7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. 2020 was a year that the restaurant industry won’t soon forget.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

MAY 28, 2020

Recent surveys show that Americans are less likely now to visit restaurant locations, order takeout or get food delivered to them. They have focused on mobile, the device near and dear to all of us. Why Is Mobile Ideal? Mobile devices have gone from being the second screen to now the main screen in the house.

Mobile Ordering 167

Mobile Ordering Point of Sale Back of House Download 167

Focus POS

JUNE 9, 2020

Over the past decade there has been a rise in popularity of mobile devices in consumers’ everyday lives. From mp3 players and mobile phones, to laptops and tablets there is no doubt these devices have led a technology evolution. . Download our ebook: Pandemic Survival, Recovery and Preparedness Guide for Restauranteurs .

POS 151

POS Mobile Ordering Online Ordering Download 151

7 Shifts

JUNE 4, 2021

Break-even point. Sales per labor hour. You can now determine what percentage this is off your overall sales to get a picture of your restaurant's financial health. Business is often a game of numbers, and restaurants are no exception. If it's not measured, it won't be managed. Table of Contents: Cost of Goods Sold.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

APRIL 22, 2022

However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices. Voice Ordering to Ease Restaurant Interactions. In-app pre-ordering solutions to help with food waste.

Technology 193

Technology Mobile Ordering Customer Service Food Order 193

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 187

Loyalty Program Online Ordering Cash Management Point of Sale 187

Modern Restaurant Management

FEBRUARY 1, 2022

Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic. Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic.

2022 202

2022 2030 Food Supply Recruiting 202

Modern Restaurant Management

MAY 12, 2021

There are two new digital technologies available for restaurants to automate the ordering process that owners need to understand. PWAs are web-based experiences that appear like a mobile app but require no user download. In this case, users can place their orders through SMS or Whatsapp. Yes, certainly.

Online Ordering 127

Online Ordering Food Mobile Ordering Loyalty Program 127

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Next Restaurants

APRIL 15, 2022

When it comes to ordering food online, website design is that much more important. . That said, let’s take a look at a few web design tips that will help you boost sales. Optimize for Mobile Devices . Mobile devices account for 60% of all digital restaurant orders. Moreover, given that mobiles generate 54.4%

Online Ordering 108

Online Ordering Design Ordering Mobile Ordering 108

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards.

Food 186

Food Food Safety Front of House Fast Casual 186

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS system. This guide will help you get the information you need to make an informed decision as you choose the right iPad point-of-sale system for your business.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Lavu

OCTOBER 24, 2022

For restaurants, the most used frictionless payment types are: contactless pay, mobile and digital wallets, and in-app payments. It uses NFC (near field communication) technology, a radio frequency that allows a card or device to communicate wirelessly with a point-of-sale (POS) system.

Mobile Ordering 78

Mobile Ordering POS Customer Service Online Ordering 78

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 101

Mobile Ordering Customer Service Food Order Online Ordering 101

Modern Restaurant Management

APRIL 27, 2021

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics. But they lacked a piece of technology to manage it.

Ordering 144

Ordering Mobile Ordering Customer Service Customer Experience 144

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Lavu

SEPTEMBER 6, 2022

Using a powerful dashboard, merchants have access to detailed sales analytics, allowing them to track volume, payments per hour/day, average payments and tips, as well as payment methods. 68% of people surveyed at restaurants using Up ‘n go said they would return to a restaurant because of Up ‘n go. Khatri, CEO of Lavu.

Point of Sale 78

Point of Sale Customer Experience POS Mobile Ordering 78

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Specialized Marketing.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 169

2020 Mobile Ordering Point of Sale Fast Casual 169

Modern Restaurant Management

MARCH 16, 2021

With cloud-based, mobile-friendly solutions, the change can be relatively simple, with no cumbersome hard-wiring or expensive new hardware needed. we’ve learned a great deal about the features restaurant operators now find critical to their successful operations: QR-Based, Contactless Ordering and Payment.

POS 106

POS Mobile Ordering Online Ordering Cash Management 106

Restaurant365

JANUARY 7, 2020

The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce? Overview of How Employee Mobile Apps Have Improved Restaurant Management. Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Tableo

JUNE 30, 2023

POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays. Streamlining the order process reduces errors, improves order accuracy, and enhances overall operational efficiency.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Restaurant Engine

MARCH 13, 2024

You can download a free app checker. Incorporating food service trends brings in returning customers to see what’s new. One way to stay ahead of the competition and move your restaurant forward from year to year is to stay on top of trends. In this article, we take a broad look at food service trends to know in 2024.

2024 52

2024 Food Compost Front of House 52

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

Mobile Ordering 137

Mobile Ordering Certification Loyalty Program Kitchen Safety 137

Bingage

APRIL 14, 2021

We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales. Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. It’s not just young people driving sales in US. " Remarkable Resiliency. The key to the industry's recovery will be the strength of each daypart. foodservice industry.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Online ordering. Cloud-based POS is especially important.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

The Restaurant Times

OCTOBER 28, 2021

Customers also want to be able to order delivery and takeaway. Moreover, these solutions serve as a link between the Point-of-Sale (POS) and the kitchen, making order management and sequencing easier. . Point of Sales (POS) System . Kitchen Display System . Contactless Payments .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Touch Bistro

MAY 26, 2021

In 2019, research by BRP Consulting found that 38% of dining experiences now involve smartphones or mobile devices. And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. Progressive Web Apps vs Native Mobile Apps. Progressive Web Apps.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Restaurant365

DECEMBER 2, 2019

Manual inventory control can be streamlined with counting on a tablet or mobile device. Other inventory management tasks such as automatic inventory tracking via point of sale system (POS) integration can also be automated. Controlling your food costs. Adjusting your menu and recipes for maximum profitability.

Management 97

Management Management Point of Sale Inventory 97

Izettle

FEBRUARY 25, 2021

But behind the acronyms lie incredible solutions to help you manage your business and increase your sales. If so, it’s definitely time to upgrade to new solutions and watch your sales skyrocket. EPOS stands for “Electronic Point of Sale”. The cash register held money, recorded sales transactions and gave change.

Cash Management 52

Cash Management Point of Sale POS Mobile Ordering 52

Aaron Allen & Associates

AUGUST 24, 2022

Pizza Promotion Taking a Political Stance Texas pizza chain, Pizza Patron, took a unique approach to pizza marketing when they offered customers a free pizza if they placed their orders entirely in Spanish. Here are some of the most effective pizza marketing campaigns the global pizza industry has seen. Using Technology to Generate Buzz U.S.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52