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‘AI Has the Potential to Truly Become the Brain of the Restaurant.’

Modern Restaurant Management

"Leveraging AI to create personalized experiences and deeper connections with consumers can be an effective strategy. Customer experience is the most common use case. Why are customer experience-related AI investments leading the way? We anticipate the same for the restaurant industry and AI.

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23 Waiter Interview Questions to Hire the Best Staff for Your Restaurant

7 Shifts

Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. Waiter interview questions to ask: What experience do you have as a waiter or waitress? What does excellent customer service mean to you? Tell us about a time you dealt with a difficult customer.

Hiring 195
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How POS Systems Enable Menu Personalization

Lavu

POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Customer Insights : Track orders, dietary preferences, and trends. Integrations : Connect with loyalty programs, delivery platforms, and inventory systems for seamless personalization.

POS 78
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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. The data revealed that 60 percent of consumers surveyed prefer human staff versus AI-managed customer support, despite the potential for increased service efficiency.

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How Cloud POS Enhances the Guest Experience in Restaurants and Hotels

Squirrel Systems

Whether dining in a busy restaurant or staying at a full-service hotel, customers value speed, personalization, and seamless service. Real-Time Menu and Service Updates Across Locations A major advantage of a cloud-based POS system is the ability to update menus, pricing, and inventory in real time.

Hotels 66
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Using Tech for Better Guest Engagement

Modern Restaurant Management

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

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Transforming Hospitality Operations: The Role of Advanced AI in Enhancing Efficiency and Guest Experiences

Modern Restaurant Management

These figures underline the industry's ardent search for solutions amid persistent staffing shortages and explain the adoption of transformative technologies like Artificial Intelligence (AI) and robotics to alleviate operational strains and redefine guest experiences.