Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. 8 percent say they plan to order more once the pandemic subsides.

2021 170

2021 Loyalty Program Retail Online Ordering 170

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Next Restaurants

FEBRUARY 5, 2020

The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. Post some well-designed photos of your food, accompanied by exquisite details about the food and its preparation and include some personal stories about the dish or its ingredients.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Mobile Apps and Data. Customer loyalty and rewards mean everything in this new information-driven age.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

JANUARY 22, 2021

We are continuing to expand to new locations and introduce new menu items – you never know what we have up our sleeves. Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. ” Fogo de Chão Inks New Deals. .”

Franchise 199

Franchise Franchising 2020 2021 199

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Imagine long wait times stretching customer patience thin, frustrated servers juggling overloaded orders, and the inevitable order mix-ups leading to disappointed diners and lost revenue. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. That’s where tech comes in. We wouldn’t either. The interest goes both ways.

Delivery 52

Delivery Management Management Online Ordering 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. To build your website, follow these four steps: Step 1: Prepare by browsing the Internet for restaurant website design inspiration and finding similar sites. Update Your Online Menu.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Restaurant Engine

AUGUST 9, 2023

You don’t want either of these to slip during busy times or busy seasons. Make sure your customers know this by posting it on your menu or even signs around the restaurant. You can unleash its potential by harnessing its speed, refreshing it if needed, and making sure your online ordering system is up to par.

Compost 52

Compost Recycling Website Management Employee Relations 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

BNG Point of Sale

JUNE 16, 2021

Delicious menu? Maintaining growth in the restaurant business requires more than delicious food and an inviting design; it also means adopting specific and powerful sales strategies. ” is an ideal way to begin the process while also giving your customers a chance to browse your menu offerings. Atmosphere? Why is that?

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Consumers are still very willing to get mobile and visit your stores for pick-up. 15 percent are ordering take out/delivery with alcoholic drinks.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space.

Franchise 165

Franchise Franchising Loyalty Program 2022 165

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. Design large posters to use in your restaurant.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

OCTOBER 17, 2019

Wahlburgers launched a mobile app featuring user-friendly experiences such as online ordering and access to extended member benefits through its WahlClub, the brand’s loyalty rewards program., Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. New App for Wahlburgers. For example: ?

Franchise 69

Franchise Franchising Mobile Ordering Loyalty Program 69

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. A detailed look at Salata’s restaurant design and layout. An inaugural loyalty program (September). Financial requirements.

Franchise 92

Franchise Franchising Loyalty Program Book 92

BNG Point of Sale

AUGUST 27, 2021

Barbecue menu items, such as pulled pork, brisket, and ribs, have been trending in restaurants. Your business can operate from a mobile cart, you can sell your food from a restaurant or store, or you can offer your barbecue services onsite for private and business functions. . Build a loyalty or reward system . Products .

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 353

Operations Management Management Mobile Ordering 353

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Cloud kitchen menu items are optimized for ease of production and reliability of food quality upon delivery. Cloud kitchens are uniquely tech-enabled.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial. Customers skip the line entirely.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless.

2020 126

2020 Mobile Ordering Online Ordering Merchandise 126

Modern Restaurant Management

JUNE 17, 2021

New Design for Freddy's. Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. Customers also have the choice to customize their own creations.

Franchise 140

Franchise Franchising Food Truck Loyalty Program 140

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchise 185

Franchise Franchising Fast Casual Loyalty Program 185

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 192

Kitchen Safety Loyalty Program Delivery Customer Service 192

Modern Restaurant Management

AUGUST 25, 2021

” Differentiating itself in the popular Mexican quick-service segment, Taco John’s prides itself on a unique menu that features delicious, quality-made food. The best is yet to come for Taco John’s!” Its commitment to quality has established the brand as the go-to restaurant in its markets. & Canada. & Canada.

Franchise 165

Franchise Franchising Customer Experience Point of Sale 165

Modern Restaurant Management

MARCH 11, 2020

.” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites.

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 132

Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. The trends for next year are going to be touchless and contactless ordering. Berekk Blackwell, President of Daily Jam.

2021 181

2021 Kitchen Safety Food Safety Mobile Ordering 181