Modern Restaurant Management

FEBRUARY 27, 2024

Inaccurate business listings can have a substantial impact on brand loyalty, according to the first release of SOCi Inc.'s 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants. Nearly two-in-three (63 percent) have encountered inaccuracies in business listings on major platforms such as Google, Facebook, and Instagram.

Online Ordering 189

Online Ordering Consumer Goods Customer Service Customer Experience 189

Crunchtime

FEBRUARY 27, 2024

Chances are, you’ve probably heard of brands like Chipotle, Domino’s, Dunkin’, Five Guys, and P.F. Chang’s. But what you may not know, is that behind the scenes, those brands, and 500+ more , run their operations on Crunchtime. From inventory and labor to learning and operations execution, our products support the unique needs of the foodservice industry.

Inventory 122

Inventory Operations 122

EATER

FEBRUARY 27, 2024

Getty Images Probably not, but Wendy’s thinks so Have you ever been eating a cheeseburger and fries, procured from a drive-thru, and wondered “Wow, I wish I could pay even more for this incredibly mediocre lunch?” If so, you’re in luck! Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025.

Pricing 133

Pricing Food Loyalty Program 2025 133

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. Here are some tips and tools to help you get started. What’s mobile marketing? Mobile marketing is promoting your business on customer’s mobile devices like phones, tablets, and other handhelds.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

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Leadership

EATER

FEBRUARY 27, 2024

Kroger and Albertsons own more than 5,000 supermarkets across the country. | Elijah Nouvelage/Getty Images Earlier this week, the FTC filed a lawsuit alleging that the deal would eliminate competition and raise grocery prices It’s likely that the place you shop for groceries every week is owned by one of two companies — Kroger, or Albertsons. Together, these two corporate behemoths own more than 5,000 supermarkets across the country, including regional chains like King Soopers, Harris Teeter, Sa

Restaurant Law 92

Restaurant Law 2023 Consumer Goods Back of House 92

Restaurant Business

FEBRUARY 27, 2024

The pizza delivery chain added the largest number of new operators in 15 years in 2023. All of them started as delivery drivers or other employees within the system.

2023 113

2023 Delivery Operations 113

SpotOn

FEBRUARY 27, 2024

After the austerity and hibernation of the first couple months of the year, the spring season brings ample opportunities to fill tables and reach new customers. Preparing for major events and holidays, like Easter weekend, can help save your restaurant from chaos and make the most out of a holiday synonymous with the brunch rush. Whether you're serving the post-church crowd, or serving as the backdrop for a family tradition, delight guests with these easter promotion ideas.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Restaurant Business

FEBRUARY 27, 2024

The Mediterranean fast casual is planning to enhance restaurant ambiance to make locations more inviting for dine-in. Also steak is coming to the menu.

Casual 109

Casual Fast Casual Dine-in Menu 109

Sante

FEBRUARY 27, 2024

?? Exciting news! We are thrilled to announce the 2024 Santé Wine & Spirits International Awards! This year, our esteemed Continue Reading The post Announcing the 2024 Santé Wine & Spirits International Awards appeared first on Santé Magazine.

2024 258

2024 Magazine 258

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Sculpture Hospitality

FEBRUARY 27, 2024

If you're part of the restaurant and bar industry, you know all too well the long hours and intense demands that come with the territory. But what if there's a light at the end of this gruelling tunnel?

Franchise 131

Franchise Franchising Hospitality Bar 131

EATER

FEBRUARY 27, 2024

A luxury Martini now costs more than $40 at top cocktail bars. Are bars cashing in on our love for the drink, or is there more to the trend?

Bar 134

Bar 134

Restaurant Business

FEBRUARY 27, 2024

Nearly 200,000 customers may have had personal information swiped, according to the buffet chain. Meanwhile, at least 11 parties are recruiting potential victims for legal action against the brand.

Recruiting 113

Recruiting Information Technology 113

Revel Systems

FEBRUARY 27, 2024

Learn how to build an employer brand that attracts the best employees despite a labor shortage with intelligent recruitment branding and value marketing.

Recruiting 52

Recruiting Marketing 52

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Restaurant Business

FEBRUARY 27, 2024

The Bottom Line: The burger chain mentioned last week that it would test the pricing strategy sometime next year. Consumers frustrated with prices reacted swiftly.

Pricing 113

Pricing 113

Restaurant Business

FEBRUARY 27, 2024

The coffee brand and Workers United, the parent of Starbucks Workers United, have pledged to hammer out a framework for collective bargaining.

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120

Restaurant Business

FEBRUARY 27, 2024

All 51 units of China Coast went dark on the same Tuesday morning. But that didn't stop its parent from considering other entries into the Asian market.

Marketing 113

Marketing 113

Restaurant Business

FEBRUARY 27, 2024

Known for his work with Wolfgang Puck Worldwide and Thomas Keller Restaurant Group, Essa is tasked with helping the casual-dining concept grow around the world.

Casual 109

Casual Leadership 109

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Restaurant Business

FEBRUARY 27, 2024

A federal court in January awarded the distributor $15 million for unpaid bills after saying the rotisserie chicken chain disregarded the litigation.

Marketing 109

Marketing Food 109

Restaurant Business

FEBRUARY 27, 2024

The chain is partnering with the iconic Mexican seasoning blend to spice up a taco, snack and beverage, all in test at one California location.

Menu 109

Menu Beverage Food 109

Restaurant Business

FEBRUARY 27, 2024

The Chicago-style fast casual opened 12 new restaurants in 2023, a record number, and said same-store sales rose 5.7% during the year.

Catering 109

Catering Fast Casual 2023 Casual 109

Restaurant Business

FEBRUARY 27, 2024

Julie Masino wants to accelerate the family dining chain's rejuvenation efforts and menu evolution.

Menu 109

Menu Leadership 109

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food