Modern Restaurant Management

DECEMBER 17, 2021

Customer-centric. Customer experience management. In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Personalized. Digitize Tedious Tasks.

Loyalty Program 179

Loyalty Program Customer Experience Mobile Ordering Customer Service 179

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward.

Customer Experience 172

Customer Experience Customer Service Online Ordering Food Safety 172

Perfect Daily Grind

MAY 17, 2022

And ultimately, as the coffee sector has developed, technology has become more important across the supply chain. When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We From the operations side, the technological advancements in online ordering have been the biggest for us,” D.J.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. The younger generations don’t just want great food, they expect memorable experiences.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. As the restaurant industry begins to rebuild itself, restaurants are now confronted with supply chain shortages as well as a labor shortage.

Management 186

Management Management Seasonal Menu Customer Experience 186

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. These tools enable businesses to track sales trends, identify popular dishes, and adjust their menus accordingly to meet customer demand.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Cheetah

APRIL 5, 2021

In our last chapter of the Ghost Kitchen 101 Series, we learned that cloud kitchens are commercial kitchen spaces that provide food businesses the facilities and services needed to prepare delivery-optimized menu items. The significant difference is, of course, the food. Another difference is the business approach.

Kitchen Safety 140

Kitchen Safety Food Supply Front of House Food Safety 140

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout COVID-19 Consumer Dining Trends.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

OCTOBER 27, 2020

And yet, despite the high unemployment, Quick Service Restaurants are one of the few sectors still hiring in massive numbers. We’ve seen entire states reopen and re-close in short order due to spikes in cases. So innovative chains are instead doubling down on the safer service option: takeout and delivery.

Innovation 221

Innovation Hiring Mobile Ordering Kitchen Safety 221

Apicbase

MAY 8, 2024

MarketMan offers tools for automating invoicing, recipe costing, and food cost calculations, making it a popular choice among restaurateurs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. But automation in food service is much more than that. Production planning software transforms food production from a paper-based chore to a digital process.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. "Cox Media has been very supportive to us during this difficult time.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 170

2021 Loyalty Program Retail Online Ordering 170

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. Whilst some food and hospitality businesses chose to pivot their businesses early, out of necessity, others have elected to respond to changes in consumer preferences and are quickly reshaping the food and hospitality landscape in front of our eyes.

2022 148

2022 Food Supply Entertainment Hospitality 148

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 195

Kitchen Safety Food Safety Cash Management Food Supply 195

Cheetah

MAY 11, 2021

Outdoor service distancing guidelines are still in place. To comply with the requirements, make sure you abide by the Social Distancing Protocol and Health and Safety Plan checklists and post the appropriate signage ( required posters ). kitchen layout, takeout utensils and packaging, reservation and ordering systems, etc.)

Back of House 148

Back of House Front of House Food Supply Coaching 148

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Restaurants today have only two options: they can stay open by offering online delivery and/or takeout, or close up shop and wait for the proverbial storm to pass.

Delivery 91

Delivery Food Online Ordering Food Safety 91

Modern Restaurant Management

FEBRUARY 25, 2021

COVID-19 has been a devastatingly destabilizing force for the food service industry. But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability. Many brick-and-mortar spaces were repurposed as a place to package orders.

Guest Recovery 151

Guest Recovery Online Ordering Point of Sale Retail 151

Open for Business

MAY 19, 2023

Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Here’s how to achieve that. wine, spirits, caviar, etc.)

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. Restaurant operations management is about making sure everything in a restaurant works together smoothly to deliver great service, tasty food, and keep everyone happy, from the guests to the staff.

Definition 52

Definition Operations Management Management 52

360Training

APRIL 16, 2020

At this point, most states are under stay-at-home orders. While most stay-at-home orders are currently set to expire in April, all signs point to business operations remaining in crisis for quite a while. How do I keep my customers safe? They Relieve Shortages in Consumer Supply Chains. How do I keep my staff safe?

Food Supply 78

Food Supply Food Safety Kitchen Safety Supplies 78

The Restaurant Times

MAY 22, 2020

Amidst the current lockdown, the restaurant industry has observed a spike in demand for delivery-only services. The growing popularity of online food delivery has enabled restaurant operators to pivot their operations to ghost kitchens. What Measures Can Delivery-Only Restaurant Take To Ensure Proper Food Delivery .

Delivery 98

Delivery Operations Kitchen Safety Food Safety 98

The Restaurant Times

JUNE 26, 2021

With new threats coming up, like changing customer expectations, new competitors, etc., Processes like food production, inventory management, supply chain, marketing, and sales may need to be tweaked according to the new market realities. Restore Customers’ Trust. managing each step efficiently can be challenging.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Culinary Digital

MAY 16, 2022

Trend #1: Health consciousness, nutrition, & wellness According to research enacted by Statista, 64% of consumers regard healthfulness as a significant factor of consideration when buying food and beverages. In other words, the foodservice industry needs to offer more healthy foods to appeal to growing segments of the consumer population.

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 161

2020 Mobile Ordering Point of Sale Fast Casual 161

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Physical service is still valued.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Apicbase

MARCH 28, 2024

Most successful food businesses are now multi-unit and multi-channel. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. In this post, we’ll help you narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

The Restaurant Times

JANUARY 14, 2022

Globally, food waste generates 4.4 This is one of the reasons why food waste has been gaining momentum over the past few years. In the US, food waste and related packaging account for almost 45% of the material that goes into landfills. You need to visit the IRS website and apply online for an EIN application. (ii)

Waste 98

Waste License Loyalty Program Website Management 98

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Reopening In The Covid World: Restaurant Safety Practices To Follow. Some of the safety measures that restaurateurs can adopt are; . You must ensure a minimum distance of 1.5M to 2M between the tables.

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. This strategic orchestration extends to menu planning, pricing, inventory management, health and safety protocols, and the testing and implementation of new technology. What Does Restaurant Operations Management Entail?

Definition 52

Definition Operations Management Management 52

Modern Restaurant Management

MAY 28, 2020

In this interview with CEO Niren Chaudhary, we learned that their progressive thinking before the pandemic in setting up online ordering gave them a solid foundation to ramp up online ordering and launching Panera Grocery. Panera Bread. & Pizza. & Pizza. Just Salad.

Healthcare 117

Healthcare Food Supply Kitchen Safety Food Safety 117