7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive.

Back of House 276

Back of House Management Management BOH 276

Sling

MARCH 15, 2024

Your business is anything but static, and managing employees when your company is changing and growing can be tricky. You might be managing the schedule without trouble now, but as you set a strategic plan to grow your business, your resourcing needs are bound to change.

Management 78

Management Management Employee Relations Recruiting 78

7 Shifts

AUGUST 2, 2023

Restaurants without team management tools may miss out on top talent, like those who value tech: Gen Z. Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. When our managers would do their schedule, they would have to manually check the event section to [see if there was] an event this week or not.

Management 370

Management Management Document Communication 370

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Restaurant365

OCTOBER 15, 2021

However, store managers can optimize labor costs if they have access to the right data. With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Modern Restaurant Management

OCTOBER 9, 2023

In today's workplace, the significance of addressing employee mental health has become increasingly crucial. The well-being of employees directly impacts their productivity, engagement, and overall satisfaction. Offering Mental Health Benefits To support employee mental health, employers can offer a range of mental health benefits.

Employee Relations 196

Employee Relations Workshop Education Insurance 196

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. What PPE will you provide?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

MARCH 27, 2024

Properly Train Staff It is easy to assume employees understand their role, but they can’t deliver a brand’s desired experience unless expectations on customer engagement, cleanliness, and ticket times are clearly outlined. Increase Manager Engagement Manager engagement can be a huge part of customer satisfaction.

Customer Service 189

Customer Service Loyalty Program Customer Experience Employee Relations 189

Restaurant365

SEPTEMBER 10, 2021

As a store-level manager, you always have a lot on your plate. However, in between all these tasks, it is critical to devote time and energy into accurate and consistent inventory management. Inventory management is a powerful tool for your day-to-day operations, but only if you use it correctly.

Inventory 138

Inventory Management Management Point of Sale 138

The Rail

OCTOBER 7, 2022

This scale of operation only seems to be on the rise, with the projected number of restaurant employees expected to grow to 17.2 Regardless, any issue stemming from a food handler’s lack of training could end in extreme monetary losses for a restaurant. The Importance of Food Safety Training. Training Material.

Food Safety 87

Food Safety Training Kitchen Safety Food 87

Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence. To accomplish this: Improve training efforts. Leverage new employees’ tech expertise.

Food Safety 189

Food Safety Kitchen Safety Loyalty Program Employee Relations 189

Sling

DECEMBER 19, 2020

Once considered a supplement to the standard training program, virtual training is now the preferred — and sometimes only — option for managers and owners who want to improve their team’s skills. Virtual Training 101. Not all virtual training software is created equal. 4) Prepare Your Virtual Training Presentation.

Training 78

Training Management Management Employee Relations 78

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Store-level managers need to know what’s going on at their locations before they arrive for their shifts. A step up is a manual manager log that prompts managers for the information the next manager will need.

Management 158

Management Management Employee Relations Communication 158

Sante

OCTOBER 8, 2020

talentReef, designed for companies with a large hourly and decentralized workforce such as restaurants, hotel and hospitality, and other service industries solves for a multitude of challenges related to the employee life-cycle of decentralized talent management.

Management 130

Management Management Recruiting Download 130

Modern Restaurant Management

NOVEMBER 29, 2023

That’s where public relations comes in. Through media relations, PR can cultivate relationships with media members for your restaurant. Media training from PR pros will prepare you to conquer any interview. Prepare for a Rainy Day No matter how well-run your restaurant is, things can go wrong.

Social Media 197

Social Media Employee Relations Food Safety Influencer 197

Culinary Cues

APRIL 23, 2022

From the dishwasher to the prep cook, line cook to sous chef, and server to restaurant manager – food cost percentages must be something that everyone takes on as a job requirement. Train to these standards and manage them. Every employee must be involved in this process – not just management.

Food 381

Food Seasonal Menu Waste Point of Sale 381

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Increased waste (and related costs ). Inaccuracy leads to more waste and related expenses since your team will need to toss the incorrect order and remake it correctly. To increase order accuracy, your restaurant should: Prioritize training.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

7 Shifts

MARCH 23, 2022

They ate up manager time and didn't resonate with a younger workforce. When it came to employee scheduling, National Coney Island had about as many methods as it did locations. Each store and manager had their own system: pen and paper, Excel, corkboards. And schedules took managers two to three hours every week.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Inadequate hazard identification, inappropriate footwear, and insufficient training can also lead to these types of injuries.

Food Safety 190

Food Safety Employee Relations Restaurant Law Audits 190

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Store-level managers need to know what’s going on at their locations before they arrive for their shifts. A step up is a manual manager log that prompts managers for the information the next manager will need.

Management 142

Management Management Employee Relations Communication 142

Ken Burgin

JULY 25, 2023

Designing short training games or ‘microlearning’, involves several principles to ensure they’re effective, engaging, and suitable for the purpose: Relevant to the work environment and reinforce key skills or knowledge. See also: How to Use ChatGPT to Create Training Material for Restaurant & Cafe Employees.

Training 60

Training Kitchen Safety Front of House Dietary Restrictions 60

QSR Automations

MAY 2, 2024

This revolutionary digital recipe platform will transform your kitchen operations, making recipe execution and training a breeze. This easy-to-use recipe software is helpful for training, quality control, and reducing the headache of recipe books. Embrace the future of recipe management and redefine your kitchen’s potential.

Book 52

Book Social Media Allergens Employee Relations 52

7 Shifts

FEBRUARY 18, 2020

With work being one of the biggest contributors to stress, it’s not surprising that four in five people have had work-related dreams at some point in their lives. However, when stress so deeply affects employees that it leads to sleep-disturbing nightmares, it can take a toll on workplace satisfaction and engagement.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Culinary Cues

APRIL 10, 2023

I hear enough comments from cooks (new and well-seasoned) who say they had enough, the business is horrible, lacking in any form of empathy, poorly managed, uncaring abusers of hard workers, proponents of sadistic work environments, and not worthy of anyone’s consideration for a career.

Employee Relations 472

Employee Relations Restaurant Law Waste Article 472

Modern Restaurant Management

OCTOBER 15, 2021

Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols.

Food Safety 197

Food Safety Audits Employee Relations Training 197

Society Insurance

APRIL 17, 2024

On average, 85% of employees will experience conflict in the workplace ( Essential Workplace Conflict Statistics in 2023 • ZipDo ). As a manager, at some point you’ll end up having to resolve and reduce conflicts. This could manifest in confusion between two employees or even complaints from them and others.

Employee Relations 52

Employee Relations Insurance Leadership Communication 52

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation.

Cash Management 212

Cash Management Employee Relations Recruiting Healthcare 212

7 Shifts

MAY 27, 2021

While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Fixed shifts also allow employees a consistent workload.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

AUGUST 10, 2022

As the lower range of this age group is still in school, they haven’t had as much work experience or job-related training as those in their early 20s. However, the restaurant industry offers short-term training to help get them qualified and acclimated quickly. Inconsistent Training. Physical and Mental Attributes.

Employee Relations 175

Employee Relations Restaurant Law Food Safety Equipment 175