Modern Restaurant Management

JANUARY 22, 2024

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Implement personalized suggestions, loyalty programs, and special incentives to make each diner feel appreciated and understood.

Loyalty Program

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Equip your team with the right knowledge. Make sure your restaurant and its staff are well equipped to combat any sudden challenge they face– no matter how big or small. Keep guests entertained.

Customer Service

7 Shifts

AUGUST 18, 2024

You're not only competing against many other bars but establishments offering entertainment, food, and drink. Equipment : What equipment will you need? Another option is to look into government programs that might offer financial assistance for small businesses. Your team : Who do you need to make this work?

Bar

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. More and more kitchen equipment manufacturers are incorporating digital controls into their equipment with internet connectivity.

2022

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. This is already creating major shifts in customer discovery, loyalty, and relationship. Reduce theft. Improve employee performance.

Mobile Ordering

Modern Restaurant Management

SEPTEMBER 15, 2021

At the same time, restaurants should reimagine their loyalty engagement strategies and expand the ways in which consumers can earn rewards. Eighty-five percent of all restaurant loyalty program users want to interact with loyalty programs via smartphone. Paytronix Systems, Inc., Junk Food Trends.

2021

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. PREP, an 83,500-square-foot culinary campus, houses multi-functional shared kitchen facilities featuring extensive equipment. Hot for Dave's Hot Chicken.

Franchise

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery. ” Holiday Traffic.

2020

Modern Restaurant Management

OCTOBER 22, 2020

With drive-thru equipped buildouts as low as 1,200 sq. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. Holsom by Yogurtland.

Franchise

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. . In the future, PathSpot will also detect on food, equipment, surfaces, and more.

Food Safety

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark Mittleman, who has been with the Company for 25 years, most recently served as President, Sports & Entertainment. Spark Foundry?. Carl Mittleman. ” Hot Table Access.

Sports

Modern Restaurant Management

FEBRUARY 6, 2020

ce launched its franchise program to expand the concept across the nation. ” Friendly's Launches Kids Program. Friendly’s® Restaurants debuted a new kids program featruing a slate of intergenerational menu offerings perfect for the winter months. ce Launches Franchising Campaign.

Franchise

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. I could not be happier with their experience and energy – it is outstanding!”

Franchising

Modern Restaurant Management

FEBRUARY 25, 2020

This means customer interactions can be seamlessly collected from instore and digital sales channels to build a detailed view of the customer, which is ideal for delivering effective loyalty programs and personalization initiatives. and is launching a new mobile payment and loyalty rewards platform, branded as Perk Hero.

Mobile Ordering

7 Shifts

JULY 1, 2024

It’s more than just thinking of the decorations, artsy drinks, and custom staff uniforms—you must also consider the type of entertainment you want to offer. Creating a blueprint will help you choose your equipment, fixtures, and seats while ensuring they fit inside your space. Do you want them to feel relaxed?

Bar

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. You can reward your customers for their loyalty by establishing a card system wherein they'll get a stamp (or a sticker) for every purchase they make. The first (and one of the most important steps) is investing in good equipment.

Marketing

Touch Bistro

MAY 26, 2021

To help you along, we’ve created a comprehensive guide to 4th of July restaurant specials that covers: How and when to plan your 4th of July specials What equipment and technology you’ll need 13 creative 4th of July restaurant deals and promotion ideas. Equipment and Technology. Consider Live Entertainment. Download Now.

Specials

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. Returning guests don’t want to be treated as if they were a new customer.

Marketing

The Restaurant Times

FEBRUARY 24, 2023

These kitchens can also allow you to target different segments of the population who entertain different tastes and preferences. This can often include excess packaging costs, equipment purchases, or expensive rentals. Identifying these areas and making adjustments accordingly can boost your profits and help you save money.

2023

Modern Restaurant Management

JANUARY 31, 2020

According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. Giants Enterprises operates a daily tourism program at Oracle Park as well as The Gotham Club.

2020

Modern Restaurant Management

DECEMBER 4, 2020

Theme parks and other outdoor entertainments. Plus, they have already been equipped with advanced self-ordering technologies before COVID hit, which will serve them well to satisfy customers’ needs post the pandemic,” Lu added. restaurant customers now use loyalty and rewards programs, and 44.2 Shopping malls.

Loyalty Program

Modern Restaurant Management

JUNE 19, 2020

xtraCHEF customers who sign up for xtraCASH can digitize their invoices and automatically match line-item purchase details to eligible cost savings programs. Ecolab Science Certified Program. The program was developed in response to research that indicated consumers feel safer knowing c. PPP Forgiveness Links and EZ App.

Food Safety

Modern Restaurant Management

JULY 20, 2021

"This report provides valuable insight into all the ways restaurant brands can improve the online to offline customer experience and drive brand loyalty." The research from Merlin Entertainments and Oracle Food and Beverage looks at how consumers are traveling this summer, while COVID-19 still lingers. " On Premise Impact.

2021

Modern Restaurant Management

NOVEMBER 20, 2019

McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. The McDonald's/APIA Scholarship program will award 15 four-year scholarships and 40 one-year scholarships to rising college freshmen through APIA Scholars, which will be awarded in Spring 2020.

Franchise

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” To access the Leading a Fair Kitchen, free, online leadership training program, chefs and operators can visit FairKitchens.com for step-by-step instructions.

Food

Modern Restaurant Management

APRIL 20, 2021

. “Hospitality operators should be prepared to meet this demand — both from an operational and technological standpoint — to keep guests safe and provide the types of hospitality experiences that will foster long-term loyalty with customers. ” Optimism Is Returning. Paytronix Systems, Inc.,

2021

Buzztime Business

DECEMBER 26, 2023

A Facebook Loyalty Study asked 14,000 adults to describe businesses they like best. Result: Increase Repeat Millennial Business If you can impress a millennial, they’re 1.75x more likely to become a repeat customer according to the Facebook Loyalty Study mentioned earlier. Action: Launch a Loyalty App Guest loyalty.

2024

Modern Restaurant Management

DECEMBER 31, 2019

Imagine live entertainment featuring the guests themselves (open mic nights, talent shows) or restaurants offering foods and drinks with unexpected flavors and textures, specifically designed to be enjoyed in the restaurant. .”-Food Fanatic Chef Aaron Gregory. Driving Traffic Drives Creativity. Consumers will crave transparency.

2020

Squirrel Systems

FEBRUARY 24, 2021

For restaurants in 2021, the key to maintaining competitive advantage and profitability comes down to how closely aligned their business models are to restaurant industry trends (equipping operations with technology and practices to thrive) and emerging consumer preferences (how consumers will choose to dine this year).

2021

Modern Restaurant Management

NOVEMBER 2, 2020

Not only does complete ownership of the ordering and delivery experience help to maintain control of the brand, it also gives the restaurant direct access to customer marketing and data to inform digital and loyalty programs. Use gym/fitness equipment – 28 percent. Visit the spa or sauna – 37 percent.

2020

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Previously, Doolittle held many senior finance roles at NORTEL, a multinational telecommunications and data networking equipment manufacturer. PPP Goes Flexible.

Guest Recovery

Modern Restaurant Management

DECEMBER 27, 2024

Maturing Sales Channel and Loyalty Strategies With the rising costs of customer acquisition across various marketing and sales channels, operators must strategically allocate their channel spend. As repeat visits become less frequent, interpreting channel performance in terms of basket size, margin, and loyalty conversion is essential.

Customer Experience