Open for Business

NOVEMBER 21, 2022

Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

2022 208

2022 2030 Food Supply Recruiting 208

Modern Restaurant Management

APRIL 13, 2022

Imagine that your restaurant uses 500 onions a week: with this new technology, once you get down to a certain pre-set amount, an automated order request can be sent out to your supplier to ensure that you receive your next shipment before you run out. food delivery companies brought in roughly $5.5 For reference, the top four U.S.

POS 216

POS Food Supply Mobile Ordering Point of Sale 216

Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard. – Lissa Bowen

2024 124

2024 2040 2023 2013 124

Modern Restaurant Management

OCTOBER 27, 2021

Third-party delivery apps will continue to thrive. These food delivery apps have become a standard part of everyday life. Restaurants have responded to this demand, and more businesses are subscribing to food delivery apps. And based on their current performance, it’s a trend that will remain.

Customer Experience 209

Customer Experience Recruiting Customer Service Delivery 209

Modern Restaurant Management

JANUARY 10, 2022

Trends that accelerated because of COVID and new trends emerging out of the pandemic will begin changing the face of restaurant technology. Pre-pandemic, restaurants were already beginning to move more toward digital technology to better address guest wants and needs. Better Integrations with Other Technology. Move to Mobile.

Back of House 208

Back of House 2022 BOH Front of House 208

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded.

2022 204

2022 Employee Relations Outdoor Fast Casual 204

7 Shifts

JANUARY 31, 2024

Deliveries, payroll, paying vendor invoices, and so on all happen on their own cadence. Oversee incoming deliveries. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Stock incoming inventory.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

FEBRUARY 9, 2021

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind.

2021 240

2021 Hiring Technology Social Media 240

Modern Restaurant Management

AUGUST 23, 2023

To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company. The need for more personalized and technology-driven experiences drives the constant evolution of loyalty programs.

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 195

Loyalty Program Online Ordering Cash Management Point of Sale 195

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 190

2022 Hospitality Loyalty Program Point of Sale 190

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. The Great Resignation is real and it’s hitting the restaurant industry hard.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

MAY 14, 2021

It featured recruitment content and live sessions with Chipotle employees highlighting its benefits, career paths, cooking demos, and more. “Technology isn't necessarily going to help you find an untapped labor market. And there is technology targeted at helping alleviate labor shortages.

Hiring 169

Hiring Employee Relations Recruiting Education 169

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Recruiting the right people and investing in them from day one can save you the hassle of finding new people every 6 months. Plan for Gaps in Your Budget.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. With technology those orders could be processed in seconds. Mobile order and pay can easily slot into your team, and depending on the current set-up, the technology can be in place within just one day.

Mobile Ordering 187

Mobile Ordering Ordering Front of House Guest Recovery 187

Modern Restaurant Management

NOVEMBER 6, 2023

However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires. This influx of new staff is a major stressor in itself.

Management 202

Management Management Hiring Customer Experience 202

The Restaurant Group

OCTOBER 21, 2022

Some restaurants began offering food delivery services and logistics became a big turning point. In the coming years, the following food delivery trends are expected to rise: Third-party food delivery Using in-house delivery fleets Delivery data tracking Tech giant integrations Increase in food delivery subscriptions.

2022 88

2022 Back of House Food Supply Government 88

7 Shifts

JANUARY 31, 2024

Deliveries, payroll, paying vendor invoices, and so on all happen on their own cadence. Oversee incoming deliveries. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Stock incoming inventory.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

APRIL 22, 2021

” But what does this all mean for hiring and recruiting in the restaurant and hospitality space in the near future? And how are restaurants going to compete for the level of talent needed to make a full recovery in 2021? The Shift to Online-First Means Changes to Talent Infrastructure.

Hiring 141

Hiring Food Safety Online Ordering 2021 141

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The proliferation of restaurant technology is no longer limited to internet orders. Restaurant Tech.

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

AUGUST 5, 2020

Creative adaptations such as online reservations, third party delivery options, robot servers, paperless menus, digital wallets and on-demand pay for employees are just a few of the digital transformations that restaurants have adopted in the past couple months. The advancement of technology has greatly accelerated almost every industry.

Recruiting 136

Recruiting Hiring Point of Sale Food Supply 136

Modern Restaurant Management

AUGUST 31, 2021

75 percent of restaurant operators reported that recruiting employees was their top challenge as of June 2021 – the highest level ever recorded. Technology, Outdoor Dining, and Alcohol To-Go Are Here to Stay. Consumers want to see restaurants continue incorporating technology and are keen to continue using outdoor dining.

2021 180

2021 Beverage Leadership Food Order 180

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

JUNE 13, 2023

Accessibility can help with several factors including overall brand growth, new revenue streams and the recruitment of new franchisees. Our Pizza Portal allows us to keep up in such a fast-paced environment, with onsite self-service pickup, order ahead online or through the app, and delivery options. Technology.

Franchise 88

Franchise Franchising Online Ordering Food Supply 88

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Normally, 42 percent of diners expect their pizza to arrive within 30 minutes.

2024 197

2024 Loyalty Program Food Order 2030 197

Restaurant365

APRIL 4, 2022

With more planned stops in cities across the country, the goal is to help industry leaders share their most pressing challenges and opportunities, and discuss how they’re using restaurant technology to meet and exceed them. The Restaurant Industry Is Embracing Restaurant Technology. Here are a few key takeaways from the day: .

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Lavu

NOVEMBER 1, 2023

Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. First, it’s super important to have a smooth and efficient delivery system. By following these tips, restaurants can use food delivery to reach more people and make more money.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

The Restaurant Times

MARCH 13, 2023

However, here are some of the top positions in the back-of-house that you’ll need to recruit for: Kitchen Manager: Ensures other BoH staff carry out their responsibilities and follow protocols. Delivery Driver: They are responsible for delivering packages and food parcels to different locations within a specified period.

Back of House 52

Back of House BOH Front of House FOH 52

Foodable

MAY 21, 2021

In this episode, host Paul Barron chats with Mike LaVitola , the co-founder and chief executive officer of Foxtrot , to explore delivery, expansion possibilities, and the growing private label category. Foxtrot is a tech-savvy chain of corner store cafes built for convenience.

Café 90

Café Fast Casual 2014 Recruiting 90

The Rail

JULY 19, 2022

By Katie Sullivan, Contributor The restaurant industry has changed dramatically over the past few years largely due to factors like new technology, external influences (e.g. 1 - Technology. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Modern Restaurant Management

FEBRUARY 27, 2020

We expect this year will see growth in off-premises options, technology that streamlines operations, and more restaurants that are talking about their increased sustainable and eco-friendly practices.” This opens channels of opportunity and growth in food, beverage, and technology. Employment opportunities abound.

2020 192

2020 Influencer Point of Sale Food Safety 192

Cheetah

JUNE 25, 2021

If you haven’t already, it’s time to upgrade to a wholesale food supplier that has an easy to use app alternative and next-day delivery, freeing up your employees to do the things that really matter. One example is Toast and 7shifts, an integrated scheduling and labor cost control technology. Better Way to Get Supplies.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant365

JULY 29, 2021

The restaurant industry saw new trends like: Increased sales for take-out and delivery. Rise of ghost or virtual kitchens targeting delivery-only sales. For CFOs looking to address the labor crunch, one approach may be to reduce labor needs by leveraging restaurant technology.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Cheetah

JANUARY 27, 2022

While it’s meant to make our lives easier, restaurant technology can still be time consuming and increasingly complex. Online ordering – Connecting a restaurant’s website to the other digital systems, like POS management and 3rd party delivery apps, makes it easy for patrons to order and reserve, thus driving profits.

Social Media 78

Social Media 2022 Website Management Online Ordering 78

Restaurant365

NOVEMBER 23, 2021

Was it even possible to recruit that many people? “I Many of us work every day — chained to the technology that is supposed to free us from our desks, working two jobs to make ends meet, working one paid job and then coming home to work another shift in the unpaid but crucially important job of raising our families. It sounds crazy.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147