Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout The US and UK also varied on how they wanted to retrieve take-out orders.

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2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

The Rail

JANUARY 19, 2023

By Indiana Lee, Contributor Technology seems to have its hand in every industry, elevating and modernizing businesses left and right. A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. But let’s talk specifically about the food industry.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Forecasts: Summer (in ranking order).

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . The drive-through voice ordering system is a well-known example of automated order-taking. .

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. It can then alert wait staff when orders are ready. Flexibility. Streamlined Workflow.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . Wing Zone Refresh.

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Franchise Franchising Food Fast Casual 189

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests. & State Rd.

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Franchise Franchising Fast Casual Loyalty Program 190

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ” Taffer's Tavern Inks Multi-Unit Deal. metro area.

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Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. Prior to Anuga, Nathan’s Famous will also attend Franchise Expo Paris from September 26-29 (Stand: V85) and the International Franchise Show London, October 1-2 (Stand: US09). White Castle Salutes Long-Term Employees. ” The Roadhouse Way.

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Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. In the next year, this role will also include helping them with order management during peak times. In the next year, this role will also include helping them with order management during peak times.

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2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

AUGUST 11, 2021

MRM Franchise Feed features news about the restaurant franchise and MUFSO landscape. Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. Dunkin' Explores New Opportunities. and Canada.

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Foodable

JANUARY 8, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Established in 1992, Panchero’s Mexican Grill specializes in fast casual Tex Mex cuisine.

Fast Casual 80

Fast Casual Franchise Franchising Casual 80

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Moe's Franchise Transfer Complete. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable. GFG Expanding.

Franchise 146

Franchise Franchising Customer Experience Customer Service 146

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. On the other hand, fast food restaurants are on the rise , with 0.8% million tons in 2020 and 12 million tons in 2021. by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

7 Shifts

APRIL 13, 2021

since I was in technology for all those years, one thing that 7shifts does that's fascinating to me, is there's almost something brand new to use every couple of weeks.” For the few orders they got, bartenders would handle the packing and handoff. To the future and franchising ?? A more engaged staff ??

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Front of House Point of Sale Back of House Franchise 370

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. generation. We have seen many a restaurant shuts it doors while others have thrived.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. percent demand decline.

Loyalty Program 146

Loyalty Program Fast Casual Online Ordering Consumer Goods 146

Modern Restaurant Management

JANUARY 27, 2020

This edition of MRM News Bites features Grubhub, PAR Technology, The Institute of Culinary Education, Parts Town, OneDine, Starbucks, QikServe, MOD Pizza, ezCater and Red Lobster, Omnivore, Coolgreens and Winston Industries. Heads-up customer displays to show real-time order estimates across all channels. Ultimate Grubhub.

Catering 123

Catering Mobile Ordering Customer Service Leadership 123

Restaurant365

FEBRUARY 25, 2020

Fast Casual Restaurants. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Upgrading Restaurant Technology. Add Online Ordering to Your Restaurant.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., The entire decision can be found here. Flip’d by IHOP.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

DECEMBER 14, 2020

Miami-based Drive Kindness, a new home meal delivery solution, partnered with Olo to enable fully integrated home meal delivery ordering through Olo’s Dispatch platform. ” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate. ” Drive Kindness.

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Webinar Customer Experience Mobile Ordering Customer Service 190

Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. billion and focused exclusively on providing capital to rapidly growing, capital efficient software and other technology companies.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

OCTOBER 18, 2019

We have set a target to save our customers $1bn by 2025, and this investment will accelerate our technology development and business development approach to help achieve this ambition.” " Guests use their cellphones to see all menu items, order and pay. ” Marc Zornes. ” Burger Hero.

Waste 104

Waste Food Franchise Franchising 104

Modern Restaurant Management

DECEMBER 9, 2019

This edition of MRM News Bites features The American Food Association, Branch and Delaget, Restaurant Revolution Technologies, Popmenu, The Greene Turtle Sports Bar and Grille, ParTech, Casio America, Radobank, Koomi and Helios, Cudos, Postmates and TGI Fridays and Catania Oils. ” Revolution Adds Taylor. ” Popmenu Raises Funds.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

JUNE 19, 2020

“With Relish’s delivery options, our employees can order and enjoy food from restaurants they love without leaving the building. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.” xtraCHEF’s mobile app (available on iPhone and Android devices),?as immediately?begin

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. Changes at the Top for McDonald's.

Waste 102

Waste Food Leadership Customer Service 102

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect. ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

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Franchise Franchising Mobile Ordering Kitchen Safety 177