7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. 2020 was a year that the restaurant industry won’t soon forget.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Focus POS

JUNE 9, 2020

Over the past decade there has been a rise in popularity of mobile devices in consumers’ everyday lives. From mp3 players and mobile phones, to laptops and tablets there is no doubt these devices have led a technology evolution. . Download our ebook: Pandemic Survival, Recovery and Preparedness Guide for Restauranteurs .

POS 151

POS Mobile Ordering Online Ordering Download 151

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

MAY 12, 2021

There are two new digital technologies available for restaurants to automate the ordering process that owners need to understand. PWAs are web-based experiences that appear like a mobile app but require no user download. Users would scan a QR code or click an online link to open the PWA. Yes, certainly.

Online Ordering 145

Online Ordering Food Mobile Ordering Loyalty Program 145

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. And for good reason.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards.

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

FEBRUARY 1, 2022

Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic. Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

APRIL 27, 2021

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics. But they lacked a piece of technology to manage it.

Ordering 171

Ordering Mobile Ordering Customer Service Customer Experience 171

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 119

Mobile Ordering Customer Service Food Order Online Ordering 119

Lavu

OCTOBER 24, 2022

For restaurants, the most used frictionless payment types are: contactless pay, mobile and digital wallets, and in-app payments. It uses NFC (near field communication) technology, a radio frequency that allows a card or device to communicate wirelessly with a point-of-sale (POS) system.

Mobile Ordering 78

Mobile Ordering POS Customer Service Online Ordering 78

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. . "Across Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. It’s not just young people driving sales in US. " Remarkable Resiliency.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Specialized Marketing.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

MARCH 16, 2021

With cloud-based, mobile-friendly solutions, the change can be relatively simple, with no cumbersome hard-wiring or expensive new hardware needed. we’ve learned a great deal about the features restaurant operators now find critical to their successful operations: QR-Based, Contactless Ordering and Payment.

POS 110

POS Mobile Ordering Online Ordering Cash Management 110

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Bingage

APRIL 14, 2021

We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales. Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Tableo

JUNE 30, 2023

POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays. Streamlining the order process reduces errors, improves order accuracy, and enhances overall operational efficiency.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Online ordering.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Restaurant Engine

MARCH 13, 2024

You can download a free app checker. Incorporating food service trends brings in returning customers to see what’s new. One way to stay ahead of the competition and move your restaurant forward from year to year is to stay on top of trends. In this article, we take a broad look at food service trends to know in 2024.

2024 52

2024 Food Compost Front of House 52

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Lavu

SEPTEMBER 6, 2022

Using a powerful dashboard, merchants have access to detailed sales analytics, allowing them to track volume, payments per hour/day, average payments and tips, as well as payment methods. 68% of people surveyed at restaurants using Up ‘n go said they would return to a restaurant because of Up ‘n go. Khatri, CEO of Lavu.

Point of Sale 78

Point of Sale Customer Experience POS Mobile Ordering 78

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

ChowNow

NOVEMBER 4, 2020

Emily Plotkin : Normally, when we have conversations with our clients, whether they’ve just started with us or have been a partner of ours for years, we always speak about online ordering as a certain aspect of their business. For example, I had a client who wanted to drive weekday orders by capitalizing on mobile app downloads.

Online Ordering 78

Online Ordering Mobile Ordering Seasonal Menu Social Media 78

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. Return to on-premise.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Restaurant365

JANUARY 7, 2020

Unengaged employees can be a recipe for disaster, especially when poor service can trickle into online reviews that affect your restaurant’s reputation. The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce? Tips for Hiring Millennials.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Aaron Allen & Associates

AUGUST 24, 2022

Pizza Promotion Taking a Political Stance Texas pizza chain, Pizza Patron, took a unique approach to pizza marketing when they offered customers a free pizza if they placed their orders entirely in Spanish. Here are some of the most effective pizza marketing campaigns the global pizza industry has seen. Using Technology to Generate Buzz U.S.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Restaurant365

NOVEMBER 19, 2019

With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). By integrating POS system with an accounting and scheduling platform, labor and sales data can be used for smart forecasting. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Deliverect

AUGUST 15, 2020

That’s why choosing the right ordering partner is a key decision for restaurateurs. Online ordering is growing rapidly to the point where today if your restaurant isn’t online, you are missing out on a massive revenue stream. POS providers offering ordering services. Here are the biggest players by category.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Izettle

FEBRUARY 25, 2021

But behind the acronyms lie incredible solutions to help you manage your business and increase your sales. If so, it’s definitely time to upgrade to new solutions and watch your sales skyrocket. EPOS stands for “Electronic Point of Sale”. The cash register held money, recorded sales transactions and gave change.

Cash Management 52

Cash Management Point of Sale POS Mobile Ordering 52

Restaurant365

DECEMBER 2, 2019

Manual inventory control can be streamlined with counting on a tablet or mobile device. Other inventory management tasks such as automatic inventory tracking via point of sale system (POS) integration can also be automated. Controlling your food costs. Adjusting your menu and recipes for maximum profitability.

Management 97

Management Management Point of Sale Inventory 97

Izettle

FEBRUARY 25, 2021

But behind the acronyms lie incredible solutions to help you manage your business and increase your sales. If so, it’s definitely time to upgrade to new solutions and watch your sales skyrocket. EPOS stands for “Electronic Point of Sale”. The cash register held money, recorded sales transactions and gave change.

Cash Management 52

Cash Management Point of Sale POS Customer Service 52