Modern Restaurant Management

AUGUST 16, 2022

Play some negative “What if…” scenarios through your head during the good times so you’ll be better equipped to manage and evolve your business when things go wrong. We had to find a way to make our direct-to-consumer operation work and turned to delivery, like many others in our position.

2002 198

2002 Delivery Consumer Goods Food Order 198

7 Shifts

JANUARY 26, 2021

The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. According to our recent survey, delivery and takeout accounted for nearly a third of all restaurant revenues. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

Cheetah

MAY 1, 2020

In an effort to help San Francisco restaurants stay afloat in this unstable economic reality, Mayor London Breed has recently capped the fees food delivery apps can charge restaurants at 15%. “In The time has come to drop the apps and set up your own delivery system that will be profitable now and in the future.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Modern Restaurant Management

SEPTEMBER 1, 2023

Prioritize food safety and avoid mistakes that could contribute to these statistics – like serving undercooked burgers, allowing employees to work when ill, accepting a delivery of temperature-abused products, etc. Tech tools collect and analyze data, providing at-a-glance reports so managers can pinpoint noncompliance trends.

Food Safety 155

Food Safety Food Food Supply Training 155

The Food Corridor

MAY 7, 2020

Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model. Transition to Food Delivery or Ecommerce. Create a Streamlined Delivery Menu. Your delivery menu needs to be focused and full of favorites. Delivery Logistics.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

AUGUST 11, 2020

Set up your livestream with the equipment and virtual event platform of your choice. Your restaurant already has a crew of experts: chefs, bartenders, event managers, and more. If you already have the right audio and video equipment for broadcasting livestream events, you’re ready to go. Classes and Tastings.

Events 213

Events Entertainment Food Supply Equipment 213

Modern Restaurant Management

MAY 20, 2020

Long-term success will depend on re-envisioning traditional concepts and strategic development of new operational practices that integrate practical social distancing protocols with more permanent delivery/take-out platforms. Take-out and delivery sales were slow to get started early on in the initial pandemic shutdowns.

Food Safety 204

Food Safety Consumer Goods Hospitality Food Order 204

24/7 Waiter

JANUARY 4, 2024

Ever since the pandemic, new and exciting virtual restaurants have been using brick-and-mortar spaces for delivery-only meals. This is a space where cooking occurs solely for delivery. This allows you to use a space quicker without having to wait for delivery and installation of equipment like stoves and fridges.

Delivery 36

Delivery Online Ordering Food Food Order 36

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? Also, consider providing curbside, takeout, or delivery services in addition to flexible and quick ordering and delivery alternatives, including online, phone, or in-app ordering. But precisely, how can you determine what customers want?

Loyalty Program 182

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 182

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Delivery Options.

2022 219

2022 Customer Service Online Ordering Website Management 219

Modern Restaurant Management

DECEMBER 29, 2022

Here are six things I see coming in 2023: Labor pressure is easing, but operators are still looking for labor management. However, operators who didn’t have a labor management system in place will prioritize finding one. Operators will continue incentivizing in-house delivery and in-app purchases.

2023 213

2023 Technology Back of House Customer Experience 213

Modern Restaurant Management

APRIL 2, 2021

Although they did have online ordering in place utilizing third-party delivery services, the processes were not efficient and changes needed to be made to successfully manage the influx of online orders, owner Dani Mai explained. Pho MPH also highlighted their delivery options on their social media channels. .

Online Ordering 202

Online Ordering Website Management Social Media Customer Service 202

Modern Restaurant Management

JUNE 8, 2020

Enforce social distancing and require appropriate personal protective equipment (PPE) based on the guidelines for your jurisdiction. This includes quality management software and auditing apps. Reiterate these messages on your website and via social media posts. Manage Visibility. Implement COVID-19 Safety Protocols.

Food Safety 203

Food Safety Social Media Website Management Food Supply 203

Modern Restaurant Management

SEPTEMBER 14, 2020

Restaurant owners and managers will continue to face challenges until a safe and effective vaccine for COVID-19 is developed and widely distributed. Given the persistent uncertainty, now is also a good time to upgrade the customer experience and streamline operations with better online ordering, delivery and/or curbside pickup processes.

Online Ordering 197

Online Ordering Kitchen Safety Food Safety Customer Experience 197

Modern Restaurant Management

DECEMBER 29, 2020

Leveraging technology, Chayon managed to pivot the business model. I love giving my clients the option to order directly from my own website and being certain that I am always providing them with the best service I can.” Chayon feels the investment he made in his business has been worth it. ”

Technology 198

Technology Website Management Food Order Customer Service 198

Modern Restaurant Management

OCTOBER 20, 2023

Some of the most valuable insights for restaurants are found in general operations data, customer data and website data. Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system.

Marketing 198

Marketing Loyalty Program Email Marketing Coupons 198

Modern Restaurant Management

OCTOBER 27, 2022

Whether it's personalizing the drive-through experience or reliably managing store hours, a strong network can power the restaurant management tools and apps that QSRs need to streamline front- and back-of-house operations, enhance dining experiences, and keep guests happy. Easing Customer and Employee Friction.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 158

Social Media Retail Website Management Online Ordering 158

7 Shifts

APRIL 24, 2020

Keep an eye on your 7shifts account as your managers have been encouraged to post Announcements to keep your team in the know. Managing financial wellbeing Unemployment applications in the U.S. Apply for regular benefits, sickness benefits, caregiving benefits, or other through the Canadian government website.

Social Media 352

Social Media Insurance Website Management Government 352

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Coffee and Beverage Management. Design and Facility Management.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 204

Food Safety Website Management Online Ordering Food Order 204

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Similarly, third-party delivery services such as DoorDash and Uber Eats, which each reportedly doubled their business last year, rely on restaurant digital menus.

Technology 204

Technology Loyalty Program Front of House Online Ordering 204

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. Update your website, social media, online listings, and answering machine with what you’re offering right now such as takeout, delivery, and curbside pickup.

Marketing 216

Marketing Social Media Influencer Online Ordering 216

Modern Restaurant Management

APRIL 17, 2023

Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table. A mobile order app will enable the clients to conduct restaurant management and delivery systems automatically, faster, and completely online with the help of new innovative solutions.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 167

Technology Front of House Online Ordering Back of House 167

Next Restaurants

MAY 12, 2020

Right now with the pandemic ongoing, you are probably doing delivery and curbside service. You might consider having an announcement of your cleaning steps on your website and ordering app. You can also include it on a flyer with the delivery so that people have a chance to see it even if they call in their orders.

Communication 116

Communication Social Media Equipment Website Management 116

Open for Business

FEBRUARY 29, 2024

Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly. She says, “This creates a safer environment for staff and guests and also helps us maintain our equipment.

License 78

License Certification Kitchen Safety Food Safety 78

The Restaurant Times

NOVEMBER 23, 2020

Online food delivery now accounts for a substantial revenue share of the entire restaurant business. Takeaways and deliveries. The order-taking system must be synchronized with various online ordering channels such as website, mobile app, food aggregator platforms, etc. Bill editing options. Controls Inventory Levels.

Ordering 111

Ordering Loyalty Program Online Ordering Mobile Ordering 111

Ken Burgin

JUNE 22, 2022

We use a Mahlkonig grinder for consistent dosing, a Puqpress for consistent tamping, the Slayer LP 3 group, & a Victoria Arduino Black Eagle 3 group for great tasting espresso and an Ubermilk for high quality, high volume milk delivery. Sales are visible to managers and communicated to all staff. first appeared on Ken Burgin.

Equipment 68

Equipment Website Management Back of House Online Ordering 68

Deliverect

DECEMBER 27, 2020

Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. Delivery orders jumped from 25 percent of their business to 90 percent in a matter of weeks. in April and May.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

The Restaurant Times

SEPTEMBER 17, 2020

According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. With food delivery platforms like Deliveroo, Talabat, UberEats, etc., Having a robust food delivery system is a great way to increase restaurant revenues, sales, and profit margins.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

ChowNow

JUNE 29, 2020

M ake sure you can still serve them and give them a great experience with these suggestions: Keep curbside and delivery on the table. Continuing to offer delivery and curbside will make it much simpler for these diners to support your restaurant and enjoy your food. Whether you’re still offering pickup, curbside, and/or delivery.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Modern Restaurant Management

DECEMBER 20, 2021

With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options. POS and restaurant management software have made it easier than ever to set up your own system and cut out the need to reach out to a third-party whenever there are issues. from 2019 to 2020.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Focus POS

SEPTEMBER 10, 2020

Another service that has been increasing in popularity lately is delivery. Delivery boosts customer satisfaction and convenience, while helping you reach a broader audience that may not have time for a full table service experience or takeout. A delivery operation can be very profitable if done well, but it requires the right software.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97