing catering business without relying on technology. Your restaurant would deliver these pre-ordered meals in one single delivery. .

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Restaurant Clicks

NOVEMBER 19, 2021

Also referred to as cloud kitchens, dark kitchens, or virtual kitchens, the concept of a ghost kitchen essentially refers to a physical space that can be used to prepare and cook food. Instead, these kitchens are used to prepare food that is distributed by a delivery service. . How are Ghost Kitchens Structured?

Online Ordering 131

Online Ordering Kitchen Safety Customer Service Food Order 131

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. For example, Sweetgreen’s “mission is to inspire healthier communities by connecting people to real food.”. This refers to the tone and language you use when communicating with customers.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189