Modern Restaurant Management

JANUARY 31, 2025

Year of Experimentation Square released early insights from its forthcoming annual Future of Commerce report, providing a unique look at the restaurant, retail and beauty industries across the US, Canada, UK, and Australia. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 7, 2021

More restaurants and retail locations are beginning to offer charging as a service to attract the increasing share of EV drivers. Restaurants should work with an electric vehicle service equipment (EVSE) provider to assess the power requirements, apply for incentives and install equipment.

2030 438

2030 Loyalty Program Customer Service Equipment 438

Modern Restaurant Management

SEPTEMBER 15, 2021

Retailers are having a tougher time each month, as well. ” Food Retailing Report. percent growth in same-store sales, 80 percent of retailers surveyed said difficulties attracting and retaining employees is having a negative impact on their businesses. Among beauty shop owners, 59 percent struggled to hire help in July.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

FEBRUARY 25, 2021

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. 42 percent of restaurants plan to invest in customer loyalty programs. 62 percent of revenue to come through those online channels.

Social Media 395

Social Media Retail Website Management Online Ordering 395

ChowNow

APRIL 15, 2025

For example, your utility costs (gas, electric, water) dont just double on a busy night, but they do rise over time with extended hours or kitchen equipment use. Cheaper ingredients and smaller portions can take a toll on your customers loyalty, and thats a cost no restaurant owner can afford.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

FEBRUARY 17, 2021

In August, consumers would feel safest if staff was wearing protective gear and wiping down equipment. Additionally, consumers are more open to exploring new retailers and restaurants amid the pandemic. While ease of use and speed in placing orders help drive app adoption, consumers expect to be rewarded for their brand loyalty.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 508

Marketing Loyalty Program Coupons Fast Casual 508

Modern Restaurant Management

JUNE 10, 2021

Next time you book a hotel, have a look at all the cues of the street fight that is going on for your business: loyalty points, complimentary amenities (such as speedy wi-fi and free breakfast), and priority upgrades all offered as “book direct” incentives.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

APRIL 7, 2022

There was a time, not too long ago, when interacting with a brand—be it a retailer or a restaurant chain—was a fairly uncomplicated process. Every restaurant operation needs solutions for the challenges presented by ordering, POS, back-office operations, and loyalty programs.

Mobile Ordering 537

Mobile Ordering Email Marketing Customer Experience Loyalty Program 537

Modern Restaurant Management

JULY 29, 2021

Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. According to one study, 42 percent of cybersecurity incidents in retail and hospitality this year have come from malware, more than any other category. million class-action lawsuit.

Loyalty Program 618

Loyalty Program Employee Relations Point of Sale Mobile Ordering 618

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic. This includes employees.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. There appears to be a slowing in basket size growth in retail channels; momentum peaked in the first couple weeks of the pandemic. March Sales Decline.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

DECEMBER 20, 2023

.; Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 449

Marketing Loyalty Program Coupons Fast Casual 449

Modern Restaurant Management

MAY 5, 2022

The coffeehouse chain will become one of Bakkt's flagship retailers and embrace crypto through its payment app. After announcing the partnership, the company ran a pilot program in outlets in Denver this month. Innovative Loyalty Schemes. Blockchain technology can allow companies to offer loyalty schemes.

Serving 472

Serving Loyalty Program Food Supply Point of Sale 472

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Reduce theft. Improve employee performance.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 2, 2020

” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go. CHART, a non-profit association, is accepting donations to offset the cost of this program. The hashtag for this program is #BetterTogetherCHART. For more information, visit click here.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs).

Mobile Ordering 518

Mobile Ordering Cash Management Online Ordering Front of House 518

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 31, 2022

While it's common for retailers to leverage an enterprise resource planning (ERP) system, it could also benefit restaurants. Other restaurant software is specifically designed for one purpose, whether it applies to human resources (HR), payroll, accounting, loyalty programs, or employee training.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

MAY 27, 2020

Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks. Formed with an anchor investment from Starbucks and in collaboration with Valor Equity Partners, VSV is a leader in early-stage food, food technology, and retail technology investing. Installing plexiglass barriers at checkout.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. retail sales excluding automotive increased 3.8 Mastercard SpendingPulse measures in-store and online retail sales, representing all payment types and is not adjusted for inflation. Franchise 2.0:

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

AUGUST 19, 2020

A number of restaurant and retail store owners in the city of Pasadena have quietly established the nation’s first dense “face-pay” network, top video.These small business owners have embraced an advanced facial recognition technology that lets their customers make secure, hands-free purchases using only their faces. .

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 11, 2020

” Andrew Jhawar, Senior Partner of Apollo and Head of the Consumer & Retail industry group, added, “We are pleased that Smart Foodservice will be able to thrive with a strong complementary partner in US Foods. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MARCH 26, 2021

is donating boneless, skinless chicken breast filets to local Meals on Wheels programs in select markets, providing quality protein critical to senior nutrition that Meals on Wheels programs will cook and deliver to seniors experiencing food insecurity. From now through May, KFC U.S.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

JUNE 17, 2021

Both opportunities provide franchisees with a turnkey opportunity that includes a detailed training program, real estate/food truck leases, all kitchen equipment, inventory, supplies, and a three-month capital reserve among other benefits. Franchise sales will be focused on the Southeast. "Partnering Popeye's Gets Loyal.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

OCTOBER 22, 2020

With drive-thru equipped buildouts as low as 1,200 sq. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. Holsom by Yogurtland. Salata Turns 15.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Cauliflower Crust at Copper Branch.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

NOVEMBER 27, 2024

Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyalty programs. Reframing Restaurant Loyalty : With profit margins still slim, discount-based loyalty programs are no longer a sustainable option for operators.

2025 221

2025 Loyalty Program Back of House 2024 221

Modern Restaurant Management

NOVEMBER 14, 2019

Famous Dave's has more sku's in retail stores than any other restaurant company and that is a testament to the quality of the recipes we have created. Famous Dave's has more sku's in retail stores than any other restaurant company and that is a testament to the quality of the recipes we have created.

Social Media 361

Social Media Advertising Technology Dine-in 361

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. Restaurant Sherpas.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). We are fully equipped to expand quickly into new markets and support franchise partners that are experienced and passionate about Salata.” Program, which has impacted more than 65 million students in 35 years. A rebrand (June). A new tech suite (September).

Franchise 275

Franchise Franchising Loyalty Program Book 275

BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. Benefits of a Mobile POS System for Retail Stores. Mobile POS Solutions Enhance the Customer Experience.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. Cristin Illes Kahale.

Travel 297

Travel Food Hotels Loyalty Program 297