Apicbase

AUGUST 25, 2023

Digitisation is more than introducing new technology; it requires a digital mindset – a new way of thinking that changes how restaurants operate. Historically, restaurant operators have (often) been resistant to change. Many aspects of this industry have remained unchanged for centuries. This is in stark contrast to just about every other industry. From multinational corporations to local bookshops, they have undergone multiple changes in their business models and the ways they operate.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Modern Restaurant Management

AUGUST 25, 2023

Today’s restaurant operators and managers should recognize the importance that music plays in creating an inviting atmosphere. Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent.

Design 166

Design Front of House Back of House Customer Experience 166

Food Business

AUGUST 25, 2023

Line abandonment falls into an operational topic, which is Pillar 3, in the Six Pillars of a Successful Business. How does it happen? In the restaurant industry customers leave a line before completing their intended transaction, which in this case would be ordering their food and dining at the restaurant. This phenomenon can occur in various contexts, such as waiting in line to place an order, waiting for a table to become available, or waiting to pay the bill.

Customer Service 130

Customer Service Customer Experience Food Order Seating 130

Modern Restaurant Management

AUGUST 25, 2023

Commercial ice machines are an indispensable part of various businesses, including restaurants, hotels, and bars. While many factors contribute to the efficiency and performance of these machines, the quality of the water used plays a significant role. The water composition in different cities can vary greatly, and this can have a profound impact on the functionality and lifespan of commercial ice machines.

Hotels 160

Hotels Customer Service Reference Supplies 160

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Leadership

Buzztime Business

AUGUST 25, 2023

The future is bright for Buzztime we continue to build experiences that bring guests into bars and keep them coming back. This fall we are bringing back one of our most popular features in QB1 and will continue to bring new and engaging experiences to our Bar Buddies. Join us for a webinar on Wednesday, September 6th at 1 pm ET / 10 am PT to hear about Buzztime can bring to your location now and into the future.

Bar 148

Bar Webinar Entertainment Customer Experience 148

Buzztime Business

AUGUST 25, 2023

QB1 is back and Bar Buddies are clamoring for bars and restaurants in their area to play this revived Buzztime experience. Join us for a webinar on Wednesday, September 6th at 1 pm ET / 10 am PT to hear about what QB1 is, how it helps retain customers, and how it can convert those customers into regulars. The webinar will run between 30 minutes and 1 hour with our Head of Sales, Jeff Van Slyke, going over the different features as well as what a product like this can do to improve check size and

Webinar 113

Webinar Customer Experience Bar Entertainment 113

Restaurant Business

AUGUST 25, 2023

The cuts are designed to boost speed and simplify operations. They follow years of menu expansion at the bakery-cafe giant.

Menu 98

Menu Design Operations 98

Get Beyond

AUGUST 25, 2023

Processing and keeping track of healthcare payments can be a drain on an office’s resources. From manually onboarding new patients, tracking payments, and properly monitoring payments, the process can be tedious, if not challenging for a medical practice to keep track of. But, in an era driven by technological advancements, the healthcare industry is rapidly embracing digital solutions to streamline and enhance the patient experience.

Healthcare 52

Healthcare Management Management Information 52

Restaurant Business

AUGUST 25, 2023

The retail giant will now start delivering hot rotisserie chickens, in original and lemon-pepper flavors.

Delivery 98

Delivery Retail Operations 98

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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EATER

AUGUST 25, 2023

The Aperol Spritz is no longer the simple aperitivo drink, at least on TikTok, where orange Poppi and sherbet are now in the mix.

96

96

Restaurant Business

AUGUST 25, 2023

The Bottom Line: The 22-year-old private equity firm has been involved in many of the industry’s biggest deals, especially in recent years. And Subway isn’t even the biggest.

Food 98

Food 98

Aaron Allen & Associates

AUGUST 25, 2023

Cada restaurante sangra, la cuestión es simplemente dónde y cuánto. Así como los bancos y los gobiernos ocasionalmente realizan pruebas de estrés para modelar escenarios y validar la estabilidad de sus sistemas bajo presión, las cadenas de restaurantes (y sus inversores) deben esforzarse por presionar objetivamente los estado de resultados de los restaurantes (pérdidas y ganancias o P&L, por sus iniciales en inglés), con mayor rigor y frecuencia.

Marketing 52

Marketing 52

Restaurant Business

AUGUST 25, 2023

A majority of employees no longer have to vote 'yea' in certain circumstances for the whole staff to become part of a union.

98

98

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

EATER

AUGUST 25, 2023

Cartons of branded ice cream flavors at the Ice Cream Project. | Anya Hindmarch As the summer season draws to a close on performative, branded ice cream, London’s Ice Cream Project takes the genre to its logical conclusion: self destruction It’s easy to read about a fashion designer opening an ice cream pop-up in a superrich neighborhood, full of flavors dedicated to brand-name condiments and pantry ingredients like Heinz Ketchup and Maldon salt, and scream — not for ice cream, but for death.

License 98

License Small Business Design Advertising 98

Restaurant Business

AUGUST 25, 2023

Executive Summary: A roundup of high-level job changes in the restaurant business includes changes for Wendy’s and McDonald’s.

Leadership 98

Leadership 98

EATER

AUGUST 25, 2023

Conservas work great as a pantry staple, but as the pricey centerpiece of a fancy charcuterie board? I’ll pass. | David Neimanis/Eater NY Can we all admit that tinned fish is just okay? If you spend any amount of time on food internet, you’ve likely been inundated with tinned fish content, whether the “tinned fish date night” videos are dominating your TikTok For You page or your own friend group’s dinner parties have been infiltrated by these oily little tins of mackerel and tuna.

Food Order 98

Food Order Travel Pricing Food 98

Restaurant Business

AUGUST 25, 2023

As restaurant chains lean into nostalgia marketing, they’re tasked with making sure old concepts seem fresh and new.

Marketing 98

Marketing 98

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring