Modern Restaurant Management

APRIL 9, 2021

In businesses with high turnover – think, food or retail – managers spend a good portion of their time on hiring. The more efficiently and effectively they can hire, the less money and time they’ll spend, and the lower their turnover will be. Time-to-respond to candidates (via call, SMS text message, email).

Hiring 474

Hiring Management Management Retail 474

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. Below are a few examples of small and big F&B chains applying unique marketing techniques. Here are their insights.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

JUNE 24, 2021

As a restaurant owner, digital marketing can be a daunting task that takes up valuable time, energy, and resources. Most simply do not have the time needed to research digital marketing strategies, let alone implement them. This often means marketing and advertising efforts are done on-the-fly or simply 86’d. A double win!

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

APRIL 30, 2021

So it makes good business sense to revamp your marketing strategies. Today, examine the effects the pandemic has had on the restaurant and food service industry as well as five simple but effective marketing techniques to boost your local business. Five Local Marketing Strategies. Highlight Your Safety and Hygiene Protocols.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis. Marketing Automation to Maximize Team Bandwidth.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Social Hospitality: Restaurants

MARCH 27, 2020

As worldwide markets continue to feel the pain of COVID-19, companies of every size are suffering from the effects. This pandemic has forced most companies to reevaluate their financial plans and marketing strategies. This pandemic has forced most companies to reevaluate their financial plans and marketing strategies.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Goliath Consulting

APRIL 18, 2025

Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture. A warm welcome at the door, personalized follow-ups via email , and even thoughtful social media interactions can bridge the gap between technology and connection.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Restaurant Business

JULY 3, 2025

The sale comes just four years after Olo went public, and ends a difficult period on the public markets. Its core product is online ordering, but it has expanded into marketing and customer engagement as well as payment processing. per share for the online ordering and payment company just four years after Olo went public.

Leadership 268

Leadership Mobile Ordering 2025 Online Ordering 268

ChowNow

MAY 2, 2025

What the data doesnt show is just how many of these restaurant closures come down to preventable issues, like: Poor financial management No marketing plan Lack of clarity around the restaurants concept The key takeaway here is: failure is not inevitable. Lack of Marketing and Visibility The Issue: Hoping if you build it, they will come.

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 With your own online ordering system, you can collect emails, send promotions , and encourage repeat business with reward programs or special discounts. You can gather emails, send personalized promotions, and build loyalty programs to encourage repeat business.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Goliath Consulting

DECEMBER 12, 2024

Hiring professional security personnel for peak hours can deter theft and disruptive behavior. For special events, consider hiring temporary staff trained in crowd management. Adding motion sensors and alarms enhances security and deters break-ins, especially during non-business hours.

Bar 195

Bar Cash Management Seasonal Menu Restaurant Law 195

Modern Restaurant Management

JULY 11, 2022

In today’s market, it seems that just about every restaurant is hiring. In fact, three out of five restaurant hiring managers say their biggest challenge is no-shows at interviews. While screening candidates takes time, hiring software makes it easier. Interview (and Hire) Fast. Reduce No-Shows.

Hiring 515

Hiring Email Marketing Communication Customer Service 515

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

JULY 22, 2022

While attracting and connecting with top talent can be a difficult task for quick serve restaurants, there are many tools and solutions that recruiters and hiring teams within the food service industry can leverage to overcome staffing shortages today. Intelligent Messaging.

Technology 450

Technology Recruiting Email Marketing Hiring 450

Modern Restaurant Management

MAY 21, 2020

Take the Flights restaurant , for example: Partnering up with the Los Gatos Chamber of Commerce, Flights started ‘Feed the Need Bay Area’ to leverage accounting support and marketing talent so that they could support the Bay Area community. Hire Specialists. Have a Marketing Plan for Reopening.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

MARCH 20, 2020

We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025. Following suspicious email links and attachments, for example, falls precisely into that definition.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchise 540

Modern Restaurant Management

SEPTEMBER 27, 2021

A technical, operational, and marketing transformation needed to happen, and it couldn’t happen fast enough. It used to be that winning on customer engagement hinged mostly on hiring the right restaurant staff members and training them to deliver great service. The results are profound.

Mobile Ordering 496

Mobile Ordering Email Marketing Online Ordering Website Management 496

7 Shifts

AUGUST 18, 2024

You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

MAY 1, 2023

This data is highly valuable on the black market and can be used for identity theft, fraud, and other criminal activities. Cybercriminals use a variety of tactics to target restaurants, including: Phishing attacks : Phishing attacks involve sending fraudulent emails or messages to trick employees into providing sensitive information.

Insurance 508

Insurance Employee Relations Email Marketing Customer Experience 508

Modern Restaurant Management

MARCH 11, 2025

With a growing number of technology providers entering the market in recent years, restaurant operators have also become more discerning as they manage already tight budgets. One of the easiest ways to reduce hiring friction is by streamlining the application and interview process. The biggest shift?

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Restaurant Business

JUNE 23, 2025

Immigrants Exclusive Content Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Tech Check: These six terms are popping up more often in industry conversations, providing a glimpse at the next wave of trends.

Leadership 198

Leadership Food Supply 2025 Kitchen Safety 198

Goliath Consulting

SEPTEMBER 24, 2024

Hiring a consultant can be one of the smartest investments you make for your restaurant, whether you’re launching a new venture or looking to revitalize an existing one. According to Toast , they should offer expertise in “restaurant concepts, operations, staffing, menu development, financial planning, design, marketing, and more.”

Hiring 195

Hiring Front of House Loyalty Program Email Marketing 195

Restaurant Business

JUNE 25, 2025

Signaling change to come, Panera Bread on Wednesday announced the hire of Nikka Copeland as the new senior vice president of the newly created office of transformation & strategy. By Lisa Jennings on Jun. 25, 2025 Facebook Twitter LinkedIn Panera CEO Paul Carbone is promising a three-year turnaround. Photo: Shutterstock.

Leadership 225

Leadership Fast Casual 2025 Casual 225

Modern Restaurant Management

AUGUST 1, 2022

In a tight labor market, restaurants are struggling, with many reducing hours or even closing due to staff shortages. While in other industries it’s common to have a dedicated HR or recruiting team, in the restaurant business, general managers typically handle hiring and training as well, on their own. Recruiting is an art.

Recruiting 508

Recruiting Email Marketing Inventory Training 508

7 Shifts

OCTOBER 23, 2020

Here are a few things to consider: The pros and cons of the DIY approach to restaurant website design Pros: Making your own website for your restaurant is much more affordable than hiring professional help. Hiring a website designer or developer usually starts at $1k to customize a template or $10k to build a completely custom website.

Website Management 370

Website Management Online Ordering Hiring SEO 370

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Do I have the budget to hire a web development team? This rise in digital interactions has made it critical for restaurants to have well-designed websites.

Design 397

Design Online Ordering Social Media Website Management 397

ChowNow

APRIL 15, 2025

As you know, theres no shortage of labor challenges: Rising hourly wages driven by minimum wage hikes Persistent employee turnover High training costs for new hires Payroll taxes and employee benefits So how do you reduce labor costs without burning out your team or sacrificing customer service?

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

7 Shifts

AUGUST 5, 2020

How do you market food delivery and takeout? Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? How do you market food delivery and takeout? People may not read all of your emails, so it’s okay to talk about your takeout offerings over multiple emails.

Delivery 341

Delivery Food Email Marketing Front of House 341

ChowNow

MARCH 14, 2025

Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged. Marketing and Customer Engagement Even the best-run restaurant wont thrive if no one knows about it.

Operations 195

Operations Management Management Front of House 195

Restaurant Business

JUNE 27, 2025

That led to selling bagels at farmers markets. The first three hires were software engineers that helped create a proprietary tech stack for the bagel shops. “In and Bruegger’s, Jeff sees a world of opportunity for bagels made better, especially in markets he sees as “bagel deserts.” We’d sell out. We went full bagel,” he said.

Fast Casual 173

Fast Casual Franchise Franchising Leadership 173

The Rail

DECEMBER 2, 2024

The global online food delivery market size was valued at USD 221.65 The graph below illustrates how these models interact within the market: 1. Customer data management for targeted promotions and personalized marketing. This substantial difference reflects variations in living costs and market conditions across regions.

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. This information can then influence your marketing initiatives. It also gets rid of those frustrating sticky notes all over your POS.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

Indoor Media

AUGUST 26, 2020

Auto repair email marketing is a great tool to help you do that. Quality customers make your shop thrive, and auto repair email marketing gives you direct access to their inboxes. You don’t want to send emails just for the sake of sending them, so we’ll show you how to best approach it. Constant Contact.

Email Marketing 113

Email Marketing Marketing Loyalty Program Coupons 113

Culinary Cues

NOVEMBER 20, 2020

It seems that every time I check my email or flip through postings in social media – there is another restaurant, food business, or culinary school preparing to close their doors. Restaurants will need to respond, and they will. [] Profitability and Challenges with the Labor Market Will Eventually Find Common Ground.

Social Media 508

Social Media Education Email Marketing Healthcare 508

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. Financial and Marketing Strategies 7. Staff Management 1.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

OCTOBER 9, 2019

That’s why digital marketing is so important. Read on to learn more about creative digital marketing ideas you can get started on today. Have your social media account slugs displayed on marketing material inside the restaurant to make it easier for the customer to mention you on social media.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284