article thumbnail

How To Improve Your Restaurant Excellence - Front & Back of House Mastery

TastyIgniter

This blog post provides valuable insights on how to improve restaurant excellence by focusing on both front-of-house (FOH) and back-of-house (BOH) operations.

article thumbnail

How to Create an Effective Restaurant Onboarding Process

7 Shifts

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

FOH 307
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Why 4 Restaurants Opt for a Service Charge Instead of Tips

7 Shifts

Turnover is almost zero and staff are focused on training each other and making each other better. Chad Mackay Restaurant Group: Fire and Vine Hospitality in Washington and Oregon What is the service charge? Getting buy-in from FOH staff is crucial, especially servers. How has it impacted the team and restaurant over time?

FOH 221
article thumbnail

9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!) Because rehiring and training new staff is costly , it’s in your best interest to hire candidates who are in it for the long haul.

2020 312
article thumbnail

9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Opt for trial periods over long-term contracts.

article thumbnail

RESTAURANTS WORKSHOPS

Food Business

I think there are two basic types: occasional workshops to improve hospitality, and an ongoing educational series of workshops that are staff led. HOSPITALITY FOCUSED WORKSHOPS Whether you create a workshop, or bring in someone, the goal is the same: to improve the guest experience. That’s why there is value in workshops.

Workshop 130
article thumbnail

Why 4 Restaurants Opt for a Service Charge Instead of Tips

7 Shifts

Turnover is almost zero and staff are focused on training each other and making each other better. Chad Mackay Restaurant Group: Fire and Vine Hospitality in Washington and Oregon What is the service charge? Getting buy-in from FOH staff is crucial, especially servers. How has it impacted the team and restaurant over time?

FOH 195