Modern Restaurant Management

FEBRUARY 4, 2022

Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say. Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities.

2022 547

2022 Customer Service Online Ordering Website Management 547

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Restocking server side work Running out of supplies can turn a calm shift into one reminiscent of a chaotic round of Diner Dash. Server side work duties are just as crucial as primary duties.

FOH 195

FOH Management Management Front of House 195

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Front Of House (FOH)? FOH variables you might not consider include: Decor.

Front of House 88

Front of House Back of House FOH BOH 88

7 Shifts

APRIL 3, 2020

Here’s a quick refresher: Labor Food Utilities Equipment and supplies POS systems Restaurant cost breakdown These five categories typically make up nearly 100% of your operating costs, and are the cost “levers” you can pull or manipulate as a business in order to drastically reduce expenses. You might be thinking “what about my providers?”

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

JANUARY 14, 2021

From their real-world experiences and honest feedback, we can supply you with actionable insights and statistics for one of the industry’s biggest elephants: third-party delivery. Before the pandemic, shifts in FOH, BOH, and others (managers, drivers,) were split fairly evenly.

2021 195

2021 Delivery Front of House FOH 195

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Food cost tracking The cost of food changes regularly based on supply and demand. Many fast food chains already have successful kiosk setups, with McDonald’s being the most prominent.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Types of sensitive data in a restaurant. The most important ones for restaurateurs and operators to be aware of are: POS Data.

POS 370

POS Audits Loyalty Program Information 370

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Bergdorf Goodman launched a new cocktail bar this winter, and a tasting bar I designed in a recent menswear store, Union Hall Supply Co.,

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Hot Schedules

MAY 21, 2020

David, said, “One thing I’ve done with the PPP money, and forecasting it on my budget, is we are having the FOH and BOH come in an extra hour in the morning, and stay later whenever we break down at night to make sure the place is at a high standard of cleanliness. We can apply it to get the numbers up.”.

Back of House 148

Back of House Employee Relations FOH BOH 148

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Food cost tracking The cost of food changes regularly based on supply and demand. Many fast food chains already have successful kiosk setups, with McDonald’s being the most prominent.

Management 195

Management Management Email Marketing Point of Sale 195

The Restaurant Times

AUGUST 25, 2020

Implement an enhanced hand washing schedule for both Front-of-House (FOH) and kitchen staff to promote hand hygiene. Promote the use of gloves for both the kitchen and FOH staff. As an alternative, restaurants can adopt enhanced handwashing or hand sanitization schedule for FOH employees.

Training 97

Training Kitchen Safety FOH Front of House 97

Lavu

MARCH 13, 2020

Streamline BOH and FOH Communications. The fastest way to boost productivity is by improving communications between the FOH and the kitchen. If the FOH and BOH are working hand in hand, why should their communications be limited? Overall, their performance becomes optimized. Instead, open the floodgates!

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Aaron Allen & Associates

MARCH 3, 2022

Automated systems will often integrate with your POS system to keep track of stocks and even order new supplies automatically. The best systems have the ability to display recipes one-click-away, monitor cooking times, and alert the FOH when the meal is ready. Restaurant Labor Management. KDS can help your restaurant in several ways.

Management 120

Management Management Mobile Ordering Point of Sale 120

Sling

JULY 14, 2020

There, you’ll find procedures, suggested supplies, and frequency recommendations that you can implement into your daily, weekly, and monthly cleaning routines. Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see. Bathroom supplies. Hand sanitizer. Surgical gloves.

Front of House 78

Front of House Back of House Food Supply Recycling 78

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Streamlining Restaurant Operations. Recruiting And Onboarding.

Management 52

Management Management FOH BOH 52

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. Additionally, supplies should be ready and within reach of the chefs. And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Future Food

APRIL 20, 2022

The challenge moving forward into a new paradigm with the FIFO worker at the centre of the equation (the actual customer), as opposed to the client(s), is how these companies will restructure their businesses to realign their efforts to the 30% FOH food presentation focus and deliver a modern, consistent food and hospitality experience.

Hospitality 78

Hospitality Food Safety Front of House Food 78

Sling

MAY 9, 2023

Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. 8) Improve vendor management Vendor management is the process of improving the way you interact with the businesses that supply the food, goods, materials, and services that keep your restaurant running.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

JANUARY 21, 2020

Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. If you are running a small restaurant business, taking inventory may involve someone going to the stockroom to check whether supplies are still available. A POS system helps in keeping a better track of your inventory.

Audits 78

Audits Back of House Front of House Point of Sale 78

Lavu

JANUARY 15, 2020

Buy or replace back of house (BOH) and front of house (FOH) equipment. Restock food, drinks, ingredients, cleaning supplies, alcohol, and more. Financing provides them with outside capital that can be used to: Start a new business. Make payments to employees, from managers to dishwashers. Install and maintain a restaurant POS system.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

The Restaurant Times

SEPTEMBER 20, 2020

Moreover, there is no need to hire expensive consultants or Front Of House (FOH) staff. . According to Mr. Mocherla, Thick Shake Factory has been established in such a way that they have end-to-end control over the supply chains which, in turn, helps in managing the P&L statements better and to leverage inventory systematically. .

Front of House 52

Front of House FOH 2000 2013 52

Lavu

JANUARY 21, 2020

Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. When you factor in non-perishable items like tableware, cleaning supplies, paper towels, and kitchen equipment, the total cost is about 75% of your expenses. .

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Modern Restaurant Management

MARCH 11, 2025

Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges. For hiring platforms like foh&boh, the name of the game was volume, volume, volume.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Gourmet Marketing

SEPTEMBER 22, 2021

The site is perfect for advertising BOH and FOH positions. However, the site does get lots of complaints from users who have to supply too much personal information, which generates lots of phone calls, emails, and other annoyances. Jobs On The Menu. It’s an excellent resource for hiring hourly restaurant workers.

Hiring 52

Hiring Website Management Advertising Social Media 52

Apicbase

APRIL 5, 2022

They’ll have a supply of loyal diners ready to try out your latest restaurant. Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. That brand recognition will work to the advantage of your franchisees.

Franchise 52

Franchise Franchising Food License 52

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

MARCH 30, 2022

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas. Don't Put Restrooms on the Back Burner. Encourage proper hand hygiene.

BOH 468

BOH FOH Kitchen Safety Front of House 468

Apicbase

MARCH 3, 2023

Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. It ensures you never run out of supplies or carry more than needed. Additionally, inventory dashboards offer deep insights into your F&B stock evolution over time.

Point of Sale 52

Point of Sale POS Management Management 52

Apicbase

MARCH 25, 2022

Streamlined, easy to access, and loaded with the info your BoH staff needs for prep and everything your FoH staff needs to make the sale and answer customer questions. Rising food prices and supply chain issues make it nearly impossible for many operators to stay afloat. This is your inventory from which all your recipes are created.

Menu 52

Menu Point of Sale Pricing Take-out 52

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Vendor Performance Running a restaurant involves dealing with multiple vendors or suppliers and managing an often complex supply chain.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. And as of May 2023, OpenTable is now connecting more than 1.5 billion consumers with restaurants every year.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

APRIL 29, 2025

However, confidence does not always equate to effective supply chain management, with nearly half (43 percent) reporting that they struggle to maintain supply chain visibility. The survey supports that supply chain confidence is closely tied to key operational capabilities that strengthen supply chain management.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

EATER

MAY 20, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. It then breaks down the facility into workspaces for personal use, food prep, meal packaging, order pickup, and receiving supplies, among others.

Kitchen Safety 300

Kitchen Safety Food Safety Food Supply Customer Service 300

EATER

MAY 14, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. It then breaks down the facility into workspaces for personal use, food prep, meal packaging, order pickup, and receiving supplies, among others.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Customer Service 246