Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 162

Technology Front of House Online Ordering Back of House 162

Modern Restaurant Management

MARCH 14, 2023

Firstly, many restaurants haven’t secured their payment processes enough to keep up with burgeoning “distanced” payments in the form of online ordering on a restaurant website, QR code menus or “card-not-present” transactions.

Technology 180

Technology Cash Management Employee Relations Sustainability 180

7 Shifts

AUGUST 18, 2021

Keys to customer service success Technology For an Excellent Customer Experience. Equip your team with the right knowledge. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online. Table of Contents. Before the meal. Offer add-ons.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Squirrel Systems

MAY 31, 2021

Ordering is a critical part of the service, and guests today are very comfortable with the variety of methods available. Customers want to be able to order food regardless of location and with little delay. As a result, Omni-channel ordering capabilities have quickly become a must-have for restaurant off-premise service.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Webinar 52

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Make sure your website is mobile-friendly, provide online reservations, and think about building a user-friendly mobile app.

Loyalty Program 146

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 146

Modern Restaurant Management

APRIL 27, 2023

AI certainly has the potential to change so many things in society, but what will accelerate change is how technology and models like the ones developed by OpenAI will be applied to solving real business problems across industries. The restaurant industry is no exception. Finally, SMB restaurants are a passionate group.

Technology 88

Technology Social Media Online Ordering Website Management 88

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

JULY 16, 2021

Sourcing Equipment. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. This includes but is not limited to your equipment, permits, menu, and marketing. Rent, equipment costs, supplies, marketing, and paying staff are among the costs you'll incur when just starting. Obtain Funding.

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 187

Online Ordering Point of Sale Website Management Inventory 187

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software.

Mobile Ordering 197

Mobile Ordering Cash Management Online Ordering Front of House 197

Modern Restaurant Management

APRIL 2, 2021

Pho MPH will soon be opening a second location in Austin, thanks in part, to technology that enabled the restaurant to accomplish the pandemic pivot. Mai needed to move quickly and, after reviewing options for a few weeks, chose to work with Your Fare and Pronto to set up their own online ordering system. ” .

Online Ordering 190

Online Ordering Website Management Social Media Customer Service 190

Modern Restaurant Management

OCTOBER 27, 2022

Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Enabling Flexible Ordering.

Mobile Ordering 190

Mobile Ordering Online Ordering Front of House Fine Dining 190

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 123

Technology Operations Loyalty Program Point of Sale 123

Restaurant365

JUNE 17, 2022

Restaurant technology has grown in the last few years. Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. Technology, it seems, is making the restaurant industry bigger and better. Hiring and onboarding technology.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. Every restaurant should look into hosting its own online ordering.

Mobile Ordering 225

Mobile Ordering Online Ordering Consumer Goods Customer Experience 225

7 Shifts

MARCH 10, 2021

Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

JANUARY 27, 2022

The National Retail Federation called ghost kitchens a $43 billion industry , and Hospitality Technology predicts that number will rise to $71.4 Therefore, post your health inspection reports on your website and social media platforms. Check all equipment. Be sure coolers and other equipment are working properly.

Kitchen Safety 206

Kitchen Safety Food Safety Audits Food 206

Modern Restaurant Management

AUGUST 11, 2020

Although people may be restricted from dining in your physical restaurant space, there are many virtual events your restaurant can take part in order to connect with past and future guests. Set up your livestream with the equipment and virtual event platform of your choice. Classes and Tastings.

Events 209

Events Food Supply Entertainment Equipment 209

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 199

Food Safety Website Management Online Ordering Food Order 199

The Restaurant Times

SEPTEMBER 17, 2020

The digital food ordering culture is flourishing and has completely transformed the way traditional restaurants function in Saudi Arabia. According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. Use Technology To Accept Orders.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. Online food delivery now accounts for a substantial revenue share of the entire restaurant business. How to Choose A Restaurant Order Taking Software That Will Ensure Smooth Operations.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. Understanding AI: Unleashing the Power of Technology At its core, AI involves the development of computer systems capable of performing tasks that traditionally required human intelligence.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Perfect Daily Grind

MARCH 20, 2023

As a result, the coffee industry has also shifted online. It’s becoming increasingly important for producers, traders, and roasters to develop an online presence to effectively market and sell their coffees through ecommerce platforms. Today, almost anything can be purchased online, from cars to groceries to roasted coffee.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

FEBRUARY 25, 2021

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. 58 percent of restaurants prefer to use their own app or website for delivery. 62 percent of revenue to come through those online channels.

Social Media 125

Social Media Retail Website Management Online Ordering 125

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. We’re way beyond ordering in on a lazy night.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Taka Tanaka, CEO of AUTEC Sushi Robots.

Fast Casual 122

Fast Casual Front of House Fine Dining Mobile Ordering 122

Goliath Consulting

NOVEMBER 23, 2021

Having said that, experts say that this kind of technology will probably still around long after the pandemic ends. QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. QR codes and success in restaurants.

Loyalty Program 88

Loyalty Program Customer Experience Social Media Online Ordering 88

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts. Avoid Free QR Code Generators.

Customer Experience 219

Customer Experience Consumer Goods Mobile Ordering Customer Service 219

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Examples of using artificial intelligence to help staffing needs are anything from a recipe viewer, to smart kiosk technology that anticipates customer needs.

Food Safety 178

Food Safety Kitchen Safety Front of House Website Management 178

ChowNow

JUNE 29, 2020

Reopen your restaurant with contactless dine-in technology. This is why industry leaders like the NRA recommend digital menus and contactless dining technology. With a contactless dine-in model, your customers can view your menu, place an order, and pay using their own devices. Use all of the online ordering channels you have.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Ken Burgin

JUNE 22, 2022

“From a technology perspective, we are a completely paperless cafe. Orders are linked to Bump-It kitchen displays for each workstation and our main pass. This ties in with online and table ordering via Bopple, which reduces customer wait times. Sales are visible to managers and communicated to all staff.

Equipment 68

Equipment Website Management Back of House Online Ordering 68

Modern Restaurant Management

JUNE 5, 2020

As consumers have come to rely on their cell phones in virtually every aspect of their lives, restaurants should consider letting guests order via mobile rather than at a counter. This can be done by making interactive menus available online or in an app. Contactless Ordering. Contactless Payments.

Fast Casual 183

Fast Casual Online Ordering Cash Management Mobile Ordering 183

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Technology is becoming a big part of how we run our business. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Sling

OCTOBER 31, 2022

What type of equipment will you need? Doing so will give you valuable insight into what it takes to run this type of business on a daily basis, including fundamentals like: Marketing Payroll Retail management Scheduling Employee development Customer service. Start by visiting the website for your secretary of state.

Insurance 78

Insurance Website Management Equipment Advertising 78

Modern Restaurant Management

JULY 14, 2021

It can be tedious to manage your job postings on each platform separately, ensuring that you’re driving enough eyeballs / traffic and interest to each of your different roles, so there are different technologies out there that will help you know where the next best dollar is spent to get the most qualified candidates into your hiring funnel.

Recruiting 209

Recruiting Hiring Marketing Email Marketing 209

Modern Restaurant Management

JULY 28, 2020

Digital engagements with customers are going to remain the norm long after the COVID-19 pandemic, as customers come to appreciate the convenience of curbside pickup and in physical locations, contactless payment options and online or mobile ordering. Even though digital can help with ordering, a courteous greeting can go a long way.

Customer Experience 207

Customer Experience Online Ordering Mobile Ordering Customer Service 207

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. Online ordering. Online ordering is one of the most popular ordering channels for consumers today. Loyalty program.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97