7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? From posting the help wanted ad to their last paycheck, you never have to leave 7shifts to manage that team member’s journey working at your restaurant.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

7 Shifts

OCTOBER 20, 2022

It's a constant conversation in the restaurant industry. But one can't deny that tips make up a majority of restaurant workers' take-home pay. There have been several ways in which restaurant owners have tried to create a more equitable system for employees to earn consistent, fair wages and improve retention. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

OCTOBER 15, 2020

Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic. Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. What support is available for New York restaurants 1.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. Coffee in 2023.

2024 197

2024 2023 Loyalty Program Point of Sale 197

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

APRIL 19, 2024

Chefs and restaurateurs are constantly seeking innovative methods to elevate dining experiences. This meticulous process guarantees that each bite offers a consistent experience, crucial for the enjoyment and safety of diners. Chefs are experimenting with Delta 8 to create novel flavor profiles and sensory experiences.

Fine Dining 118

Fine Dining Food Safety Uniforms Innovation 118

Modern Restaurant Management

JULY 28, 2022

We’re constantly being bombarded by messages about how important it is to own your customer data. Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. What Data Should Your Restaurant Be Collecting? What the customer orders.

Loyalty Program 208

Loyalty Program Mobile Ordering Email Marketing Online Ordering 208

Modern Restaurant Management

FEBRUARY 20, 2023

According to a new survey by the National Restaurant Association, restaurant operators don’t think the future looks very bright. With a strong, data-driven foundation and a robust omni-channel strategy, restaurants can increase profits while navigating labor shortages and rising food costs.

Food 167

Food 2023 Restaurant Law Customer Experience 167

7 Shifts

MAY 1, 2024

Bookkeeping is one of the most essential aspects of any restaurant business. After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances.

Cash Management 195

Cash Management Inventory Employee Relations Beverage 195

Modern Restaurant Management

MARCH 16, 2023

The restaurant industry is an increasingly competitive market. And more restaurant owners are searching for ways to encourage repeat customers and successfully grow their businesses. Music can help restaurants strengthen relationships with their customers and build loyalty. Consumers in the U.S.

License 190

License Loyalty Program Customer Experience Customer Service 190

Modern Restaurant Management

APRIL 18, 2022

In the restaurant industry, spring means the beginning of outdoor dining. The outdoor dining season is much anticipated not only because it is enjoyable for diners, but it also benefits restaurant owners and employees by vastly expanding the amount of dining space available to customers.

Outdoor 167

Outdoor Seating Restaurant Law Customer Experience 167

7 Shifts

APRIL 3, 2023

The restaurant industry has a wage problem. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips. Restaurants can operate while paying staff a sub-minimum wage of just $2.13

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you. If local laws mandate that you have to shut your restaurant down, then you must comply. In some areas, they are even being legally required to do so.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. And the big restaurant brands are only getting bigger , making it even harder to stand out. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. Restaurants effectively had to reinvent themselves as to-go tech brands to survive.

Food Supply 200

Food Supply Restaurant Law Email Marketing Mobile Ordering 200

Modern Restaurant Management

JANUARY 11, 2021

With health and safety on the forefront of everyone’s minds, restaurants need to build their strategies upon a foundation of trust and safety. From beginning to end, the dining experience is filled with close in-person interactions. Restaurants are a people-oriented business.

Restaurant Law 204

Restaurant Law Recruiting Customer Experience Dine-in 204

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. Just because someone’s experience looks good on paper doesn’t mean it is.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. However, servers are not the only ones who contribute to a guest's dining experience.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

OCTOBER 20, 2021

Offering a safe and enjoyable outdoor dining experience requires careful planning. Here are a few outdoor dining tips to ensure that you are providing the best experience possible to your patrons. If allowed to accumulate, this could contribute to a structural failure and could cause injury to customers and employees.

Outdoor 190

Outdoor Insurance Dine-in Customer Experience 190

Culinary Cues

JUNE 11, 2020

OK, so here we are: restaurants are beginning to re-open (maybe prematurely, maybe not) and we are all scared to death. We are fearful that 25% or 50% capacity in our restaurants will not allow us to survive – so, what’s the point? Well, for one thing – normal really wasn’t that great for restaurants – was it?

Restaurant Law 322

Restaurant Law Customer Service Customer Experience Food Supply 322

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. But to be clear, multi-location restaurant management is challenging.

Management 370

Management Management Document Hiring 370

The Rail

FEBRUARY 29, 2024

By Jerry Chase, Contributor Moving your restaurant to a new location is a significant undertaking that requires careful planning and execution. From assessing the demographics of your new area to navigating zoning laws and permits, every step of the process matters. Let's dive in and make your move a seamless and rewarding experience!

Restaurant Law 52

Restaurant Law Email Marketing Customer Experience Outdoor 52

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

MARCH 11, 2021

What are ways that restaurants can build business safely and reopen their doors as the future emerges — even while COVID cases continue and vaccine distribution is happening? Customers and restaurants are opting for contactless payment – tap cards, phone payments, and QR code-driven billing. Florida is the first U.S.

License 213

License Government Customer Experience Fine Dining 213

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

The Restaurant Times

MAY 14, 2023

Gauri Devidayal, an accomplished entrepreneur, author, and influential figure in the Indian restaurant industry, serves as a beacon of inspiration for women everywhere. ” Additionally, she holds the position of joint secretary at the National Restaurant Association of India.

Customer Experience 98

Customer Experience Restaurant Law Customer Service Book 98

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. If allowable by law, run gas to the area to fuel heaters. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled.

Outdoor 204

Outdoor Fine Dining Dine-in FOH 204

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The pandemic forced restaurants to completely transform how they operate, which naturally impacts how they interact with consumers. Operations have shifted to a more digital experience. Let me walk through a few of these changes.

Marketing 204

Marketing Email Marketing Loyalty Program Point of Sale 204

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places.

Social Media 216

Social Media Food Safety Cash Management Kitchen Safety 216

Modern Restaurant Management

MARCH 23, 2022

The fact is, even the most successful restaurants have room for improvement. With that in mind, let’s explore some kitchen design hacks that can boost your restaurant. But each restaurant has its own needs depending on the kinds of food it provides. No diner wants to leave your restaurant and get sick.

Design 203

Design Kitchen Safety Equipment Fine Dining 203

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. implemented tipping for our dining room teams.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

FOH 216

FOH Kitchen Safety BOH Food Safety 216

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198