ChowNow

FEBRUARY 28, 2025

Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. For restaurant operators, this presents both an opportunity and a challenge: how to implement an online ordering system that maximizes revenue while maintaining control over their customer relationships. billion in revenue.

Online Ordering

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Customers have more choices, higher expectations, and countless ways to discover (or overlook) your restaurant.

2025

ChowNow

APRIL 15, 2025

You risk long wait times and a drop in service quality. Aim to keep labor costs between 20% to 30% of total sales, depending on your service style and local wage laws. Meeting and exceeding customer expectations is crucial for maintaining high levels of customer satisfaction and loyalty. Youre paying for idle time.

Operations

Harbor Touch

MARCH 18, 2025

The next youre racing to keep inventory stocked while customers wait for tables. Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Motivated teams deliver better service. That keeps customers coming back for more.

Management

SpotOn

DECEMBER 11, 2024

" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Fast casual restaurants offer customers a dining option between fast food and full-service restaurants. Counter service Fast casuals offer either limited service or self-service.

Fast Casual

The Restaurant Group

FEBRUARY 14, 2025

It represents the direct costs of producing your menu items and serving customers. Table Turnover Rate Explanation of Table Turnover Rate Table turnover rate measures how often a table is occupied by different customers during a specific period. A higher rate indicates more customers served and potentially higher revenue.

Point of Sale

Lavu

JUNE 6, 2025

With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience. Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat.

Loyalty Program

Lavu

JULY 4, 2025

In today’s fast-paced dining environment, quick-service restaurants are under pressure to serve more customers in less time—without sacrificing quality. As customer expectations rise, reducing wait times has become more than a convenience; it’s a competitive advantage. The impact?

2025

Rocket Fuel

JANUARY 7, 2025

In the restaurant business, AIs abilities are uniquely well-suited: mining large volumes of complex data, making and testing hypotheses on the fly, maximizing efficiency, and even interacting with customers. It also can engage in a back and forth with customers to confirm an order, and always has the entire menu memorized.

2025

The Restaurant Group

NOVEMBER 20, 2024

Building a community around your brand fosters loyalty. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies.

Loyalty Program

Squirrel Systems

MAY 1, 2025

Running a successful full-service restaurant isnt just about serving great foodits about maximizing profitability in ways that go beyond the standard revenue streams. Here are some untapped areas of profitability that full-service restaurants can leverage. Yet many restaurants fail to maximize this potential.

Loyalty Program

Lavu

MAY 23, 2025

If you want to learn how to open a deli, follow these key steps to establish your brand and get the tools you need to serve customers great food and experiences. Delis and sandwich shops continue to be popular with customers because they provide versatile, quick dining options. Start by identifying who your ideal customer is.

2025

Lavu

MARCH 13, 2025

Monitor Key Metrics : Track sales, customer visits, and average ticket sizes to make data-driven decisions. Break it down by factors like menu performance, time of day, location, and customer behavior. Customer Flow Identifies busy times to better schedule staff. Real-time analytics allowed quick responses to unexpected trends.

POS

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." Customer habits have also shifted after the pandemic. The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput.

Loyalty Program

Web Diner

FEBRUARY 28, 2025

From Empty Seats to Endless Lines: The Email Marketing Secret Weapon Your Business Needs Whether you’re running a cozy caf, a bustling bistro, a trendy food truck, or a high-end restaurant, there’s one universal truth: empty seats mean lost revenue. Modern food service email marketing should be as varied as your menu.

Email Marketing

Lavu

APRIL 25, 2025

From processing payments and managing inventory to tracking sales and streamlining service, POS systems play a critical role in improving efficiency and customer experience. Restaurant-Specific Tools : Manage menus, seating, reservations, and customer preferences.

POS

Lavu

AUGUST 1, 2025

Choosing the right POS system in 2025 can make or break your restaurant’s efficiency and customer experience. Mobile POS : Perfect for food trucks, pop-ups, or tableside service. Self-Service Kiosks : Best for quick-service restaurants looking to cut labor costs and speed up orders. Low-cost and portable.

POS

Lavu

MAY 30, 2025

As customer preferences evolve, its clear why more restaurants are making the switch. Are you looking for ways to elevate customer experiences while improving your restaurants ability to quickly and efficiently serve guests? No Wait Times to Place an Order : Customers can sit down and immediately get started on their orders.

Ordering

SpotOn

JUNE 27, 2025

Misconception 2: QR won't work well for up-scale full-service concepts because it will create a lousy guest experience. Are you looking to reduce wait times by letting guests order before they're even seated with a feature like Seat & Send ? At all tables or just outdoor seating? Scan the code, 2.

Mobile Ordering

Lavu

JULY 25, 2025

The craft beer industry is evolving fast, and breweries are under pressure to serve more customers, manage inventory in real time, and keep operations lean. In this post, we explore why breweries are making the switch and how the right POS system can support growth, streamline service, and improve the overall guest experience.

Brewery

Modern Restaurant Management

MARCH 11, 2025

Even though local and state orders prohibiting or severely restricting restaurants’ ability to serve customers and generate and revenue, standard business liability policies did not provide coverage, and many policies had a pandemic exclusion. – Pooja S. The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering

Squirrel Systems

JUNE 16, 2025

Mobile Ordering and Tableside Service Guests today expect fast, flexible service. This reduces order errors, speeds up service, and keeps your team on the floor where they’re needed most. Look for: Custom dashboards Location-based performance reporting Mobile-accessible analytics 3.

Download

Clover - Restaurants

JUNE 30, 2025

For example: If the ten tables in your restaurant are re-seated ten times per day, with each party paying $100, then your daily average revenue would be $10,000. However, here are a few benchmarks: Quick-service restaurants tend to hover around 17% , due to high order turnover, automation, and relatively inexpensive ingredients.

Employee Relations

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House

Lavu

JUNE 6, 2025

The right system does more than process payments—it streamlines operations, manages inventory, tracks sales, and enhances the customer experience. Should you go for a more expensive POS system with higher customization for your table management or a less expensive restaurant POS system that integrates with important software you need?

POS

Paper Chase Accountancy

JULY 10, 2025

Learn more about our Accounting Services ! It involves a systematic process of understanding, anticipating, and influencing consumer behavior to maximize income, especially for perishable inventory like hotel rooms or airline seats. Right Customer: Who you’re selling to (e.g., What Is Revenue Management in Hospitality?

Hospitality

Paper Chase Accountancy

JUNE 25, 2025

It’s a strategic discipline focused on maximizing financial gain by selling the right product to the right customer at the right time for the right price. Learn more about our Accounting Services ! In simpler terms, it’s about getting the most money out of every available room, seat, or experience you offer.

Tourism

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service

Modern Restaurant Management

JUNE 12, 2024

The restaurant industry is constantly evolving, and embracing change and leveraging technology to enhance operational efficiency and the customer experience is essential. Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience.

Loyalty Program

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. Understanding the Drought The labor shortage has hit hard, with many restaurants operating below capacity despite a rebound in customer demand.

Loyalty Program

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. PopID accounts also tie to loyalty programs for automatic credit with every purchase.

Kitchen Safety

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Pick up orders allow customers the convenience of getting the food they want, without the fees, or the perception of pandemic exposure inherent to dine-in.

Delivery

Modern Restaurant Management

APRIL 2, 2024

This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic. Embracing solo diners not only opens doors to a wider customer base but also presents an opportunity for establishments to differentiate themselves in a competitive market. restaurant visits to a record 35 percent.

Loyalty Program

Modern Restaurant Management

DECEMBER 21, 2022

For example, rather than giving heavy discounts on items they’re already seeing margin hits from, restaurants can incentivize customers to purchase other items that provide better returns. Stores should play into these cult-following areas and design them to be convenient and easy for customers to enjoy.

2023

Modern Restaurant Management

AUGUST 26, 2021

These conditions present an evolving challenge for restaurants when it comes to providing a safe dining experience for customers and employees, especially when it’s often unknown whether patrons are vaccinated or not. Restaurants mainly use QR code technology as a substitute for physical menus and as a customer ordering platform.

Technology

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Can customers find you? Think for a moment about your restaurant’s current online presence.

Marketing