Modern Restaurant Management

MAY 12, 2023

Maintaining a community focus was important to Grégoire Jacquet when he founded Grégoire more than 20 years ago. He made sure to recognize customers and address them by name and remember their orders. This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. Jacquet now want his franchisees to learn from his example and keep conne[link] to their customers and community.

Franchise 251

Franchise Franchising Customer Service Fast Casual 251

Restaurant Business

MAY 12, 2023

Still run by its founders after 40 years, the fast-casual chain dominates its category and sees plenty of runway ahead.

Fast Casual 307

Fast Casual Casual Operations 307

EATER

MAY 12, 2023

James Beard Foundation In the wake of disqualifying a Birmingham chef, two judges resign and one chef condemns the JBFA’s “woke reasoning” With less than a month until the 2023 medals are doled out, there is major drama happening among committee members and voters for the James Beard Awards. It’s a bit convoluted so stick with me: Restaurant and Chef Committee member Todd Price has resigned.

Audits 290

Audits 2023 Pricing Communication 290

Perfect Daily Grind

MAY 12, 2023

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 8 May International Coffee Organisation to work with European Union on new anti-deforestation regulations. The ICO’s Coffee Public-Private Task Force held a webinar to discuss the new EU deforestation-free regulations, which included 260 coffee professionals and EU representatives.

2023 183

2023 Webinar 2030 Workshop 183

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Crunchtime

MAY 12, 2023

Now more than ever, multi-unit restaurants are accumulating unprecedented amounts of data. For this reason, if you’ve ever created reports across multiple restaurant management software systems, you know that it is an incredibly time-consuming and frustrating process.

Management 113

Management Management 113

Robert Ancill Restaurant Consulting

MAY 12, 2023

Robots are coming to a restaurant near you! How the hell do we design for that?! Turns out there are quite a few things you may not know about restaurant and hospitality design. Today’s guest, Robert Ancill, shares his insight on interior design and architecture for restaurants and hotels, ranging from the psychology of design … Read More The post The Future of Restaurant Design appeared first on Robert Ancill Restaurant Consultant.

Design 78

Design Hotels Hospitality Social Media 78

Apicbase

MAY 12, 2023

As restaurants expand to multiple locations, the challenges they face increase exponentially. They need to maintain consistency, provide excellent customer experience and optimise performance across a growing number of locations. Meanwhile, the market is changing at lightning speed. Some business leaders navigate those challenges noticeably better than others.

Operations 52

Operations Back of House Sustainability Front of House 52

Restaurant Business

MAY 12, 2023

The segment is generating sales like it’s 2019 again, but it hasn’t shaken pre-pandemic traffic problems. That will make future growth hard to come by.

Casual 317

Casual 2019 317

EATER

MAY 12, 2023

Illustration by Lillie Allen / Eater, Photography by Meet Fresh [link]

246

246

Restaurant Business

MAY 12, 2023

The publication won two overall excellence awards, for Website of the Year and Multi-Platform Package of the Year. It won eight awards overall.

Marketing 284

Marketing 284

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

EATER

MAY 12, 2023

Cod’s culinary aspirations go far beyond the fried, newsprint-wrapped staple dish. | Shutterstock To fully understand the white-fleshed fish’s culinary possibilities, author and “seafood evangelist” Barton Seaver wants you to look to its past For most tourists, a visit to the British Isles isn’t complete without a meal of fried fish and fried potatoes, likely eaten off faux newsprint and — if you do it the traditional way — drizzled with malt vinegar.

Sustainability 246

Sustainability Book Take-out Reference 246

Restaurant Business

MAY 12, 2023

Working Lunch: Incoming chief Brandon Johnson has plans to push several measures that would have a big impact on restaurants.

274

274

Robert Ancill Restaurant Consulting

MAY 12, 2023

The future of automation technologies will play a significant role in restaurant automation strategy. However, the Jury is out on the emergence of robots in restaurants. Some individuals view them as a threat to jobs and the ever so important human element of hospitality, while others see them as a cost-saving revolution that will alleviate … Read More The post Robots in Restaurants: A Cost-Saving Revolution or Job Stealing End to Hospitality?

Hospitality 78

Hospitality Technology Blog Marketing 78

Restaurant Business

MAY 12, 2023

The private-equity firm had already made an investment in the buttermilk fried chicken sandwich brand, but now has acquired the remaining equity.

261

261

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

EATER

MAY 12, 2023

Lille Allen/Eater Claire Ptak’s “Love Is a Pink Cake” and “Mary Berry’s Baking Bible” provoke differing views of the state of British baking — and Britain itself Britain is in turmoil. It’s been weird since last fall, when the pound fell to a dramatic low and Prime Minister Liz Truss was ousted from power amid the demise of the country’s longest-reigning monarch.

Book 246

Book Back of House 2010 2005 246

Restaurant Business

MAY 12, 2023

Early reports suggest the burger chain’s test of the sale of the doughnuts has been going well. But Krispy Kreme doesn’t have the capacity to serve the entire brand.

Serving 261

Serving 261