ChowNow

JULY 11, 2025

When going through the ordering process, diners want three things: Speed Ease Clarity Your menu categories have more to do with delivering on those expectations than you might think. On the flip side, a cluttered or confusing category setup can overwhelm guests, slow down ordering, and lead to missed sales opportunities.

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Menu Dietary Restrictions Seasonal Menu Online Ordering 195

ChowNow

JANUARY 30, 2025

Restaurant branding is not easy, but when done correctly, the reward is a packed dining room every night with a steady stream of to-go orders out the side door. Next time its busy, look around your dining room and ask yourself, What do I see? Is it families, blue-collar workers, business people, hipsters, older generations?

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. Cloud kitchens, in particular, enable restaurants to lower setup and operational costs, making them an attractive business model. Real-time order tracking. Order assignment and status updates.

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Delivery Food Loyalty Program Food Order 147

ChowNow

APRIL 4, 2025

Instead of giving up control to outside platforms, some restaurants are shifting to a more direct approach: first-party ordering. This means customers place orders through your own website or appnot a third-party platform. First-Party vs. Third-Party Ordering: Whats the Difference? What is third-party ordering?

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ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. A restaurant target market is the specific group of customers your restaurant is designed to attract. Climate & Seasonality: Does the weather impact what people order or when they dine out? Why does this matter?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

MAY 30, 2025

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion in 2024 and is anticipated to rise at a CAGR of 3.74

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Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

JULY 18, 2025

Once you have your CLV, you can then use it to guide your marketing budget, set realistic revenue goals, and prioritize the guests who drive your business. Instead of focusing on a single order or check size, CLV zooms out. One diner comes in once, orders a $20 pie, and never returns. Let’s say you run a neighborhood pizza shop.

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Loyalty Program Online Ordering Customer Experience Customer Service 195

ChowNow

MARCH 27, 2025

One way to offset costs and give you more breathing room for pricing is by encouraging guests to place orders through direct website ordering. Choosing the right menu pricing method is crucial for setting prices that align with your business goals and customer expectations. And value doesnt stop at the plate.

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Pricing Menu Point of Sale Customer Experience 195

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. Provide digital menus or physical copies that are clear and well-designed. Offer convenient payment optionswhether through mobile apps, contactless payments, or traditional methods.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. Aside from price, menu engineering also involves looking into its design. You can also bundle drinks with appetizers or small bites to encourage higher-ticket sales.

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ChowNow

APRIL 25, 2025

Its more than just designing a cool logo, picking a catchy name, and slapping it on everything. Its the sum of everything about your restaurant, from your menu design and decor to the tone you use when replying to comments on social media or greeting customers walking through the door. But how to brand a restaurant isnt always clear.

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Mobile Ordering Social Media Email Marketing Customer Experience 195

ChowNow

MAY 2, 2025

Choose a User-Friendly Email Platform The best email marketing tools make it easy to design, send, and track your newsletters without needing any sort of technical skills. Choose an online ordering system that helps you collect emails, and ask in-person diners if theyd like to join your list when they pay.

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Email Marketing Loyalty Program Social Media Seasonal Menu 195

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

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Marketing Loyalty Program 2024 2025 221

Lavu

JULY 18, 2025

Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. In this post, we’ll explore five essential POS features designed to reduce wait times and deliver faster, more efficient dining experiences. Below, we explore how each feature works and its impact.

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POS Mobile Ordering Communication Customer Service 60

Lavu

APRIL 4, 2025

With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency. Whether you run a small pub or a high-volume nightclub, the right POS system can simplify operations and boost revenue.

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Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Key Features : Automated stock management, low-stock alerts, recipe costing, and mobile accessibility. Restaurant & Bar Inventory in 3 Easy Steps 1.

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Inventory POS Mobile Ordering Waste 78

The Restaurant Group

JANUARY 26, 2025

Loyalty programs offer dining rewards, creating a bond between customers and your business. Subscription-Based Programs: Customers pay a small fee for perks like monthly dining discounts or personalized dining experiences. Mobile app rewards, gamified loyalty systems, and social media engagement rewards are now common.

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Loyalty Program Point of Sale Mobile Ordering Customer Experience 78

Modern Restaurant Management

JULY 1, 2025

Restaurants are a tough business, with only 50 percent of newly opened restaurants surviving to the five year mark. There are many ways that a restaurant bathroom can be inaccessible, as ADA regulations designed to provide equal access are often not enforced. Herein lies a particular challenge. Currently, 67.6

Mobile Ordering 221

Mobile Ordering Loyalty Program Fine Dining Small Business 221

Lavu

MAY 9, 2025

Finding the best restaurant POS system isnt just about taking ordersits about unlocking smarter ways to run your business. From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. Thats where Lavu leads the way.

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POS Loyalty Program Mobile Ordering Food Truck 78

Lavu

JULY 11, 2025

From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Improved Efficiency: Faster order processing, reduced errors, and better table turnover. Enhanced Security: Built-in safeguards for customer and business data.

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POS Management Management Mobile Ordering 78

Lavu

MAY 30, 2025

Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations. Table turnover rate may vary depending on the type of restaurant, but it is an important metric to track for any restaurant business.

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Seating Mobile Ordering Customer Service Customer Experience 140

Lavu

APRIL 17, 2025

It also streamlines the ordering process, ensuring that every ingredient is purchased and used with purpose. Controls Costs : Optimizes ordering and stock levels, avoiding unnecessary expenses. Enhances Supplier Management : Boosts ordering accuracy and supplier relationships.

Inventory 78

Inventory Food Waste Mobile Ordering 78

Lavu

JULY 3, 2025

Software, as a Service, commonly referred to as SaaS, is a relatively new business model where software is licensed to customers on a subscription-based plan over the internet. Lower Learning Curve Many restaurants’ goal is to grow the business. Unlike traditional models, SaaS platforms can accommodate the growth of a business.

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POS Point of Sale Management Management 78

SpotOn

JANUARY 29, 2025

Driving Innovation: New Product Launches and Enhancements SpotOn’s commitment to continuous innovation has delivered a host of new features designed to streamline operations and enhance guest experiences. reCaptcha v3 Integration: Enhancing fraud prevention on Digital Ordering platforms.

POS 59

POS Marketing Loyalty Program 2025 59

Indoor Media

JANUARY 16, 2025

We know what it takes to transform a local pizza place into a thriving community business. It leaves a lasting impression, creating memories that customers associate with your business. It ensures repeat business and gives customers a reason to talk about you. How do you present your business to the world?

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Website Management Customer Experience Back of House Customer Service 78

Restaurant Clicks

JULY 19, 2025

It remains one of those places that keeps Alabama’s small-town BBQ spirit alive. #29 The chain started small and has grown while staying true to its roots in Central Alabama, especially in Alexander City. The setting is casual and friendly, giving off the kind of small-town feel that many people appreciate.

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Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings."

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

FEBRUARY 28, 2025

Why Lavu is the Best POS System for Pizza Restaurants: Custom Pizza Ordering Made Easy Lavu simplifies complex orders, enabling quarter-by-quarter customization and accommodating unique customer requests. Custom Pizza Ordering Options Handling complex orders is a must for pizza shops.

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POS Dietary Restrictions Online Ordering Delivery 60

Lavu

JUNE 13, 2025

If you think the business cashless trend is crazy, you’re not alone. Of course, it’s essential for most businesses to accept cash payments in some situations. This fosters customer loyalty and allows restaurants to gather valuable data and insights to inform their business strategies. You read that right.

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2025 Cash Management Mobile Ordering Point of Sale 78

Lavu

JULY 18, 2025

Whether you’re running a small café or a multi-location brand, adopting the right scheduling tool can save hours each week and significantly improve team efficiency. Mistakes like this force your business to pay overtime expenses and can reduce your employees’ productivity.

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2025 Mobile Ordering Online Ordering POS 78

Lavu

MAY 23, 2025

Is your staff constantly battling long wait times, confused orders, or slow transactions? Order Errors : Miscommunication between servers and the kitchen leads to costly mistakes. Disconnected Systems : Managing multiple order sources without integration causes confusion. It might not be the teamit could be your tech.

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POS Online Ordering Mobile Ordering Inventory 78

Web Diner

FEBRUARY 21, 2025

Ever wonder why that craft cocktail at your local bar seems irresistible, or why you always end up ordering that premium coffee drink when you meant to get regular brew? ” A San Francisco-based business found that items in this sweet spot enjoy a 25-35% higher selection rate. Orders jumped 42%, and guests happily paid $5 more.

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Menu Back of House Seasonal Menu Design 36

The Restaurant Group

NOVEMBER 20, 2024

Ensure it’s easy to navigate and mobile-friendly. Collaborate with Local Businesses Partner for Cross-Promotions Offer joint deals with nearby shops or services. Being active in the community shows that you’re more than just a business; you’re a neighbor. You’ve got this!

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Loyalty Program Customer Experience Social Media Customer Service 78

Restaurant Engine

JULY 9, 2025

Whether you’re a fine dining establishment branching into takeout or a casual diner expanding to accommodate busy families, launching a successful carry-out program requires more than just putting a “To-Go Available” sign in the window. Your customers need to be able to find your online ordering quickly and easily.

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Loyalty Program Marketing Email Marketing Online Ordering 52

Perfect Daily Grind

JUNE 6, 2025

It also means that coffee can be transported in Flexible Intermediate Bulk Containers (FIBCs, also known as “super sacks”), allowing for more streamlined bulk ordering. The petition asserts that tariffs reaching up to 46% will compromise coffee quality and put small businesses at risk.

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2025 Pricing Café Events 63

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

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Reservations 2025 Marketing Loyalty Program 488