ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Lavu

APRIL 17, 2025

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Here’s how: What is POS Data?

POS 78

POS Loyalty Program Marketing Point of Sale 78

Lavu

MAY 9, 2025

Finding the best restaurant POS system isnt just about taking ordersits about unlocking smarter ways to run your business. From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. What POS does Gordon Ramsay Use?

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

ChowNow

FEBRUARY 12, 2025

Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily. When used correctly, restaurant email marketing keeps your restaurant top of mind, turning occasional diners into loyal regulars.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

Lavu

APRIL 25, 2025

How POS data improves customer loyalty isnt just a trending topic its a strategic advantage for modern restaurants. By capturing real-time insights into customer behavior, preferences, and spending habits, POS systems empower restaurants to deliver personalized experiences, reward loyalty, and increase repeat visits.

POS 78

POS Loyalty Program Email Marketing Point of Sale 78

Lavu

JULY 18, 2025

That’s where the right POS features make a real difference. Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Modern POS systems can reduce wait times by up to 30% through automation and real-time data. Ease of Implementation in U.S.

POS 60

POS Mobile Ordering Communication Customer Service 60

Lavu

MARCH 21, 2025

Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. Spot Best-Sellers : Focus on the 16% of menu items that drive 80% of sales. This approach also helps reduce food waste and maximize customer satisfaction.

Design 78

Design Menu Seasonal Menu Point of Sale 78

The Rail

DECEMBER 2, 2024

Comprehensive analytics dashboard for insights into customer preferences and sales trends. Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? Have you noticed how food delivery apps are becoming essential in attracting and retaining diners?

Delivery 147

Delivery Food Loyalty Program Food Order 147

Lavu

NOVEMBER 30, 2024

This article breaks down how to manage ingredient costs, reduce waste, and optimize menu pricing using modern tools like POS systems. How Technology Helps : POS systems track costs, reduce waste, and improve menu performance. Start by analyzing your ingredient costs.

POS 78

POS Waste Inventory Cash Management 78

Lavu

APRIL 4, 2025

Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty. Implementing personalized restaurant marketing strategies with tools like Lavu POS can enhance customer satisfaction and drive business growth. favorite dishes, dining frequency).

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

Lavu

MAY 23, 2025

If your POS system is slowing down your restaurant , you’re not just dealing with minor annoyances; you’re risking lost revenue, poor customer experiences, and operational chaos. In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

SpotOn

DECEMBER 11, 2024

" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. The history of fast casual dining The fast casual concept was born in the 1990s but gained popularity in the mid-2000s with the massive success of Chipotle Mexican Grill.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

SpotOn

MARCH 21, 2025

It requires accurate data on food costs, total sales, overhead costs, labor costs, and all the many costs in between. You need to know what your competitors are charging and gauge the boundaries of what guests will pay for the dining experience. When you go out to eat, you're not just paying for the food.

Pricing 52

Pricing Menu Point of Sale Seasonal Menu 52

SpotOn

JUNE 27, 2025

Misconception 1: You can just turn QR codes on at your restaurant without making any operational changes and it'll work just fine. Fine-tune your serving style What happens after a guest scans a QR code and places their order? That said, there are still a lot of misconceptions about how to best implement QR codes.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. Workforce : COVID fundamentally changed the labor market.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Restaurant Engine

JULY 9, 2025

They may choose to dine out when they don’t want to cook, but they may also not want to dine in. Integration with your POS system or third-party ordering app (if applicable). Today, you can expect that your customers are always looking for convenience. So, that’s where carry-out services come into play.

Loyalty Program 52

Loyalty Program Marketing Email Marketing Online Ordering 52

Paper Chase Accountancy

MAY 30, 2025

A single percentage point difference in food costs or labor can be the difference between profit and loss. IRS Audits: Inaccurate or incomplete records can trigger costly and time-consuming IRS audits, leading to significant penalties and fines. Bookkeeping is the often-unsung hero, forming the bedrock of smart financial management.

Bar 52

Bar Cash Management Point of Sale Back of House 52

Paper Chase Accountancy

MAY 20, 2025

Key Takeaways Restaurant bookkeeping requires specialized tools and systems, including management software, POS systems, and a well-structured chart of accounts. In the bustling world of gastronomy, the art of restaurant bookkeeping often takes a backseat. But, how does one efficiently set up a bookkeeping system?

Cash Management 52

Cash Management Hotels Hospitality Point of Sale 52

SpotOn

DECEMBER 30, 2024

Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out. We all know it. Restaurant profit margins are pretty low.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Restaurant Engine

MAY 14, 2025

For many restaurants, you have access to a loyalty program right through your point of sale system or digital platforms. Ultimately, youll increase the rate at which they dine with you, engage your customers, and increase your revenue. Points-Based Program Your customers earn points for each dollar they spend.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Modern Restaurant Management

MARCH 4, 2025

Access to Capital Remains a Challenge : 66 percent of operators anticipate needing additional funding in 2025, yet fewer than 12 percent have explored POS-based lending, despite its potential to provide faster, more flexible capital. On a year-over-year basis, small business sales (+2.1 Month-over-month sales (+0.1

Delivery 221

Delivery 2025 2024 Point of Sale 221

The Restaurant Group

MAY 6, 2025

We’re talkin sales totals, customer orders, kitchen prep times, even that feedback card someone scribbled on. We’re talkin sales totals, customer orders, kitchen prep times, even that feedback card someone scribbled on. This includes daily sales, popular meals, customer reviews, and even employee schedules.

Cash Management 78

Cash Management Online Ordering Point of Sale Mobile Ordering 78

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

JULY 12, 2022

This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Keep things running smoothly by using an integrated point-of-sale system that allows you to do everything in one place. Offer Easy Online Ordering.

Loyalty Program 558

Loyalty Program Online Ordering Point of Sale Customer Experience 558

Modern Restaurant Management

AUGUST 16, 2024

Businesses and restaurants can adopt this pricing model through a point-of-sale (POS) system, presenting both cash and card price. This same solution can be used in restaurants whether its fast food, dine-in or fine dining. What is Dual Pricing? A perfect example of dual pricing is a gas station.

Pricing 433

Pricing Cash Management Fine Dining Point of Sale 433

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

OCTOBER 13, 2022

But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation. Recent surveys are showing the vast majority of Americans have been cutting back on dining out. By using a POS system, customers, waiters and cashiers reduce their chances of errors when entering orders.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. While perhaps a consistent feature of your daily business, they are not your employees.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

MAY 27, 2024

She previously spent three years as an executive recruiter for restaurants, and her recruitment experience varies from fast food chains to fine dining, and for roles ranging front of house, back of house and management. She brings more than 17 years of human resources and talent acquisition expertise to her role.

Recruiting 474

Recruiting Front of House Back of House Hiring 474

7 Shifts

OCTOBER 12, 2022

Full-service restaurant, fine dining. Fast casual, cafes, breweries, Percentage of sales. Points based. There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. Find the full guide to restaurant tip outs here. Tip pooling.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

JUNE 4, 2021

Break-even point. Sales per labor hour. You can now determine what percentage this is off your overall sales to get a picture of your restaurant's financial health. For fine dining, around 30 percent. Business is often a game of numbers, and restaurants are no exception. If it's not measured, it won't be managed.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 17, 2022

With the right technology in place, restaurants can tailor smaller menus to the on- and off-premise dining preferences of their customers while leveraging automated marketing promotions to make the most of their offerings. To mitigate these concerns, restaurants have gotten creative, looking for new cost-cutting measures.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. 43 percent plan to add an outdoor on-site dining space. "What

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493