Lavu

OCTOBER 13, 2023

A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue. A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Black Box Intelligence

NOVEMBER 17, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. After experiencing the softest sales growth results in over a year during this past June and July, the restaurant industry has since enjoyed a strong rebound in its sales that started in August and has extended into October.

Fast Casual 74

Fast Casual Front of House Back of House Fine Dining 74

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

Black Box Intelligence

DECEMBER 16, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant Sales & Traffic Growth Softening Again, Likely Signaling Tougher Times Ahead. However, when looking more granularly at the data, same-store sales growth was -3.4% percentage point drop. year over year in November.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

Restaurant365

OCTOBER 15, 2021

Because sales and labor needs can change by the hour, day, week, and month, it can be difficult to control your labor budget over time. With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence. Restaurant same-store sales growth was +5.3%

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Restaurant365

APRIL 19, 2022

Calculating your restaurant labor cost and sales for a specific period indicates how your employee labor hours are matching with customer demand. Use the following restaurant labor cost formula to determine your labor cost percentage: Total Labor Cost ÷Total Sales = Labor cost as a percentage of total sales.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. After rebounding from the first and second waves of COVID-19, those that switched to mobile ordering applications were able to observe an uptick in sales. . Personalize The Customer Experience .

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Open for Business

SEPTEMBER 27, 2022

But it’s never a good idea to forge ahead with a restaurant kitchen or dining room design with no real floor plan. This blueprint functions as a map of the entire restaurant space, both back of house and front of house. Back of house. Front of house. Dining rooms. Outdoor dining.

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

Cheetah

JULY 1, 2021

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ? Table of Contents.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ? Table of Contents.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Open for Business

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Customer experience is another factor, and your interior should resonate with the brand’s personality. Are you targeting families, young professionals, or a little bit of everything? Efficiency is key.

License 78

License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. 43 percent plan to add an outdoor on-site dining space. "What

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

MadMobile

AUGUST 11, 2022

From cafes to fine dining, your restaurant concept is the roadmap to the details of your new business. Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants?

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Black Box Intelligence

NOVEMBER 17, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. After experiencing the softest sales growth results in over a year during this past June and July, the restaurant industry has since enjoyed a strong rebound in its sales that started in August and has extended into October.

Fast Casual 40

Fast Casual Front of House Back of House Fine Dining 40

Black Box Intelligence

SEPTEMBER 21, 2021

For our clients, we offer granular data on financials, consumers, customers and workforce, as well as competitive intelligence that they use to benchmark against the competition. Broadly, the restaurant industry is divided into two umbrella categories based on the type of service provided. Limited-service restaurants.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Restaurant365

MARCH 3, 2020

A quick service restaurant versus a full-service fine dining restaurant have different labor cost standards and require different approaches. Perhaps a manager can replace a front-of-house position during the slowest periods of the day, or a bartender can be replaced by two servers.

Point of Sale 99

Point of Sale Front of House Fine Dining Back of House 99

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Black Box Intelligence

DECEMBER 16, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. However, when looking more granularly at the data, same-store sales growth was -3.4% When comparing November against the growth rate reported for both September and October, sales took a 1.8 percentage point drop.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Open for Business

NOVEMBER 21, 2022

Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality. It falls under the umbrella of customer service. In a nutshell, it’s the relationship a business has with customers, before, during, and after their visit. Quick links. What is the guest experience?

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

The Restaurant Times

JANUARY 11, 2023

Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. But why should you automate order taking when everything is working fine for you? . According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

DECEMBER 17, 2020

” The survey, conducted by Untold Insights on behalf of Oracle Food and Beverage, polled 502 consumers in the United States in November 2020 about their dining and gifting plans for the holiday season. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). Most average restaurant revenue statistics reflect pre-COVID sales numbers.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Other businesses, including many bars, pubs and fine-dining restaurants, may not have experience with off-premises dining yet. already pay upfront and online.

Delivery 91

Delivery Food Online Ordering Food Safety 91

Restaurant365

FEBRUARY 4, 2021

Your labor cost is one of your biggest expenses, but it can be difficult to track, since sales and labor needs may fluctuate by the day, week, and quarter. Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). How to calculate labor cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. It consists of mainly two things: what you do (your mission statement), and for who you do it for (your ideal customer). It’s essential that your restaurant mission statement is crystal clear and instantly recognizable to the type of customers you want to attract.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Ordyx

APRIL 11, 2021

What is a Ghost Kitchen: How it Began There is no exact data found that tells us where the first Ghost Kitchen originated but most sources point to San Francisco. Cracker Barrel had a sales decrease of over 39%. This one location in Indiana converted into a catering-only location to make up for lost sales from their dine in customers.

Front of House 52

Front of House Back of House Point of Sale Email Marketing 52

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

EATER

APRIL 27, 2021

Saru Jayamaran says workers are “being asked to do so much more for so much less” As restaurants around the country rush to staff up to meet the increased demand from customers, owners are finding it increasingly difficult to fill all their open roles. One factor is simply the onslaught of new positions.

Front of House 106

Front of House Back of House Insurance Point of Sale 106

Lavu

DECEMBER 20, 2019

The corner cafe, upscale bistro and fine dining restaurant serve different dishes, but all face at least a few common. Restaurant accounting includes items unique to the food service industry. the Internal Revenue Service on the quarterly federal tax return filing (Form 941). issues when it comes to accounting.

Cash Management 78

Cash Management Point of Sale Employee Relations Inventory 78

Modern Restaurant Management

FEBRUARY 4, 2020

This edition of MRM News Bites features Boston Market, Danu Partners, P.F. Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. New CEO at Boston Market. The plan is here.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

EATER

SEPTEMBER 1, 2020

In the back of the house, dishwashers, bussers, and cooks are often paid the minimum wage, while in the front of the house, in most U.S. states, servers and bartenders are paid lower wages with the expectation that customers will make up the difference in tips. Many states permit employees to be fired at will.

Restaurant Law 145

Restaurant Law Food Safety Kitchen Safety Front of House 145

7 Shifts

JULY 12, 2023

Because at this point my idea was like, oh, okay, Poppy's a brunch restaurant. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. It served a purpose. I seen the books.

Front of House 370

Front of House Back of House Take-out Book 370

iTab POS

NOVEMBER 8, 2018

In such circumstances, your ability to run business operations without reducing the quality of food and service can be the difference between failure and success. Customer service is a big part of the highly competitive restaurant business, and whoever delivers it best gains a competitive advantage over its challengers.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215