Modern Restaurant Management

JULY 12, 2022

With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

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Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

AUGUST 8, 2022

But one thing is a universal truth: Without customers at your tables you will fail. Customers come in many forms, so often the focus is on new customers, but the reality is that repeat, loyal customers are really the starting point. According to Cisco, 96 percent of customers prefer a business that offers free WiFi.

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Loyalty Program Social Media Email Marketing Point of Sale 188

Modern Restaurant Management

JULY 13, 2022

Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. Text and online ordering and self-service kiosks enabled with contactless payments became mainstays in franchises. Marketing.

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Franchise Franchising Operations Loyalty Program 215

Focus POS

JANUARY 18, 2022

Intro: Now that the holiday season is over, it’s time to take stock of your restaurant’s equipment. Offer a new level of customer service by speeding up checkout times with mobile POS systems. Cloud Storage Loyalty. Many restaurants have some type of loyalty program, but do you have a cloud-based program?

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2022 Technology Loyalty Program 2025 78

Open for Business

MARCH 21, 2023

Word-of-mouth marketing and evangelism marketing are valuable parts of a restaurant’s marketing strategy. Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Quick links What is evangelism marketing and word-of-mouth marketing?

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Marketing Social Media Email Marketing Customer Experience 78

Focus POS

SEPTEMBER 10, 2020

Thanks to the pandemic sweeping the globe, and an increased focus on customer safety, online ordering is now a staple. Beyond keeping customers safe from the spread of pathogens by reducing face-to-face interactions, online ordering increases customer satisfaction by delivering on the conveniences customers now expect.

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POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Pick up orders allow customers the convenience of getting the food they want, without the fees, or the perception of pandemic exposure inherent to dine-in.

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Delivery Loyalty Program Download Online Ordering 198

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. Many hospitality businesses already operate over a variety of channels.

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Marketing Loyalty Program Social Media Email Marketing 52

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

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Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

JUNE 24, 2020

Furthermore, about 60 percent of customers order food online at least once a week and 31 percent order online at least twice. It’s also a system that excludes all those customers searching for easy ways to order online. As a result, restaurant marketing, specifically digital marketing, is of extreme importance.

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Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

JANUARY 19, 2022

The so-called Great Resignation has also taken a heavy tol l on the food service industry. For most successful brands, the way out is clear: become more digital, become more data-driven, operate more efficiently, move the marketing needle. The other half is the real talking point, driving massive, game-changing gains in marketing.

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Food Supply Restaurant Law Email Marketing Mobile Ordering 200

Modern Restaurant Management

JUNE 29, 2023

A restaurant omnichannel strategy puts the customer at the center of the dining experience. Now more than ever, customers have more opportunities to engage with restaurants across multiple channels. Meeting Growing Customer Expectations Omnichannel is something customers have now come to expect.

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Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. Customers don’t want to be bogged down with a massive library of food apps on their phone. The New Norm: Text to Order.

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Ordering Technology Mobile Ordering Online Ordering 180

BNG Point of Sale

OCTOBER 13, 2021

A quality POS system offers many sales advantages: Specific hardware and software, with intuitive interfaces and a range of terminal styles from small and portable to large and robust, makes payment processing easy for both the customer and employees. There are a wide array of options on the market today. Let’s review both.

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POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Chris Prociv, VP Marketing & Innovation at La Brea Bakery. Shyam Rao, CEO and Cofounder, Punchh.

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2020 Kitchen Safety Food Safety Loyalty Program 198

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. But now that pickup and delivery is their only option, restaurants simply cannot continue to rely on a service that is eating away at their bottom line.

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Delivery Food Mobile Ordering Insurance 109

Apicbase

AUGUST 5, 2022

If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan. Of course, marketing isn’t the only thing that makes or breaks a business, but it does give you an edge when you expand and open in new locations. You don’t need a fancy consultant to do your marketing. It doesn’t.

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Marketing Operations Social Media Email Marketing 97

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

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POS Bar Brewery Customer Service 40

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. But knowing how to teach empathy can make a serious impact on your staff, customers, and the bottom line. In fact, teaching empathy can be a helpful part of every restaurant training program. After all, hospitality is a two-way street. Credit: Getty Images.

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Hospitality Loyalty Program Communication Training 78

Ordyx

FEBRUARY 10, 2020

One way to do that is by implementing a rewards scheme or loyalty program for your restaurant. Loyalty programs are a way for business owners to recognize customers’ purchasing behavior and increase the chances of them coming back through the use of rewards. Is it to improve customer retention?

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Loyalty Program Email Marketing Point of Sale Customer Service 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. ” Just Salad Completes Financing Round.

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Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

JULY 14, 2020

. “With 100 years of quick service success, the time has never been more perfect to envision what the next century of White Castle and the restaurant industry looks like. Restaurants interested in opting in or customers interested in recommending their favorite Black-owned restaurants can visit doordash.com/black-owned.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Touch Bistro

MAY 26, 2021

To help you along, we’ve created a comprehensive guide to 4th of July restaurant specials that covers: How and when to plan your 4th of July specials What equipment and technology you’ll need 13 creative 4th of July restaurant deals and promotion ideas. Equipment and Technology. Marketing and Promotions. Download Now.

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Specials 2021 Merchandise Mobile Ordering 111

Restaurant365

DECEMBER 17, 2019

Marketing costs are also variable and controllable. In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. This includes everything from napkins to kitchen equipment, as well as licensing costs. Marketing Costs.

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Point of Sale License Insurance Employee Relations 120

The Restaurant Times

DECEMBER 20, 2021

Opening a healthy cocktail bar is challenging as it requires a lot of market research and a robust business plan. So, ensure that every detail of the bar is aligned with the concept, right from the style of service to decor & ambience. Food Service License. Factors Worth Remembering To Start A Healthy Cocktail Bar In The US.

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Bar License Loyalty Program Kitchen Safety 52

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Dennis Becker, CEO, Mobivity.

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2020 Online Ordering Fast Casual Point of Sale 180

The Restaurant Times

JANUARY 13, 2022

Many bakers are exploring ways to eliminate this wastage through customer awareness and operational modifications. If you want to start a counter-only service, the bakery can be set up in a remote location, while a bakery with a storefront needs to be in a prime location with adequate customer footfall. Marketing And Promotion.

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Waste Kitchen Safety Equipment Social Media 52

Restaurant365

JUNE 4, 2021

Drive More New Customers to Your Restaurants. First, focus on getting more customers in the door. Investing in marketing is a long-term strategy, but consistent effort can provide rewards. You can potentially explore digital marketing through targeted social media ads or online search results ads. Nurture Repeat Business.

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Loyalty Program Point of Sale Inventory Customer Service 78

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. INAA will develop 10 restaurants in the Dallas-Fort Worth market, with the first location scheduled to open this year. Army Officer.

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BNG Point of Sale

SEPTEMBER 8, 2021

Regardless of the business type, if a transaction is made at a retail shop (retail operation) or any other type of business, the POS system (which tracks and stores information about each transaction) uses real-time tracking and can keep track of everything purchased by the customer. Collect and store customer data . Card scanner .

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POS Cash Management Point of Sale Loyalty Program 52

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. At full-service restaurants, servers are responsible for crucial tasks. At full-service restaurants, servers are responsible for crucial tasks.

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Technology Loyalty Program Fast Casual Email Marketing 225

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. Your net profit is the amount leftover from the gross profit after you deduct operating expenses like payroll, rent, utility bills, ingredients, and equipment leasing costs.

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Point of Sale Social Media Customer Service Online Ordering 52

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Shifts in the real estate market can raise rent. Stay mindful of your equipment.

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Email Marketing Merchandise Website Management Point of Sale 72

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Shifts in the real estate market can raise rent. Stay mindful of your equipment.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

24/7 Waiter

MAY 5, 2017

However, getting into the food truck business and being successful at it takes work and planning, particularly when it comes to marketing and management. Whatever it is that makes you unique needs to be a major part of your marketing message. Food trucks have the capability to offer those things, and more. Some food trucks go all out.

Food Truck 28

Food Truck Marketing Management Management 28

Buzztime Business

DECEMBER 26, 2023

Resolution #2 – Bring in More Customers Attracting more patrons is one of your 2024 bar and restaurant goals…right? A Facebook Loyalty Study asked 14,000 adults to describe businesses they like best. Resolution #3 – Improve Your Marketing ROI Marketing takes time and money. Try these simple crowd-building tactics.

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2024 Bar Email Marketing Loyalty Program 97