Remove Customer Experience Remove Merchandise Remove Online Ordering Remove Seating
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How to Open a Coffee Shop: The Ultimate Guide

7 Shifts

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Don't stop there!

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Reopening Your Restaurant? Here’s Your Digital To-Do List

ChowNow

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Use all of the online ordering channels you have. Ditch the commissions.

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The Impact of Restaurant Tablets on Table Turnover and Revenue

Mad Mobile

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. Depending on how you use them, they could revolutionize how you interact with your customers.

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Restaurant Reopening Checklist: Tips for Thriving

Restaurant365

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Adhere to protocols addressing the protection of both customers and employees. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

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Restaurant Franchising: 10 Essential Performance Metrics For Consistent Group-wide Profitability

Apicbase

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Partner with delivery and online ordering services. Double down on offline and online marketing. The Net Promoter Score or NPS measures how likely your customers will recommend your brand to others.

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MRM Research Roundup: Mid-December 2020 Edition

Modern Restaurant Management

A new survey from Oracle Food and Beverage found that 60 percent of respondents plan to stay at home during the holidays, and 42 percent are considering ordering their holiday meals from a local restaurant. When it came to ordering take-out, Gen Z led with 28 percent. 22 percent of customers are looking to buy restaurant merchandise.

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Pivoting From an Economic Downturn

Modern Restaurant Management

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.