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Customer Retention Secrets Every Restaurant Should Know

The Rail

By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant. Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones.

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EFFECTIVE LEADERSHIP WHEN IT SEEMS TO BE IN SHORT SUPPLY

Culinary Cues

I am a concerned spectator at a time when everything seems to be in question and every one of us lives on the edge. We fear, we adjust, we cope, and then there comes a time when our coping mechanism comes into real question. This is when leadership is most needed. It is not possible to truly lead those with whom you can’t relate.

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MRM Research Roundup: Labor Struggles, Holiday Habits, and Food Truck Trends

Modern Restaurant Management

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. Cashiers came in third place taking up seven percent of all open roles. percent in 2018.

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Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

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Optimizing Your Restaurant Staffing and Onboarding for a Successful Recovery

Restaurant365

As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery. Recruiting where your potential employees are searching.

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Why the Restaurant Staffing Shortage is Becoming a Bigger Issue

Black Box Intelligence

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. The staffing shortage is just one roadblock to the recovery of the restaurant industry.

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Restaurant Industry Growth Trends to Know in 2021

Black Box Intelligence

For instance, many restaurants are using dining space as a staging area for delivery orders. And should they make permanent modifications to the dining area? In order to pivot correctly, restaurants need to continue to stay up to date with off-premise dining trends. The good news: consumers are excited to eat out again.

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