Modern Restaurant Management

JANUARY 28, 2020

Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms. consumers order delivery or takeout once a week. Projected U.S.

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Delivery Consumer Goods Online Ordering Customer Service 213

Modern Restaurant Management

MAY 21, 2024

Rethinking Beverages The typical drink upsell—soft drinks and coffee or tea—has decreased over the past few years as customers increasingly eat restaurant food at home. In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders. What’s on the Menu?

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Beverage Fast Casual Seasonal Menu Fine Dining 189

Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). We are focusing here one essential piece: food costing.

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Delivery Food Food Safety Pricing 214

EATER

APRIL 2, 2024

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. But we should give credit where it’s due.

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Delivery Restaurant Law Food Customer Service 145

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

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Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

JANUARY 6, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Sweetgreen launched Green January, an opportunity for customers to jumpstart a healthy routine in the new year through real, fresh food. SONIC® Drive-In is introducing a new Under $2 Craves menu. Golden Menu.

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2023 Menu Mobile Ordering Coupons 147

Modern Restaurant Management

JULY 1, 2020

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform on the topic of menu engineering. With restaurants reopening their patios and doors with limited menus and seats, now is the perfect time to make sure your menu is designed for margin, profitability and strong sales.

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Menu Food Supply Supplies Food Order 197

Modern Restaurant Management

DECEMBER 16, 2020

This marks the first time the restaurant industry and third-party delivery companies have come together to create guidelines and culminates a year-long effort by the Association to develop national policies based on the experiences of restaurant operators of all sizes.

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Delivery Food Safety Online Ordering Food Order 189

Modern Restaurant Management

JULY 7, 2020

Food delivery aggregators: You’re well past your expiration date. While there are a slew of challenges facing both diners and restaurants as the COVID-19 pandemic continues, one notable element often omitted from conversation are the delivery drivers who actually make these services work, but we’ll get to that in a moment.

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Delivery Social Media Online Ordering Restaurant Law 206

Deliverect

AUGUST 20, 2020

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery. Create an order packing area.

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Design Delivery Food Order Online Ordering 145

Deliverect

AUGUST 31, 2020

Knowing what is most popular, on each channel and at what time can make everything from staffing to food prepping far simpler. This is particularly true when you offer eat-in, takeaway, and multiple delivery options as it can be very difficult to know where to prioritize. Start off simple: streamline your menu.

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Delivery Front of House Point of Sale Back of House 146

Focus POS

MAY 18, 2021

Focus Adds Delivery Integrations to the Focus Cloud Ecosystem. San Antonio, TX—May 18, 2021—Focus POS, a leading provider of restaurant management software, is excited to announce new delivery partnerships to its suite of cloud-based integrations for restaurant operators. To learn more, visit www.focuspos.com.

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POS Delivery Seasonal Menu Food Order 151

Focus POS

MAY 24, 2021

Delivery Apps: They Matter to Restaurateurs. If you’re a restaurant owner, you may find yourself wondering why you should expend time, energy, and expense on integrating with third-party delivery apps like DoorDash or Uber Eats. Before the pandemic began, many restaurants offering delivery directly employed their drivers.

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Delivery Customer Service POS Online Ordering 139

Goliath Consulting

AUGUST 2, 2022

The restaurant industry saw a significant increase in delivery and takeout during the COVID-19 lockdown. However, most restaurants were still getting more delivery orders than ever. Restaurants found that ramping up their delivery services had mitigated some of their losses from in-person dining during 2020 and 2021.

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Delivery Online Ordering Food Website Management 78

Modern Restaurant Management

DECEMBER 1, 2021

It’s an unsavory fact: food is getting more expensive. In October, the USDA reported year-to-date averages, noting that food-at-home (grocery store) prices have increased 2.5 percent and food-away-from-home (restaurant) prices have increased 3.6 If current projections from the U.S. Rewards for Loyalty.

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Loyalty Program Pricing Menu Mobile Ordering 212

Cheetah

APRIL 26, 2021

In 2019, we published The Beginner’s Guide to Opening a Food Truck Business , where we covered the basics of buying a food truck, choosing the right location, working with suppliers, and more. Which brings us to the question: Is starting a food truck in 2021 still a good idea? Food Truck Industry Outlook after Covid-19.

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Food Truck Delivery 2021 Mobile Ordering 148

Deliverect

JANUARY 18, 2021

For some that meant stepping up their already hot delivery game using the latest tech. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. First, let’s look at why many restaurants didn’t think delivery would ever suit their style.

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Delivery Back of House Fine Dining Customer Experience 145

Deliverect

FEBRUARY 20, 2020

Delivery isn’t simply an extra revenue channel – it’s also in high demand. Here is a 6-step guide to set up a delivery operation with success. Don’t forget to download our practical checklist for getting started with food delivery! Don’t forget to download our practical checklist for getting started with food delivery! #1

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Delivery Online Ordering Social Media Transportation 125

Cheetah

NOVEMBER 4, 2021

On October 5 a new bill was approved by the governor of California requiring 3rd party delivery apps to be more transparent about charges and tips. Can restaurants reshape their relationships with 3rd-party delivery apps for the better, or will they be buried under incomprehensible charges and over-itemized bills?

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Delivery Cash Management Restaurant Law Mobile Ordering 148

Modern Restaurant Management

JANUARY 4, 2023

Despite inflation taking its toll, many people are continuing to prioritize and enjoy the convenience of takeaway and food delivery with recent Deliverect data revealing that more people are purchasing delivery orders today than they were before the recent increase in the cost of living.

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Social Media Delivery Consumer Goods Customer Experience 197

Modern Restaurant Management

NOVEMBER 15, 2023

It only exists online; customers can order food through a delivery app. Virtual Restaurants can be a great way to test new menu ideas or reach a new market. Beyond just showing your menu, your website should offer an immersive experience. Reach : Delivery apps list your restaurant to many potential customers.

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Marketing SEO Social Media Mobile Ordering 197

Culinary Digital

JANUARY 2, 2024

In the ever-evolving food industry landscape, one concept stands out as a catalyst for operational efficiency, cost-effectiveness, and improved customer satisfaction: streamlined menu options. Let’s uncover the secrets behind leveraging streamlined menu options to take your organization to new heights.

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Menu Seasonal Menu Customer Experience Customer Service 59

Open for Business

MAY 9, 2023

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. billion by 2027.

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Delivery 2023 Loyalty Program Customer Service 78

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

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Ordering Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

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Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

SEPTEMBER 15, 2023

That system needs access to the internet in order to keep functioning. However, if you don't have an internet connection to support this, you can end up with frustrated guests who don't have a way to pay for their orders. Your delivery management and online ordering will also be impacted.

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POS Front of House Cash Management Online Ordering 208

Modern Restaurant Management

MAY 27, 2021

Many restaurants shifted to online ordering, curbside pickup and delivery during the pandemic to stay afloat, and they adopted new safety protocols for guests onsite. Even before the pandemic, it was a best practice to sanitize menus because they are so frequently handled. Putting Customer and Crew Safety First.

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Menu Mobile Ordering Food Safety Online Ordering 191

Modern Restaurant Management

NOVEMBER 19, 2019

Consumer demand has majorly fueled food delivery, and traditional restaurants which used to see barely five-to-ten percent of their total revenue being driven by online orders as recently as three years ago, now see over 30 percent of their revenue come from delivery platforms.

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Delivery Front of House Back of House Mobile Ordering 145

Ken Burgin

OCTOBER 19, 2021

Inflation is back, following dramatic rises in energy costs, wages and all the food & beverage supplies we purchase. When Should You Increase Menu Prices? What to Consider When Deciding to Raise Menu Prices. Therefore, you can legitimately price these items high enough to absorb the 30% delivery fee you are paying.

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Pricing Menu Seasonal Menu Food Supply 158

Modern Restaurant Management

DECEMBER 18, 2023

A Look Back at 2023 To gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730 customers representing 14,000+ locations in December 2022 and again in September 2023.

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2024 2023 Back of House 2022 202

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

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Technology Online Ordering Mobile Ordering Customer Service 196

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

The Restaurant Group

JUNE 9, 2020

Third Party Food Delivery Strategies. How long has your restaurant considered building a third-party food delivery strategy? The trends toward convenience over visiting a restaurant have only grown stronger, and due to the current COVID-19 pandemic restaurateurs are looking to leverage third-party delivery services.

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Delivery Food Customer Service Food Order 99

The Restaurant Times

SEPTEMBER 17, 2020

The digital food ordering culture is flourishing and has completely transformed the way traditional restaurants function in Saudi Arabia. According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. Use Technology To Accept Orders.

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Online Ordering Customer Experience Food Order Delivery 52

Modern Restaurant Management

MARCH 24, 2020

Should I pivot my business model and start offering delivery? But is delivery something you should pursue? First question: before the current crisis, had you ever considered delivery for your customers? You’re not set up for taking orders over the phone, or online. Taking Orders : How do you plan to accept orders?

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Delivery Point of Sale Online Ordering Insurance 126

Modern Restaurant Management

DECEMBER 5, 2019

Food delivery apps like DoorDash and Uber Eats are reshaping the industry. The delivery-only business model has attracted some unexpected players. The menu consists of recipes curated from the magazine and its YouTube channel, such as spicy pork soup and rigatoni with cauliflower bolognese.

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Delivery Online Ordering Fast Casual Magazine 157