Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." – Sophia Goldberg, Founder and CEO, Ansa The big lesson I learned is that I've had to continue to adapt my pricing, because people are still watching their spending.

Front of House

Modern Restaurant Management

MAY 30, 2025

In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards.

Fast Casual

Modern Restaurant Management

DECEMBER 31, 2024

The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality. However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. Franchise 2.0:

Franchise

Modern Restaurant Management

MAY 30, 2025

The primary focus of the websites is having what you need, at a good price. This includes setting up online ordering and delivery systems, releasing mobile applications for reserving tables, and digitizing their menus. In many cases, they’ve basically taken people out of the equation almost entirely.

Customer Experience

Lavu

APRIL 4, 2025

With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency. In this guide, well compare the top bar POS systems, their features, pricing, and benefits to help you make the best choice for your establishment. Pricing starts at $9.99/month.

POS

Perfect Daily Grind

JULY 27, 2025

These changes, however, appear to reflect a more scientific approach to coffee preparation, as baristas strive for excellence and precision in their craft, often relying on automat ed equipment and gadgets to assist the process. As market competitiveness increases, brands need to stand out even more.

Customer Service

The Rail

JANUARY 28, 2025

Food prices continue rising at grocery stores and through suppliers, while staffing gaps and shifting guest preferences add extra pressure to already thin margins. Smart investments in ordering systems and guest retention tools pay off through better operations and increased repeat business.

Cash Management

Lavu

MAY 9, 2025

Confirm fees, equipment return instructions, and data migration steps. Return Equipment : Follow Toast’s instructions to avoid damage fees. Hardware Costs : Full price if canceled early. Pro Tip: How to Cancel Toast POS Contract Without Business Disruption To reduce fees, negotiate if Toast raises prices unexpectedly.

POS

Lavu

JULY 11, 2025

From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Improved Efficiency: Faster order processing, reduced errors, and better table turnover. Automatic Updates: No manual updates or downtime – systems update seamlessly.

POS

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more. As of 2024, over half of U.S.

2025

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent decrease in claims.

Marketing

Lavu

FEBRUARY 28, 2025

Here’s what you need to know: Sales Reports : Track revenue, peak hours, product performance, and staff contributions to refine pricing, menu, and staffing. For instance, analyzing sales patterns can help you adjust pricing, revamp recipes, or remove underperforming items from the menu.

POS

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Digital Ordering Systems If you are still scheduling shifts with pen and paper, 2020 is the year to change that.

Technology

Lavu

JUNE 30, 2025

A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business. Enhances Order Accuracy: Directly sends orders to the kitchen, cutting mistakes by 25% and improving customer satisfaction.

POS

Modern Restaurant Management

MARCH 11, 2025

While working hard to bring customers back into the restaurant is very important for success, it has become more important to figure out the third-party equation in terms of pricing, commissions and fees, and value – which is ultimately the difference between success and failure. These core elements never go out of style.

Loyalty Program

Lavu

APRIL 25, 2025

It combines hardware like tablets, receipt printers, and card readers with software for managing orders, payments, inventory, and staff. Key Features : Order management, secure payment processing , inventory updates, and performance analytics. Many modern setups use tablets, offering mobility and ease of use. system uptime.

POS

Lavu

APRIL 25, 2025

The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Save More with Dual PricingNo Transaction Fees One major advantage of modern POS systems is the ability to save on transaction fees through Dual Pricing. Integration with online ordering, loyalty programs, and inventory tracking.

POS

Black Box Intelligence

JUNE 4, 2025

Ignoring shifts in inflation, employment confidence, or discretionary income can lead to pricing missteps, overextended promotions, or missed opportunities to meet guests where they are financially. Best Practice #1: Set quarterly planning sessions to reevaluate pricing, portion sizes, and promotional strategies in light of economic signals.

Marketing

Lavu

JUNE 13, 2025

With cashless options such as credit cards, mobile payment apps, and contactless payments, customers can make quick and hassle-free payments, reducing wait times at the point of sale. In today’s fast-paced world, consumers appreciate the ease of using credit/debit cards, mobile wallets, or other digital payment options.

2025

SpotOn

DECEMBER 30, 2024

These include rent, utilities, licenses, equipment, repairs, credit card processing fees—anything that's not labor or COGS. Next, the software integrates with the point-of-sale to perform menu engineering —the analysis of an item's popularity (sales) to its profitability (menu price - recipe costs).

Operations

Perfect Daily Grind

JUNE 6, 2025

Editor’s note New York’s Intercontinental Exchange (ICE) recently announced that as of March 2028, arabica futures contracts will no longer be priced in US cents per pound. Instead, ICE will implement a US $/tonne (or metric ton) pricing mechanism, although a new date has not yet been confirmed for this transition.

2025

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5

Pricing

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations

Perfect Daily Grind

JULY 4, 2025

Editor’s note For the first time since December 2024, the C price has fallen below US $3/lb. Accelerated selling in an effort to capitalise on high prices has also helped drive the C market down. illycafé CEO Cristina Socchia recently told Bloomberg that prices will continue to fall before levelling out between US $2 to $2.50/lb

Pricing

Modern Restaurant Management

NOVEMBER 1, 2024

It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation. While guests may still be feeling the pain of rising menu prices at restaurants, fewer restaurants said that they raised prices this year compared to last year.

Point of Sale

Perfect Daily Grind

JULY 25, 2025

Editor’s note Coffee price volatility only continues. lb in early July, the C price had risen sharply to US $3.15/lb US consumers would ultimately pay the price, while Brazilian producers and exporters could shift to more favourable markets, such as China, which recently revoked all import taxes on 53 African countries.

Pricing

Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. What’s more, digital consultancy Mobiquity in June 2020 reported a 36 percent year-over-year increase in the number of restaurant mobile app reviewers who said it was their first time using such an app. Evolve to Meet New Customer Expectations.

Mobile Ordering

Modern Restaurant Management

DECEMBER 1, 2021

In October, the USDA reported year-to-date averages, noting that food-at-home (grocery store) prices have increased 2.5 percent and food-away-from-home (restaurant) prices have increased 3.6 percent, and food-away-from-home prices are expected to increase between 3 and 4 percent. If current projections from the U.S.

Loyalty Program

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Set the Bar. Stay Connected. What does this mean for restaurants today?

Mobile Ordering

Modern Restaurant Management

JUNE 26, 2024

Customers want seamless interactions where their orders are taken correctly the first time. Guests also want to be engaged and well-informed throughout the ordering process. Guests also want to be engaged and well-informed throughout the ordering process. Are orders often inaccurate? What does that mean?

Seating

Modern Restaurant Management

DECEMBER 20, 2021

A good mobile experience. Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable. Restaurants have endless third-party ordering app options, but those do come with a price, approximately five-twenty percent of each sale.

Mobile Ordering

Modern Restaurant Management

OCTOBER 13, 2022

Rising inflation has impacted businesses for the better part of the year, leading many to modify their menus and increase prices in the face of higher ingredient costs. That’s why it’s important for restaurants to utilize technology that helps the kitchen keep track of orders and reduces the chances of slow service and errors.

Technology

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022

Modern Restaurant Management

JULY 28, 2022

Some great examples for restaurants are: How often the customer orders. What the customer orders. Which of your locations the customer orders from most. What the customer orders. How the customer prefers to order (for delivery, for pick-up or to dine-in). How many people does the customer orders for at a time.

Loyalty Program

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The increasing threat of fraud, especially through spoofing, is also anticipated to drive the widespread adoption of secure mobile payment methods in the future.

2023

Modern Restaurant Management

DECEMBER 14, 2021

These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate. Those that raise prices too far will risk alienating some of their customer base.

2022

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order. On-Demand Delivery for Square Online Store.

Guest Recovery