Modern Restaurant Management

MARCH 28, 2024

Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. In foodservice establishments, the same technology opens doors to greater food safety and ingredient transparency.

Information 221

Information Allergens Food Supply Food 221

Transact

DECEMBER 20, 2021

According to the FDA, HACCP is an “effective and rational means of assuring food safety from harvest to consumption. To that end, there are several digital food safety solutions to help you achieve HACCP compliance and boost food safety in your establishment. By no small coincidence, the BOHA!

Food Safety 78

Food Safety Food Back of House Equipment 78

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. You do some research and find out that equipping your waitstaff with handheld order tablets could send orders faster and decrease table turn time.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MARCH 24, 2020

Food safety discussions have taken on a new level of urgency, as restaurants face the enormity of consequences of COVID-19. It was not that long ago that US Foods conducted their highly-publicized survey which found that nearly 30 percent of delivery people sample the food items they’re entrusted with.

Food Safety 166

Food Safety Delivery Food 2009 166

The Rail

OCTOBER 7, 2022

million food workers. These can range from food quality complaints to food safety lapses and their consequences. Regardless, any issue stemming from a food handler’s lack of training could end in extreme monetary losses for a restaurant. The Importance of Food Safety Training. Operational challenges.

Food Safety 87

Food Safety Training Kitchen Safety Food 87

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. They could not take any chances when it came to the safety of the second person in line of succession to the presidency.

Back of House 318

Back of House Kitchen Safety Hotels Front of House 318

Crunchtime

APRIL 23, 2020

In the face of COVID-19, both restaurants and convenience stores have shifted their operations to support order and delivery services. But they also need to be vigilant about the two sides of food safety: employee hygiene and food preparation.

Food Safety 78

Food Safety Food Food Order Delivery 78

ChowNow

JULY 28, 2020

As restaurants continue to adapt to the new normal of business during the COVID-19 pandemic, safety and convenience are critical concerns. It only makes sense that curbside pickup—in which customers pick up their food straight from their cars—has skyrocketed in popularity. . You may be familiar with the Curbside menu item.

Ordering 143

Ordering Online Ordering Mobile Ordering Food Safety 143

Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. Although mobile ordering isn’t the new kid on the block, it has certainly become the most popular because it’s one of the safest – and easiest – ways to order and pay for food. Dining/fast food/take out.

Mobile Ordering 197

Mobile Ordering Online Ordering Ordering Loyalty Program 197

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. According to a recent study by Mastercard , “79 percent of respondents worldwide say they are now using contactless payments, citing safety and cleanliness as key drivers.”

Hospitality 230

Hospitality Ordering Front of House Customer Experience 230

Modern Restaurant Management

NOVEMBER 15, 2021

The COVID-19 pandemic has forced restaurants to innovate, creating new revenue-generating workflows, including enhancing their to-go offerings and integrating with to-go order applications. Optimize Food Safety Protocols. Automation technologies can improve back of house operations as well. billion tons and costing companies $1.2

Training 195

Training Front of House Food Safety Back of House 195

Foodable

JUNE 8, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Steven Sperry , the founder and chief executive officer of Minnow , to explore the ins and outs of food safety. Minnow is solving the last-mile problem in food delivery,” says Sperry.

Food Safety 55

Food Safety Food Hospitality Food Order 55

Cheetah

NOVEMBER 18, 2020

Over time, we learned that we share the same values of using fresh quality foods and giving to the community – that’s where our relationship started and that’s what it continues to build on. Zareen Kahn’s Mission to Change the Indian/Pakistani Food Experience. Authentic Food Cooked with Love. COVID-19 Can’t Stop Zareen’s.

Ordering 139

Ordering Food Supply Customer Experience Online Ordering 139

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Goliath Consulting

FEBRUARY 29, 2024

Contactless Ordering and Payment Systems In the wake of the pandemic, contactless technologies have become indispensable, with solutions like SoundHound transforming how customers engage with restaurants. These intelligent systems streamline food preparation, optimize cooking processes, and even facilitate communication among kitchen staff.

2024 147

2024 Technology Kitchen Safety Website Management 147

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

SEPTEMBER 27, 2023

Keeping track of food and beverage inventory is imperative to preventing product waste and theft. Safety and Compliance The safety of employees and customers and full compliance with rules and regulations should always be non-negotiable priorities for restaurant owners.

Cash Management 207

Cash Management Restaurant Law Food Safety Point of Sale 207

Modern Restaurant Management

APRIL 18, 2024

Over the next ten years, there will likely be a sharp increase in demand for automated restaurant fryers due to the introduction of cutting-edge technologies in food service equipment. Major manufacturers are producing commercial fryers with integrated filtration systems in order to meet the increasing demand.

Marketing 117

Marketing Food Supply 2023 Equipment 117

EATER

JUNE 5, 2020

Food delivery might be necessary for some during the pandemic, but when there’s a curfew involved, think twice before you click “order” Last night, a Caviar deliverer was arrested on the Upper West Side of Manhattan, about a half hour after the city’s 8 p.m. Photo: Tricky_Shark /Shutterstock. curfew went into effect.

Delivery 145

Delivery Ordering Transportation Food Order 145

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. This efficiency level reduces waste, saves time, and ensures a high standard of food quality. Personalized engagement is another area where advanced networks shine.

Operations 189

Operations Front of House Customer Service Kitchen Safety 189

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These adaptations were driven by evolving consumer preferences for convenience and safety.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

DECEMBER 20, 2023

In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion. National food holidays, once everyday occurrences on the culinary calendar, have evolved into marketing goldmines for restaurants.

Customer Experience 197

Customer Experience Innovation Social Media Seasonal Menu 197

Modern Restaurant Management

FEBRUARY 23, 2022

The Food Safety Modernization Act (FSMA) was signed into law in January of 2011 and expanded the Food and Drug Administration (FDA)’s authority to regulate the way foods are grown, harvested and processed. This last initiative is perhaps the most urgent for food businesses and requires immediate attention.

Food Safety 189

Food Safety Food Supply Supplies Restaurant Law 189

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Perfect Daily Grind

MAY 7, 2023

“It’s essential to prevent green coffee from becoming contaminated in the same way as any food product,” Giorgio says. This is a term used in the food safety industry to describe the point where dangerous pathogens and microorganisms are removed from the product. What’s more, it could have harmful effects on consumers.

Supplies 176

Supplies Management Management Food Safety 176

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options. In addition, many restaurants are now using digital menus in-house.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

MARCH 9, 2022

The restaurant industry loses an astounding $162 billion each year in food waste. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment. Between a third and a half of food is wasted worldwide annually.

Waste 215

Waste Compost Food Recycling 215

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Table-Side Ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

OCTOBER 18, 2022

Do you want people to stay at your restaurant longer and order more? Give them charging stations and a reason to stay (delicious food, great service, and a comfortable atmosphere) while their cars are charging. You already provide delicious food, exceptional customer service, and an inviting atmosphere, right?

Audits 189

Audits 2040 Food Safety Consumer Goods 189

Modern Restaurant Management

FEBRUARY 22, 2024

In a busy restaurant atmosphere, shouting out orders in the kitchen or needing to speak with someone in the front of the house can slow communication and the orders getting out to the customers. Provide Safety Keeping staff, and customers safe should always be a priority within any restaurant.

Customer Service 110

Customer Service Front of House Communication Kitchen Safety 110

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. Changing delivery order preferences.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Modern Restaurant Management

DECEMBER 27, 2023

Customer Trends As eateries chart new courses in the tech terrain, they also face the challenges of keeping up with changes in customer preferences, specifically toward transparency in ingredients and more health-focused foods.

2024 202

2024 Food Supply Kitchen Safety Influencer 202

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. Changing delivery order preferences.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Customers still expect great service and amazing food.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

MAY 8, 2020

While an IVR might not fool the Turing Test , it does satisfy the basic needs that a customer might have and can be designed to field general questions or even take incoming orders, freeing up your staff to perform other tasks. A common complaint among 66 percent of guests is inconsistent temperatures in their food. Reduce Food Waste.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Modern Restaurant Management

OCTOBER 7, 2021

Food safety and restaurant cleanliness. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Food Safety and Restaurant Cleanliness.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

MAY 2, 2022

Food and labor costs are elevated and expected to remain high in 2022 , negatively impacting restaurants’ profit margins. To maximize your existing resources: Reduce food waste. With prices skyrocketing, restaurants should focus on eliminating food waste. safety, quality, inventory, predictive ordering, etc.)

Food Safety 218

Food Safety Food Supply Waste Sustainability 218