Modern Restaurant Management

DECEMBER 18, 2024

In 2025, we anticipate more restaurant brands will develop their own white-labeled digital wallets in partnership with companies like Ansa to provide customers easy-to-use payments with the added benefit of personalized loyalty incentives. Guest loyalty will be a key trend in 2025. – Sharon Olson.

2025

The Restaurant Group

MAY 31, 2025

What Is Restaurant Email Marketing Simple Definition of Restaurant Email Marketing Restaurant email marketing involves sending targeted, personalized emails directly to your customers. It Builds Customer Loyalty Regular, personalized email interactions maintain customer engagement.

Email Marketing

The Restaurant Group

FEBRUARY 14, 2025

Gross Profit Margin Definition of Gross Profit Margin Gross profit margin shows the money left after subtracting the cost of goods sold (CoGS) from total sales. Break-Even Point Definition of the Break-Even Point The break-even point is when your total revenue equals your total expenses.

Point of Sale

Modern Restaurant Management

JULY 31, 2025

Operational improvements and technology upgrades improved customer experience at some restaurants:Investments in digital ordering, loyalty programs and tabletop technology drove higher satisfaction for brands like Outback Steakhouse, Chili’s and Applebee’s.

2025

Restaurant Engine

MARCH 12, 2025

AI Streamlines Loyalty Programs Do you have a customer loyalty program? If not, its a definite must-have. A loyalty or reward program is essential for increasing customer retention and driving repeat business. And with AI by your side, these programs are even more effective.

2025

SpotOn

JUNE 17, 2025

95% of restaurant operators say guests are more value-conscious, while 61% of customers say loyalty offerings are an important when choosing a restaurant for delivery. Loyalty integration to increase sales Guests are more value conscious than ever. Otherwise, you many need to input every order manually into your POS.

Online Ordering

Black Box Intelligence

FEBRUARY 12, 2025

For example, menu design, loyalty programs, operational efficiencies, and improved guest experiences. Rather but builds long-term loyalty and increases profitability. Digital ordering and loyalty integrations make transactions more seamless. Restaurants must enhance perceived value.

Pricing

Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. If employees were heading back to the office, they were definitely getting their corporate dollars worth! Franchise 2.0: This year, Grubhub saw a 53 percent increase in corporate coffee orders.

Franchising

The Restaurant Group

MAY 3, 2025

Definition and Importance Picture this: you spend weeks training a new server, and just when theyre finally getting the hang of things, bam! Training and Development Programs Invest in staff training programs and professional development like your future depends on it because it kinda does!

Cash Management

Modern Restaurant Management

MARCH 4, 2025

. “While the spirits industry has proven to be resilient during tough times, it is certainly not immune to disruptive economic forces and marketplace challenges, and that was definitely the case in 2024,” said DISCUS President and CEO Chris Swonger. Swonger reported that spirits supplier sales in the United States were down -1.1

Delivery

Modern Restaurant Management

APRIL 1, 2025

Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. To improve retention, operators are focused on technology that delivers structured onboarding programs, leadership development, and real-time feedback tools.

Pricing

Modern Restaurant Management

DECEMBER 17, 2024

Even though AI tools can’t peel an avocado or make rice balls for sushi, AI definitely will be entering the kitchen more in 2025. This is why it’s essential that operators invest in comprehensive training programs and foster a positive work environment.

2025

Modern Restaurant Management

NOVEMBER 27, 2024

Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyalty programs. Reframing Restaurant Loyalty : With profit margins still slim, discount-based loyalty programs are no longer a sustainable option for operators.

2025

Paper Chase Accountancy

JUNE 25, 2025

We’ll demystify hospitality revenue management, providing clear definitions, practical insights, and an essential overview of effective revenue management strategies for hotels and other tourism businesses. Strategies include loyalty programs, exclusive offers on your website, and a seamless online booking experience.

Tourism

Modern Restaurant Management

DECEMBER 16, 2021

Research has long suggested service with a smile reinforces the relationship between restaurant and customer, increasing tips and loyalty. With 38 percent of consumers noting they will be ordering carryout instead of dining out and 28% ordering delivery instead of dining out, contactless options will definitely be here to stay in 2022.

2022

Modern Restaurant Management

MARCH 20, 2020

Following suspicious email links and attachments, for example, falls precisely into that definition. A year later, hackers were able to breach Dunkin Donuts online loyalty rewards program, stealing and subsequently selling thousands of user accounts on the dark web.

Online Ordering

Modern Restaurant Management

APRIL 7, 2022

” A broad definition of the omnichannel customer might be anyone who comes into contact with your brand at any touchpoint, be it in-store, on your website, on social media, or through email or a newsletter.

Mobile Ordering

7 Shifts

JULY 30, 2021

Loyalty programs. Loyalty programs are a great way to attract previous customers by rewarding them for their repeat business. You get more business and your customers save by spending- it's something they'll definitely tell their friends about! Recommended Reading: Restaurant Loyalty Program Ideas: How to Start.

Social Media

Modern Restaurant Management

JANUARY 15, 2021

COVID-19, in that regard, has definitely changed the future of restaurants. If you have not put in a takeout or delivery program, it's not too late. Many restaurants have lists of their existing customers who filled out feedback forms or who signed up for a loyalty program. COVID-19 Hygiene Measures.

Social Media

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic.

Fast Casual

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Not to mention, operators are still seeing positive gains from things like online ordering and loyalty tech. I think that’s definitely part of it.

Online Ordering

Modern Restaurant Management

JUNE 17, 2021

The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. “The food at Taco John’s was definitely a differentiator as I was doing my research in the industry. For more information on the program, including the 2022 scholarship application details, visit [link]. ” CPK in Hong Kong.

Franchising

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions.

Bar

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Emotional Connection and Loyalty. Studying more than 5,000 customers in a loyalty/rewards program, researchers at Washington University in St.

2020

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. “We’ve stayed aggressive in terms of our grand opening plan, and it is has definitely paid off. .

Franchising

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. Hometown: New Orleans, La.

Travel

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Health Care Without Harm.

Hospitality

EATER

MARCH 7, 2023

“To the north, you have the Kelly Miller housing projects, where about 94 percent of residents are below the federal poverty limit and most are unemployed,” says James, who worked as the farm programs manager at Common Good City Farm until early January. “To But it hasn’t been an easy few years for farms using the pay-what-you-can model.

Marketing

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023

Restaurant365

FEBRUARY 25, 2020

While many restaurant owners would like a definitive answer to this question, the average restaurant profit margin varies widely across different types of restaurants. Adopt a Customer Loyalty Program to Incentivize Repeat Customers. A loyalty program can be valuable to create a deeper connection with your customers.

Loyalty Program

ChowNow

MARCH 10, 2021

There’s a whole lot of information out there, and you definitely don’t have the time to parse through it all. We have tools like email marketing, a free loyalty program, and print marketing to increase ticket sizes and repeat orders. Does ChowNow have a loyalty program?

Online Ordering

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. Since 2016, Pizza Hut has impacted over 22 million lives through its literacy initiatives and programs. Local Subway® Day Program Celebrates Nearly a Decade. A rebrand (June).

Franchising

Modern Restaurant Management

FEBRUARY 6, 2020

ce launched its franchise program to expand the concept across the nation. ” Friendly's Launches Kids Program. Friendly’s® Restaurants debuted a new kids program featruing a slate of intergenerational menu offerings perfect for the winter months. ce Launches Franchising Campaign.

Franchising

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). That move was instrumental in driving business and maintaining customer loyalty, in addition to having our existing menu.

2020