Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? What is the typical service like on a busy shift? What are the safety and hygiene standards in the kitchen? What is the kitchen’s work culture like? This may become more apparent during a trial shift.

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Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

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Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

JULY 21, 2020

Both now and for the future, technology can answer many of the question’s managers have surrounding maintaining the health of employees, ensuring the safety of their guests and protecting their bottom line. However, it’s equally important to also take a long-term strategic approach to the Coronavirus. Plan Wisely.

Kitchen Safety 186

Kitchen Safety Food Safety Front of House Technology 186

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

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Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. The younger generations don’t just want great food, they expect memorable experiences. Lavu CEO Saleem S.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Open for Business

FEBRUARY 29, 2024

Information in this article is presented “as-is” and may not constitute the most up-to-date information. All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed.

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License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Why would I need a platform?

Management 189

Management Management BOH Front of House 189

Ken Burgin

JULY 25, 2023

Use these enjoyable and instructive games to engage your front-of-house and kitchen staff – they’re designed to prepare and run quickly. 15 Training Games for Front of House Restaurant and Cafe Staff Menu Mastery: Divide staff into teams and have them take turns describing a dish on the menu as enticingly as possible in 30 seconds.

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Training Kitchen Safety Front of House Dietary Restrictions 60

Ken Burgin

JUNE 6, 2023

What are 10 ways they can use it to develop training material and activities to train restaurant FRONT OF HOUSE S TAFF? Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

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Training Kitchen Safety Dietary Restrictions Food Safety 68

Web Diner

MAY 11, 2021

As a consequence of the coronavirus pandemic, there is an urgency to rethink both the present and the future of the restaurant industry. In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. This is an addition to their virtual kitchen’s lineup.

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Customer Service Menu Front of House Point of Sale 36

The Restaurant Times

JUNE 26, 2021

With new threats coming up, like changing customer expectations, new competitors, etc., This article will present you with the things you should keep in mind when restarting your restaurant business. . Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. Source: Forbes.

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Kitchen Safety Food Safety Back of House Front of House 84

Sling

SEPTEMBER 23, 2021

Dining, at its heart, is all about the food. Offer a distinctive dining experience as well as delicious food. If that’s not unique enough for you, how about this: all the food is cooked on a basalt grill built over a crack in the earth that uses the volcano’s geothermal energy. Source: CuriousHalt.com. Source: ConradHotels3.Hilton.com.

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Front of House Fine Dining Dine-in Back of House 148

Cheetah

AUGUST 12, 2020

As you look to reopen your restaurant or business after Shelter-in-Place has ended, Cheetah has assembled some advice and helpful links from our industry experts and top customers. Make sure all employees adhere to the new guidelines and let customers know that you’ve updated your food safety and sanitation codes.

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Front of House Food Supply Back of House Seating 78

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Why would I need a platform?

Management 88

Management Management BOH Front of House 88

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. Indoor dining, however, is another story altogether, presenting considerably higher degrees of risk. Indoor spaces create an ideal environment for the spread of COVID-19.

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Kitchen Safety Food Safety Employee Relations Fine Dining 145

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. Unlike the call ahead model, reservation software allows customers to book tables online and helps restaurants manage those bookings in real time.

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Reservations 2021 Online Ordering Book 98

EATER

JANUARY 28, 2021

Consider the presentation, he says, or how the staff feels like family. When the pandemic hit, Tamez continued to support local restaurants, Uni among them, by ordering takeout, but the food was never quite as good, he says. Then, of course, there’s the Chiang Mai duck carnitas.

Hotels 132

Hotels Fine Dining Dine-in Front of House 132

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. Just don’t think too hard about how that’d work. What a bold future.

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Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Aaron Allen & Associates

JULY 29, 2022

This can include anything from using automats to take orders to use robots to cook food. Some people view restaurant robotics as a way to reduce labor costs, while others see it as a way to improve the customer experience. and food at 5%). How Robots Are Changing the Restaurant Landscape. while labor cost was growing at 3.8%

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Front of House Back of House 2022 Kitchen Safety 64

The Restaurant Times

APRIL 19, 2021

Food truck business in the UAE has been around for almost ten years. They are part of a relatively new type of mobile business which caters to customers at various locations. Starting a food truck provides multiple advantages at once, especially pertaining to cost and mobility. Get The Licenses For The First Step .

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Food allergies. Food Service, Kitchen, & Hospitality Tech. Table of Contents.

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Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co.

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Food Truck Customer Service Customer Experience Dietary Restrictions 126

The Restaurant Times

APRIL 18, 2021

An advanced POS software must cater to all the front-of-the-house as well as back-of-the-house operations efficiently. The software should enable a seamless experience for the customers at the time of payment and enable secure transactions across multiple payment modes anywhere in the UAE. Web Ordering/Mobile Ordering.

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Mobile Ordering Kitchen Safety Point of Sale POS 52

ChefMod

OCTOBER 6, 2021

In a bid to counteract these negative effects in the restaurant industry, the government established various regulations to ensure the safe operation of the restaurant industry. Although these regulations are ever-changing, there are several ways that restaurant owners and stakeholders can continue to run a successful restaurant business.

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2021 Email Marketing Front of House Cash Management 52

Aaron Allen & Associates

MARCH 19, 2020

Here we present a timeline for the Coronavirus crisis from the viewpoint of the restaurant industry to understand what policies are in place and what the top players are doing. Cheese’s, Wendy’s, Chipotle Mexican Grill and Golden Corral and other large brands across the country suspend dine-in service. March 19, 2020. March 18, 2020.

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2020 Point of Sale Guest Recovery Government 130

Perfect Daily Grind

JUNE 21, 2020

Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. According to UK-based consumer intelligence firm Brandwatch, one of the biggest challenges for the food and beverage industry is staying up to date with consumers’ wants and needs. The market isn’t the only thing that’s changed.

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Café Consumer Goods Customer Experience Sustainability 137

The Restaurant Times

OCTOBER 29, 2020

He provides consultancy & project management services to a variety of clients, acting as the de facto sales & marketing lead on their behalf. Adhering to the social distancing guidelines and following government-mandated safety protocols is also critical for running a restaurant, amid the pandemic. adds Raymond. .

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Operations Kitchen Safety Guest Recovery Food Safety 40

EATER

FEBRUARY 24, 2021

Demand for seeds is up this year, and many hope this is the sign of a longer-term shift toward people growing their own food This story was originally published on Civil Eats. When COVID-19 caused food system disruptions last spring, Mullen felt driven to grow more food than ever before and share it with her neighbors. “In

Online Ordering 105

Online Ordering Food Order Front of House Food Safety 105

Touch Bistro

MARCH 25, 2021

Start with the one we’ve created below, then customize it to meet the needs of your business. Direct deposit is more convenient and safer than check payments during the COVID-19 pandemic, as employees don’t need to be physically present to be paid. Let’s get started! What Is Restaurant Employee Onboarding?

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Hiring Employee Relations FOH BOH 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

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2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

AUGUST 26, 2021

These conditions present an evolving challenge for restaurants when it comes to providing a safe dining experience for customers and employees, especially when it’s often unknown whether patrons are vaccinated or not. Restaurants mainly use QR code technology as a substitute for physical menus and as a customer ordering platform.

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Technology Ordering Front of House Customer Experience 227

Modern Restaurant Management

AUGUST 19, 2020

EST. Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m. Brands Inc. for approximately $25 million.

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Kitchen Safety Loyalty Program Delivery Customer Service 206

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. Restaurant operations management is about making sure everything in a restaurant works together smoothly to deliver great service, tasty food, and keep everyone happy, from the guests to the staff.

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Definition Operations Management Management 52