Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. It can sync with a loyalty program.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

DECEMBER 18, 2019

On average, students spend between 1 - 2 hours per day on social media , so be sure you’re posting your promotion online! With a $15 in 15 deal, you promise guests that items ordered off the $15 lunch menu will be prepared, plated, and served within 15 minutes of ordering.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. Host more events, happy hours, and live music.

Social Media 180

Social Media Loyalty Program Online Ordering Pricing 180

The Restaurant Times

DECEMBER 28, 2020

Loyal customers tend to order and spend more and are good for the business. Make sure you don’t make your customers wait too long to be seated, or served. Train your staff to be hospitable and welcoming in little ways like greeting the guests when they walk in and seating them. Using Loyalty Programs and Offers.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Bar POS systems can cost anywhere from $49 to $200 per month. Your servers might have tablets taking orders tableside or your customers use kiosks to take orders at the bar.

POS 40

POS Bar Brewery Customer Service 40

The Rail

APRIL 11, 2024

Events and entertainment: Announce live music nights, sports viewings , or other special events. Showcase amenities: Remind guests about unique features like a gaming systems or patio seating. Create a loyalty program: Reward customers for joining your program by offering perks like discounts or birthday treats.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Sling

JULY 4, 2021

With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. 8) Invite Local Media To A Special Event. Organize a VIPs-only special event and invite local media to attend. 9) Get Your Restaurant Online With A Custom Website.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Lavu

NOVEMBER 18, 2022

Will you have servers or will customers order at a counter? Can customers use a self-serving kiosk or order from their phone? How much seating do you need? What local events will you sponsor? Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Cheetah

MAY 11, 2021

To help restaurant operators make the most of this exciting event, here are 3 things you can do to get your business ready for reopening. kitchen layout, takeout utensils and packaging, reservation and ordering systems, etc.) Try online sites such as Pared , ChefCrossing , Culinary Agents , and iHireChefs. Stock Up on Inventory.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Restaurant365

JUNE 9, 2021

A new customer may book a reservation or an event, which means the customer will receive confirmations and reminders. This part of the customer experience covers everything from online ordering to payment and getting a reservation to being waitlisted. Or the new diner may check out your social media or an affiliate network.

FOH 78

FOH BOH Front of House Back of House 78

BNG Point of Sale

SEPTEMBER 2, 2021

Customer choice when it comes to menu offerings and choosing a restaurant for dining out or ordering takeout is abundant in the restaurant industry, which is highly competitive. Leverage Online Ordering. The first opportunity to upsell comes shortly after guests are seated. Engage In Online Marketing.

Point of Sale 52

Point of Sale Food Loyalty Program Online Ordering 52

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Restaurant Clicks

JANUARY 17, 2020

Luckily, there are plenty of specials that will get customers in the door and filling seats. . Loyalty Programs. Local Event Specials. Food Blogger or Influencer Event. Online Order Promotions. Loyalty Programs. Best Promotions and Specials for Your Restaurant. Happy Hour Specials.

Loyalty Program 78

Loyalty Program Email Marketing Online Ordering Coupons 78

The Restaurant Times

OCTOBER 27, 2021

You can go for personalized marketing and appreciate their loyalty by greeting them and giving them discounts on their birthdays or other special occasions. Moreover, you can leverage your loyalty programs by offering tier-based or point-based programs to bolster customer loyalty and sales. to market your business.

Bar 52

Bar Loyalty Program Point of Sale Social Media 52

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Lavu

MARCH 16, 2020

The guests who come to any fundraiser hosted at your establishment will feel a sense of loyalty, and they’ll be likely to return on their own again. Food and Wine Pairing Event. Build a story around the event by selling tickets to get people into the door; social sharing will then take over. Start a Birthday Program.

Email Marketing 78

Email Marketing Loyalty Program Social Media Consumer Goods 78

BNG Point of Sale

SEPTEMBER 2, 2021

One of the most profitable types of restaurants is the much-loved food truck that is now a firm fixture at events and on city streets. Instead of a direct discount (supplier margins are razor low as well, leaving little space to maneuver for many), consider rearranging your order to reduce expenses wherever possible. Loyalty Program

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Open for Business

OCTOBER 20, 2023

It simplifies decision-making for guests and can increase the average order size. If you’re serving alcohol, experienced bartenders are a must, not just for mixing drinks but for ensuring responsible service and setting the mood when people order a drink before taking their seat. Training is non-negotiable.

License 78

License Email Marketing Seasonal Menu Front of House 78

The Restaurant Times

FEBRUARY 24, 2022

Both online and offline marketing strategies can benefit from data gathered about your actual customers. Initiate loyalty programmes at regular intervals to create a customer base and appreciate your regular customers with deals & discounts. Become a sponsor & take part in social and cultural events in the neighbourhood.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Notch

FEBRUARY 26, 2019

Things like number of seats, seasonality, hours of operation, what kind of restaurant it is — all of these can affect how much revenue you can expect your restaurant to bring in. Evaluating your restaurant traffic One of the best ways you can up your restaurant revenue is by just filling more seats at your tables.

Management 71

Management Management Loyalty Program Email Marketing 71

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

BNG Point of Sale

JULY 16, 2021

For example: merchandising at your location or online sales of food items; consumer packaged goods such as dinnerware, cookbooks, aprons; phone orders where you take credit card information on-site to charge later when the delivery arrives. The restaurant industry can be wild and unpredictable. Again, all of this was pre-COVID.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Notch

FEBRUARY 26, 2019

Things like number of seats, seasonality, hours of operation, what kind of restaurant it is — all of these can affect how much revenue you can expect your restaurant to bring in. Evaluating your restaurant traffic One of the best ways you can up your restaurant revenue is by just filling more seats at your tables.

Management 52

Management Management Loyalty Program Email Marketing 52

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Bennigan's in 2020.

Franchise 203

Franchise Franchising 2020 2021 203

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

AUGUST 19, 2020

This acquisition is a transformative event for FAT Brands in terms of scale and brand awareness. PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

NOVEMBER 20, 2019

“Our guests will be able to see, smell and sample dishes prior to ordering, providing a more immersive dining experience,” said L&L Hawai‘i CEO Elisia Flores. McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars.

Franchise 104

Franchise Franchising Customer Experience Seasonal Menu 104

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215