7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. Keeping enough inventory on hand.

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

FEBRUARY 15, 2022

With a tech stack designed to create an efficient online ordering ecosystem, restaurants can feel supported by owned digital ordering channels as a means to reduce dependence on staffing to meet their guests’ needs. The labor crisis has not been limited to just FOH or BOH operations staff.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

APRIL 8, 2020

This kind of design doesn’t have to be monumental or cost an arm and a leg, either. Nori Noodles' FOH cleaning checklist. ” Using visual and psychological cues to affirm to guests that you have gone above and beyond in promoting restaurant cleanliness is going to be key to eliminating these thoughts.

White Paper 531

White Paper Seating Employee Relations Back of House 531

7 Shifts

MAY 1, 2020

Delivery: employ FOH staff to deliver the meal kits to your diners Frequency: will you offer a one-time meal kit designed to last a few meals? Dishes : stick to your restaurant’s theme with the meals—if you’re an italian restaurant, offer homemade pasta dishes. ?? Taco meal kits! ?? A weekly meal kit subscription?

FOH 364

FOH Online Ordering Delivery Food Order 364

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

FEBRUARY 4, 2022

Creating websites with catchy restaurant website design is a long-term solution, although it's a significant investment for many companies. Not only should these restaurants be on the lookout for complaints to address. But, also need to make it easy for guests to request reservations online and review their menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

7 Shifts

OCTOBER 1, 2024

You should also create a cleaning schedule that assigns specific tasks to designated staff members. Staff Your restaurant staff, especially those assigned to the FOH, play a critical role in keeping your customers happy as they eat in your establishment. A well-designed menu is crucial for a smooth dining experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

APRIL 27, 2022

Whether you own a small restaurant (and manage the dining room yourself) or work with a group of managers, make sure that you (or the FOH and BOH managers) are trained to put out the fires that will inevitably come up. No matter how much planning you do in advance, some things will ultimately still go wrong throughout the day.

Management 531

Management Management Customer Experience Reservations 531

Modern Restaurant Management

SEPTEMBER 2, 2020

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) Marked spaces to eat or drink. Tables separated further apart (this will vary based on federal, state and local guidelines). and BOH (including cooks, chefs, etc.).

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Deliverect

AUGUST 20, 2020

It makes sense to locate this next to the kitchen in the FOH area to ensure food is packed up and out the door as quickly as possible after it leaves the kitchen. The extra space afforded by having a purpose-designed packing area will help your staff ensure orders are accurate and complete. Create an order packing area.

Delivery 145

Delivery Design Food Order Online Ordering 145

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Front Of House (FOH)? FOH variables you might not consider include: Decor.

Front of House 88

Front of House Back of House FOH BOH 88

7 Shifts

DECEMBER 16, 2020

We’re investing a lot in our outdoor seating because our whole unique selling point has always been our vibe and our cocktails and the design of the place. Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

SEPTEMBER 20, 2022

These resources are designed to help you excel. FOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. From clopen to FOH to BD and BOH, read on for meanings to the most common restaurant lingo. Welcome to our Employee Resources Hub! Stuff you should know.

FOH 195

FOH BOH Social Media Fine Dining 195

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Restaurateurs will need to be more digitally savvy and relevant to the star power of design and bar rescues that are a hot in media.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. A well-designed restaurant POS system will integrate directly with other tools you’re using, such as task management, tip management, and inventory management.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

AUGUST 4, 2022

In a restaurant, it takes time and effort to build the relationship and break the separation between FOH and BOH, but it is extremely important to know what’s going on, even if you’re not in that position.

Back of House 474

Back of House Front of House Communication FOH 474

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. The report also noted the use of keyloggers, which are programs designed to capture the keys struck on a keyboard.

POS 370

POS Audits Loyalty Program Information 370

Touch Bistro

AUGUST 23, 2021

Whip up a feast for the eyes with restaurant interior design that wows your customers, while building brand recognition and loyalty. The best restaurant interior design creates an atmosphere that’s an extension of your brand and allows you to make a powerful first impression. It’s time to get creative! The added benefit?

Design 129

Design 2021 Front of House Sourcing 129

Squirrel Systems

JUNE 10, 2025

That’s why our Squirrel 11 product is designed to help you manage your operations seamlessly, without ever having to leave the floor. Immediate Changes at Your Fingertips With Squirrel 11, changes made at FOH on the POS take effect immediately, allowing you to adapt to any situation on the fly.

POS 52

POS FOH Front of House BOH 52

7 Shifts

JULY 10, 2020

Ensure that your staff know the common signs and symptoms of COVID-19 so FOH staff can identify any ill guests, and staff can notify management if they or another employee are unwell Make sure you create, publish, and send the schedule to staff well in advance.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

FEBRUARY 7, 2024

The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Square: Widely used in small retail, Square offers a restaurant-specific POS as well.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Lavu

JUNE 20, 2025

Thankfully, one of the newest restaurant technologies available was designed specifically to tackle this problem. In the kitchen, the BOH receives the order, and on the floor, the FOH concentrates on delivering exceptional service or keeping the restaurant clean. With the ease of kiosk-ordering, customers tend to order more.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

7 Shifts

SEPTEMBER 26, 2022

A simple, modern resume template design. Or use a more traditional but easy to read restaurant resume template design for Google Documents. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. These are actual resumes from real restaurant workers, but we changed the names and locations.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Lavu

MAY 2, 2025

POS systems simplify restaurant workflows by improving communication between front-of-house (FOH) and back-of-house (BOH) teams. Features of POS Systems That Improve Kitchen Communication Modern POS systems include tools designed to streamline communication between front-of-house and kitchen staff.

Communication 78

Communication POS Front of House Back of House 78

7 Shifts

AUGUST 20, 2024

Additionally, FOH servers enjoyed a pay raise of around 25% to 30% because the company can cover the floor with six servers instead of 16, allowing staff to earn more every shift. Instead, ask guests to wait in a designated area until their entire party has arrived. The restaurant also saw a 7% to 10% increase in its bottom line.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Hot Schedules

MAY 21, 2020

Designate a single employee per shift—ideally with a clearly identifiable uniform or badge for customers to recognize—to oversee safety and sanitation measures.”. The Paycheck Protection Program, or PPP, is a loan designed to provide a direct incentive for small businesses to keep their workers on the payroll. Don’t forget the 3 Ps.

Back of House 148

Back of House Employee Relations FOH BOH 148

7 Shifts

SEPTEMBER 15, 2020

Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. By sending out your restaurant server closing template to your team members before they start their shift, they will know exactly what’s expected of them.

Management 195

Management Management Download Leadership 195

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? When you apply the principles of menu engineering to your menu, you fuse psychology and design to draw people to the most profitable items on the menu. Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Lavu

JUNE 26, 2025

Your FOH and BOH staff members are also major players. Your FOH staff will be using your POS system, which means they need to process transactions correctly and report their tips. Ensure that your accountant’s software (QuickBooks or another other) integrates with your POS system. Your front-of-house and back-of-house staff.

2025 113

2025 Cash Management Point of Sale POS 113

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. A well-designed restaurant POS system will integrate directly with other tools you’re using, such as task management, tip management, and inventory management.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

NOVEMBER 29, 2022

Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary. Use tools to save stress.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Black Box Intelligence

SEPTEMBER 21, 2021

Workforce data: tracking trends for FOH and BOH staff. Front-of-house (FOH) workers are customer-facing, such as restaurant servers, bartenders and hosts. fewer FOH employees. Is the Future of Restaurant Design Off-Premise Focused? At BBI, workforce intelligence is broken out by role. fewer BOH and 2.8

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

The Restaurant Group

NOVEMBER 19, 2019

Portion control is a responsibility of both FOH and BOH. FOH employees need to charge the correct price for changes in menu items, they also need to verify orders are correct. Bringing out an incorrect order to a table will automatically half your food cost of the sale, if not worse.

Management 68

Management Management FOH Fast Casual 68

Cheetah

JUNE 14, 2021

It’s only going to get harder to find subminimum wage workers who’d be willing to do 12-hour shifts in subpar conditions while denying them the possibility to share in the tips that FOH servers are making. Especially now that the restaurant labor shortage is proving just how essential these BOH workers are to the entire industry.

BOH 148

BOH Back of House Front of House Employee Relations 148

Lavu

FEBRUARY 14, 2020

There are several job functions in both the FOH and BOH and all need detailed appearance standards. With appearance standards, your FOH team is going to make a good first impression. Ask yourself this question and develop guidelines for the FOH team. Technological or design details about your restaurant’s interior design. .

FOH 78

FOH Social Media Restaurant Law Food Safety 78

The Restaurant Times

JANUARY 13, 2021

As the FOH staff spends the most time with the customers, they will naturally be hearing direct feedback from customers. Have a dedicated page on your website; drop printed cards into delivery and take-out bags with revamped design or logo. Feedback from your team can be of immense help in shaping your rebranding strategy.

Marketing 104

Marketing Social Media FOH Customer Service 104